The apartment is fantastic. Great location, good amenities, close to public transportation and stores, and very spacious. We really loved it and raved about it to family and friends.
We faced two issues with our stay one much more serious than the other.
The first was inaccurate check in information. We got there and couldn’t get into the apartment as the check in and Wi-Fi information was outdated. We were sitting outside with our luggage and kids at 10:30 at night waiting for an email response through VRBO until a neighbor saw us. He knew someone who knew a number to call and even let us use his phone. If he hadn’t seen us, hadn’t had a contact, or if we hadn’t known enough Hebrew to use his help, that night could’ve ended very badly. As it was, it made our first night very stressful and difficult.
Secondly, the listing talks about a parking spot. We were not given a key to any of the listed parking spots at any point during our stay and had to use street parking. Most of the time, we found parking within a short walk to the apartment but when we booked, we were excited to have reserved parking that didn’t pan out.
This could’ve been a five star stay and without the kinks would’ve been perfect.