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Pat-Mase Villas

4.0 star property
Villa with free parking, near Jimbaran Beach

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Photo gallery for Pat-Mase Villas

Outdoor pool
Sports facility
32-inch TV with cable channels, fireplace, DVD player
Villa, 4 Bedrooms, Private Pool | Minibar, in-room safe, individually decorated, desk
Sports facility

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pool
  • Room service
  • Spa
  • Barbecue grill
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Villa, 1 Bedroom, Private Pool

Minibar, in-room safe, individually decorated, desk

Villa, 1 Bedroom, Private Pool

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Individually decorated
Fireplace
Private plunge pool
Air conditioning
  • 425 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Private Pool

32-inch TV with cable channels, fireplace, DVD player

Villa, 3 Bedrooms, Private Pool

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Individually decorated
Fireplace
Private plunge pool
Air conditioning
  • 515 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 7
  • 3 Twin Beds

View all photos for Villa, 4 Bedrooms, Private Pool

Villa, 4 Bedrooms, Private Pool | Minibar, in-room safe, individually decorated, desk

Villa, 4 Bedrooms, Private Pool

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Individually decorated
Fireplace
Private plunge pool
Air conditioning
  • 550 sq m
  • 4 bedrooms
  • 1 bathroom
  • Sleeps 9
  • 4 Twin Beds

View all photos for Villa, 2 Bedrooms, Private Pool

Minibar, in-room safe, individually decorated, desk

Villa, 2 Bedrooms, Private Pool

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Individually decorated
Fireplace
Private plunge pool
Air conditioning
  • 495 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 Double Beds

About the neighborhood

Map
Jalan Karang Mas Sejahtera 100, Jimbaran, Bali, 80364

What's nearby

  • Jimbaran Beach - 12 min walk - 1.0 km
  • Samasta Lifestyle Village - 16 min walk - 1.3 km
  • Garuda Wisnu Kencana Cultural Park - 4 min drive - 3.3 km
  • Jimbaran Market - 5 min drive - 3.4 km
  • Ayana Spa - 6 min drive - 3.6 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 21 min drive

Restaurants

  • ‪Wanaku Dim Sum - ‬18 min walk
  • ‪Sundara - ‬11 min walk
  • ‪J.CO Donutes and Coffee - ‬18 min walk
  • ‪Seoulok Korean Restaurant - ‬18 min walk
  • ‪Jala - ‬13 min walk

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Pat-Mase Villas

Villa with free parking, near Jimbaran Beach
Along with an outdoor pool, this smoke-free villa has a restaurant and a coffee shop/cafe. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free manager's reception. Other amenities include massage/treatment rooms, concierge services, and dry cleaning. All 20 individually decorated villas feature free WiFi and private yards. Kitchenettes come with refrigerators and ovens, and guests will also find upscale touches like private pools and fireplaces. Housekeeping is available on request.
Pat-Mase Villas offers 20 air-conditioned accommodations with private pools and private plunge pools. Rooms open to furnished balconies or patios. These individually decorated accommodations have separate sitting areas and include fireplaces. Televisions come with cable channels, DVD players, and pay movies. Accommodations at this 4-star villa have kitchenettes with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include minibars and complimentary bottled water. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the villa include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms and outdoor treatment areas. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Languages

English, French, German, Indonesian, Italian, Malay

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Property amenities

Beach

  • Sandy beach nearby
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor pool
  • Outdoor treatment areas
  • Private pool
  • Reflexology

Internet

  • Available in the villa: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 3 km
  • Car rental
  • Free extended parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)

Restaurants on site

  • Cafe Silik

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Oven
  • Refrigerator
  • Stovetop
  • Water dispenser

Dining

  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)
  • Minibar
  • Room service (limited hours)

Bedrooms

  • Rollaway/extra bed: USD 300,000 per day

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Fireplace
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch TV with cable channels
  • DVD player
  • Pay movies

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Garden
  • Terrace
  • Yard

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Location highlights

  • Near the airport

Things to do

  • Bicycle parking
  • Bicycle storage
  • Yoga classes
  • Ecotours nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Safari nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 floor
  • 20 units
  • Bed sheets changed on request
  • Bicycle parking
  • Bicycle storage
  • Built in 2005
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Towels (changed on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 2 PM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 300000.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one way)
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 300000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Pat-Mase
Pat-Mase Villas
Pat-Mase Villas Jimbaran
Pat-Mase Villas Villa
Pat-Mase Villas Villa Jimbaran
Pat-Mase Residence At Jimbaran Hotel Jimbaran
Pat-Mase, Villas At Jimbaran Bali
Pat-Mase Villas Villa
Pat-Mase Villas Jimbaran
Pat-Mase Villas Villa Jimbaran

Frequently asked questions

Does Pat-Mase Villas have a pool?

