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"Only one staff attending to the check-in, it took quite a long time to settle the check-in."

"Excellent location, service and premier suite room is super luxurious. Worth the price "

"Nice view from the balcony. Property is fairly cleaned with such high humidity environments at Genting Highlands, but have a bit smell in the building corridor and first entered the room."

"It was a long walk to the centre of the action, theme park, restaurants, pub and coffee shops. Like a 15 minutes walk. But good exercise. Even with a power converter we could not charge anything, phone , computer or toothbrushes. Nothing could fit. Also NO wifi. They told us to go order food in the restaurant in the lobby and we would get a password. We bought food but still never got on-line. It was a big deception for us. I was waiting for important business e-mail to come in. The rest was Ok."

"We stayed for 3 nights and loved this hotel. Reviews suggest it is run down and tired. This was not our experience at all. My only issues were pre arrival. It was not clear at all how to get to the hotel. Cable car? This hotel is actually in the mid hills and you do not need a cable car to get here. You can arrive by bus to the GPO (shops) near the hotel. Then you can either use hotel shuttle bus or use a Grab. The shuttle runs every hour. Leaves the hotel on the hour and from the GPO...

"Love everything about it. I get everything as described with the mountains view. Close to walking distance for places we wanted to go like food, massage etc. Nice n clean. We weren’t able to check in any earlier than 3pm, but they held our luggages so was ok. We went shopping and came back at 5pm to check in. The office for check in was quite a walk too that would be the only downfall. Not check in at the hotel building. But ok for us. Was just tired. Ok overall..love the hotel n space itself....

"Limited access to anywhere as you can't walk, no footpaths/sidewalks. "

"Staff friendly."

"this hotel has better value of $$ compare other hotels in the same area"

"Clean and nice."

"チェック・インまたされた"

"Great location, nice room but odour from bathroom"