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"Nice room, overall nice facility , friendly and helpful staff. "

"excellent and convenient location, located near plenty of eateries along Jalan Penang. receptionist and concierge were incredibly friendly, helpful, and knowledgeable. rooms were also very clean."

"Might have been the BEST Hotel we have ever stayed at in the World. And we have been to a few. In fact, after our two stays there; during back and forth Cruise overnights - we sat down later and tried to figure out if there were any better?? It took a while to even come up with a couple of our favs’. And We have had some Grand Ones, but the E & O; we can easily count on, with only two or three fingers. Views spectacular. Ultra clean and safe. Quiet and Relaxed. Rooms fit for Queens and Kings. Excellent location - with short walks to some cool Markets and reasonably priced Night Time eats. Red Garden Food Paradise, close by gets top marks. And the breakfast buffet at the hotel is unparalleled / unbeatable for quality, selection, friendliness, service and tastebuds. Definitely the best buffet breakfast in the World, bar none! And the best of all was the Very Friendly / Courteous Staff. Professionals in every aspect. Top that off with an excellent local driver, that we still correspond with daily - and E & O and Penang has easily become one of our favorite destinations. So wish to return/visit again. Very well done. Thanks to ALL. We will never forget You. Your Beautiful Place and People - are the Real Deal. "

"An amazing stay, having visited many hotels in the past including Belmond - I can honestly say this was the best hotel experience I’ve ever had. The location is ideal for exploring Penang (just be mindful for traffic), the breakfast and dining options are amazing and the service and care from every member of staff is as incredible "

"We loved the very friendly welcome on arrival and all of the Staff were wonderful throughout our stay. We can highly recommend it and it's very convenient for walking to everywhere ."

"Ok"

"The staff here are excellent people. Nice. There was a rock concert across the street and I asked if we could move rooms to back and they accommodate. We stayed 5 nights only one was noisy because of concert. The staff cannot help that. Good breakfasts, good laundry services. Friendly, friendly, friendly. Wonderful people "

"Good and clean. Easy to go to every where."

"Loved this hotel! "