Yes, this property has an outdoor pool.

Is Pat-Mase Villas pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pat-Mase Villas?

Self parking and extended parking are free at this property.

What time is check-in at Pat-Mase Villas?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Pat-Mase Villas?

Check-out is at 2 PM. Late check-out is available for USD 100 (subject to availability).

Does Pat-Mase Villas provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per vehicle applies.

Where is Pat-Mase Villas located?

Located in Jimbaran Bay, this spa villa is within 1 mi (2 km) of Jimbaran Beach and Samasta Lifestyle Village. Jenggala Factory and Garuda Wisnu Kencana Cultural Park are also within 2 mi (3 km).

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Pat-Mase Villas Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 46 out of 125 reviews
Rating 8 - Good. 41 out of 125 reviews
Rating 6 - Okay. 20 out of 125 reviews
Rating 4 - Poor. 11 out of 125 reviews
Rating 2 - Terrible. 7 out of 125 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

2.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
I would not recommend this property at all until serious changes are made. When we firat arrived the staff was friendly. We went to our room and it went downhill from there. The master bedroom air conditioning was broken, was told would fix the next day. We were offered a fan in 90 degree weather. No thank you. There was no other villas available at the time so they made up the 3rd bedroom, as we only booked a 2. The shower had no hot water or water pressure. The tub would not drain. Was told would fix the next day. The door on the 2nd bedroom would not close properly so bugs could come and go as they pleased. We were told would fix the next day. The room,3rd bedroom smelled terrible. The pool bath was so dirty I would not even let a dog in it. The kichen was also dirty with not everything as listed in it. Water dispenser missing, mini bar missing, water kettle missing. Wifi was not working, was told would fix tomorrow. We were hungry when we arrived but to our surpise the restaurant closes at 2pm. Oh, and managers reception as listed on the website does not really happen. Oh, and the bar listed on the site is also not there. The breakfast was horrible. We stayed 1 night as we really didnt have a choice. I spoke with Expedia the night we arrived with all the problems and they called the property and was told no manager was on duty. The next morning Expedia called back and was told the manager was on vacation. Thank goodness for Expedia as they were able to get us out.
Stayed 7 nights in Dec 2019

8/10 Good

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

2/10 Terrible

NORI, 福岡

Disliked: Staff & service, room comfort
結局は泊まりませんでした。うるさいし、怖いし、セキュリティないし。
女性5名でチェックインしました。数個のヴィラで使う共同のプールには、夕方から大声で飲酒をしている××人の男性客。粗暴で、周りに恐怖を与えていました。夜になると私たちのヴィラはのぞき見するし、平気で入ってくる。ホテルに対応をお願いしても、何もしない。その上、大音量の音楽まで始まる。 よって、いい思い出に汚点を残したくなく、別のホテルに夜の9時過ぎに移動しました。 ヘンな客はいます。しかし、それに対する対応がヘン。 2泊の予定で一泊はキャンセルを了承させましたが、1泊はできないと。エクスペディアさんが謝罪と4割を補償してくれましたが、ホテルは私たちのせいではないの一点張り。 スタッフが悪いというみとより、マネージメントしている人が現場に権限を渡していないのが問題と思う。いつも電話で確認ばかり。何もできないという感じ。 客に快適を とか考えないのでしょう。 施設もだいぶ改善されて、リピーターだった私たちは、たいへん失望しました。
Stayed 2 nights in May 2018
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Close to beach and restaurants
Pleasant without being exciting - some great art work in the foyer of the hotel and well kept general facilities. Rooms needed to be repaired and had become tatty ..
This review was submitted before 2018 and has not been verified.

2/10 Terrible

omar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mauvaise expérience à vote oublié
Villa très sale je vous déconseille d'y mettre le pied équivalent d'un 2 étoile maximum
This review was submitted before 2018 and has not been verified.

4/10 Poor

Jason

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Room was too dark. No extra power points in room to charge mobile devices. No gate so that anyone in 1 villa could go into the next villa, bath towels need replacement to new ones as the sides are already torn.
This review was submitted before 2018 and has not been verified.

