We were supposed to receive check-in info 3 days before. The day before I had not received anything and vrbo had to give me the owner's info and I had to try to reach them for address, etc. Then they sent an email with instructions. When we arrived, the code they gave for the keypad door did not work. Again, I had to track them down to gain access, at 7:00 PM. The instructions said the hot tub would be on and not to change settings. It was cold and would not turn on. I contacted them yet again and they asked for a photo of the controls of the hot tub, which I provided, and they did not respond. There was a firepit, but the instructions said to go into town and purchase wood, which we were not about to do at night. Also, the two tvs did not work, only static. I have reached out several more times for some type of explanation or aplology or offer of some sort to adjustment, but there has been no response.
Do not stay here!