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"Staff, facilities and food were all excellent. The Hotel policy on removing towels from loungers at the pool before it opens is refreshing. Please continue this. Only problem encountered was the Private car transfer from Hotel to Airport. 30 mins late with no communication, we had to phone to see if it was coming. Thankfully Jet 2 checkin is so good with lots of friendly staff so we made the flight. Edinburgh luggage reclaim was awful and took an hour after landing, but that is not Expedia's fault!"

"The hotel was very large and had a lot of facilities. There were several pools and to a decent depth. The cleaning staff, especially Inma, were all delightful and did a great job. They even let me practice my Spanish with them! The arcade was good fun and open quite late of an evening. The breakfast was varied and well-cooked. Breakfast included is a must! You get a wrist band to show the staff what you are entitled to. One of the best things about the stay was the transport links. There's a bus stop almost immediately outside the front of the hotel (1 min walk if you want to be specific). You can get to the whole island that way. "

"Thank you "

"It was a very enjoyable & comfortable stay for 2 nights. The hotel was renovated after Covid. Bathrooms are modern & excellent. The spa, pool,breakfast & staff were really good. Nice areas to sit & read. Thank you "

"Fine hotel. Professional and friendly staff. Good and professional entertainment. Good food."

"Return visit to a wonderful hotel with two great pools overlooking the ocean. "

"Excellent sea front location, close to the beach, shops and a variety of restaurants."

"friendly staff, nice place to stay"

"We enjoyed our stay in Las Palmas and our accommodation there. The place is truly beautiful and we were able to learn about the history and culture of the Canary Islands in a very general way."