8/10 Good

WL, Singapore

Liked: Staff & service
Disliked: Room comfort
Friendly and helpful staff, place a bit old.
We spent 5 nights there. 3-bedroom villa is actually 2 buildings - one single storey (king bed) and 2-storey (2 x twin beds), with 3 doors/keys, and open sheltered living/dining space + kitchenette. There are no cooking utensils but you can tell the staff if you need them. Around two stray cats/kittens roam around but they don't cause any problems. Can get noisy depending on neighbours - also people could walk into your villa area as the gate facing common pool cannot be locked. But it didn't happen to us though and we didn't face any problems... probably as it was off-peak period. WiFi Internet connection is only available in living area but not strong/usable enough in the rooms. TV set is really small in bedroom...maybe 20" or 23". Breakfast that was included free is basic but ok - fried noodles/rice, sausages, eggs, croquettes, toast, pancakes, croissants, cornflakes yoghurt, fruits, coffee, tea etc. Staff were quite friendly and helpful- we experienced a no-show by a water-rafting agent and they helped us try and contact them. Place is a bit old and condition not great but okay/acceptable for vacation price-wise. If you're doing your own laundry, a very long rope to tie around the pillars of the dinning area to hang clothing would be very useful. We never walked out cos the roads are narrow and there were no nearby restaurants.
This review was submitted before 2018 and has not been verified.

8/10 Good

YANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Staff & service
This review was submitted before 2018 and has not been verified.

8/10 Good

yumi, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かなリゾートヴィラ
宿泊前のメールの返信も早く安心できました。 到着するとウェルカムドリンクを出してくれ、朝食時間とチェックアウト時間、無料バスなどの説明を丁寧にしてくれます。 部屋は最高に素敵です。 リビングスペースは壁がない屋根だけのタイプですが寝室2部屋はもちろんエアコンが効いて快適です。 アメニティーも悪くないです。 しかし、シャワールームに用意されていたバスタオルにはヤモリが付いていました。 シャワールームの窓に少し隙間があるため入ってきたのだと思います。 部屋のプールと共有スペースのプールは毎日ゴミをネットでとってくれているので常に綺麗でした。 ヴィラ内はとても静かで隣のヴィラで騒いがれても全く聞こえません。 冷蔵庫のフルーツがサービスで付いています。 有料ですが、スパも指定した時間に来てくれ、最高に気持ちよかったです。 朝食はバイキング形式でパンが充実していました。 日本語は通じませんが、スタッフの対応が良く、気持ち良く過ごせました！
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Second stay & would stay again
Had a couple of maintence issues, were fixed very promptly. Nice to get greeted by reception by my first name. Parts of the complex need some repair. Very quiet resort, love the shuttle to Jimabarin & into Discovery
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Simon, Hong Kong

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Will not return or recommend
Aircon is only ok for 1 room (the only one with separate aircon unit, others are central aircon) out of a 4 bedroom villa, no hot water, and no water at times. Common area (tv and dining area) and kitchen is not aircon (well maybe i didn't study more thoroughly before I book), and very hot without usable fans (there's 1 big fan is above dining table but i can feel 0 effect of the wind created by this fan, more like making the roof look good rather than being used as a fan). When you call about problems hotel always say yes and check (which is nice), but never really revert back whether problem being addressed, I had to call to be noted that problem is being solved every time, training needs to be given to improve on reverting. People are genuinely nice and pleasant, just need more training. Rooms are clean. This is more like 4 hotel bedrooms surrounding a common area, kitchen and swimming pool, not 4 bedrooms under the same roof. Privacy is not so good since public pool access is very open and anyone can walk into your common area. Please check well before you book. I dislike this just because the basics not being right, the in-room aircon being bad and water problem, which already kill any desire to come back. I can't blame them for outdoor common area and privacy issue, that's just my bad judgement.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Arare, 岐阜

Liked: Staff & service
Disliked: Cleanliness
値段相応のホテルです
スタッフの対応は非常にフレンドリーで良いのですが、設備が古いのと宿泊した部屋が道路に近かった為、バイクや自動車の騒音でリゾート気分で過ごせる環境ではなかったのが残念でした。 レストランもありますが、やはり車等の騒音で雰囲気が台無しです。 リゾートを期待して行くのならお勧めできません。
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for relaxing and family trip
overall it's a very nice place to stay. we booked a one bedroom villa but was given a four bedrooms villa(with the other three locked), which is very spacious and well-equipped.we love the pool and the view is pretty.the villa is kind of dated but most facilities are still in good condition.the staffs are very friendly and helpful. Two weak points are insufficient hot water for shower and poor wifi connect, which are quite irritating. Anyway it's a good value for such a low price.
This review was submitted before 2018 and has not been verified.

6/10 Okay

eddie, m

Liked: Staff & service
조용하나 객실 구조나 시설 구조가 특이.
짐바란 비치에서 걸어가기 어려운 위치로 항상 샤틀이나 택시를 이용해서 짐바란 비치나 꾸따로 가야 한다. 매우 조용하나 전반적인 시설은 노후화되어가는 느낌이고 객실 실내 구조가 특이하고 우리나라 사람들이 느끼기엔 모기가 많다. 모기향 한 개로는 해결할 수 없는 수준. 레스토랑이나 별도 시설은 기대하기 어려우며 그냥 조용하게 저렴하게 그러나 풀빌라의 느낌을 원하는 사람들, 예를 들면 아이 두 명을 동반한 가족에게 어울린다 싶다. 그만큼 조용하고 타인 시선 개의치 않아도 되며 공용수영장이 충분히 있고 수위도 구분되어 좋다. 바로 옆에 공용 라운지가 있고... 개인적으로는 리조트나 호텔에서 모두 사먹는 여행객은 별로겠지만 먹거리 준비해서 리저트 내에서 안락하게 놀고 심심하면 꾸따나 짐바란 비치로 나가면 좋을 것 같다. 가성비로 가는 리조트.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

FLORENCE, Lyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle surprise ! Chambres propres et soignées, personnels très sympathiques et agréables ! Restaurant très bon. Cadre très joli, un parfait petit hôtel !!
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Hotel zum entspannen,großzügige Villen
Toller Service, Shuttle zum Strand und nach Kuta ist gratis. Sehr freundliches und kompetentes Personal. Gerne wieder.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Bin, 中国

Liked: Staff & service, property conditions & facilities, room comfort
巴厘岛10日游
来巴厘岛的第一家酒店，一共住了四晚，觉得自己的评价还是有点参考价值的，首先，性价比是比较高的，我们六个人订的是三卧室的别墅，有一个小泳池是私用的，一个公共的可以周围和其他住客一起使用，虽然小的几天都没有下水过，大的倒是去玩了下，整体还是不错的，住客并不是特别多，所以显得特别休闲安静，全家人没事的时候再大厅里聊聊天，吃吃饭，吹吹风非常惬意，觉得做得不够的地方是卫生实在是一般，虽然每天有人来打扫，但是发现毛巾和床单都不干净，不知道是不是巴厘岛大部分酒店都这样，毛巾黑黑i，床单也不是每天都更换，蚊帐很脏，上面褐色的斑点，痕迹很多，三个房间看了下，都有，洗洗干净再挂不行么？另外，虽然有厨房，但是我们也没有使用过，酒店用餐服务叫过一次，价钱也不便宜，味道么，还可以，父母觉得不好吃。晚上睡到半夜有奇怪的声音在屋顶上发出，至今也不知道是啥。设施比较齐全，但是比较陈旧，到lobby需要用车，只要打个电话到前提即可，还是很及时的。总体还算是宜家性价比比较高的别墅。出行不大方便要自己包车。
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
すできなヴィラ
2泊家族4人で泊まりました。2ベッドルームのプライベートプール付きのヴィラ。高級感がありとっても清潔なヴィラでした。wifiがリビングしか繋がらないのが残念でしたが、キッチンも広く共有プールもあってゆっくり過ごせました。クタまで1日2回無料シャトルバスも出ているので ディスカバリーセンターやウォーターボムにも気楽に行けます。朝食はカフェでビュッフェもしくはヴィラの部屋に持ってきてもらうこともできます。素敵なヴィラです。
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Kwok Hoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Cathy, Sydney

Disliked: Staff & service, property conditions & facilities
Quite dodgy
Would not stay here again or recommend. Was really quite dodgy. I booked a pool villa. When I checked in I had no pool. After complaining I was told the villa I booked had electrical issues and was not available till the next day. I was moved to a 4 bedroom villa with a pool for one night and told I had to change next day which was annoying as I was unable to unpack and settle in. Next day I had to pack up and was taken to a 2 bedroom villa which I was unhappy with as the view was a brick wall in one villa and the other had no bath tub. They then took me to a 3 bedroom villa which was just plain strange !! Turns out they do not have one bedroom villas at all, they just lock off the other villas and sell them all as one bedrooms. Also these villas as NOT at all private. You can see into the next one very easy. Also the staff just wander in and out without knocking or calling and twice I was caught undressed by staff wandering around which is just soooooo rude and disrespectful. The restaurant is horrible too but they give you the option of taking breakfast in your villa. I had to pay $5 for the hotel "courtesy" bus to take me somewhere one night, while when I visited the Four Seasons hotel down the road for dinner, their courtesy bus drove me back to Pat-Mase for free ( even though I wasn't staying at Four Seasons) The only positive was they let me stay in the villa for a complimentary late check out till 9pm due to the issues I had.
This review was submitted before 2018 and has not been verified.

8/10 Good

CHUNXIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

yu, 昆明

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得入住
前台和礼宾不错，第一时间送上冰毛巾和果汁，客服耐心介绍每个房间的用途和安全事项，一个电话小车便来到villa门口接送。距离金巴兰海滩大概十分钟的徒步距离，酒店还有免费接送班车，总体不错！