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"Very nice hotel and was very surprised after a long day driving"

"Ideal for an overnight stay for early flight out of Charleroi airport, with a shuttle service to and from airport. Clean, comfortable and decent value. Small Italian restaurant 5 minute walk away was outstanding too."

"The fact that it is advertised as having a airport shuttle service is an absolute lie. We arrive at 8.50pm and contacted the hotel immediately to arrange a shuttle and they said it would be 15 minutes. We waited outside in the freezing cold and had to phone them 4 times to check when it would arrive. After repeatedly being told it would be 10 more minutes, a taxi turned up and took another family who were also waiting. After 1 1/2 hours waiting we eventually gave up and paid over the odds for another taxi. There is no other way of getting to the hotel apart from a 40 minute walk and this would not be safe in this area , especially when it is dark. "

"What a great surprise both the hotel and the town turned out to be. The hotel is well situated and the staff friendly and the accommodations new and in great shape"

"We had a wonderful stay. Fab room great food friendly service what’s not to love!"

"Easy to get to airport. 2€machine coffee if you’re up before breakfast. Easy to book shuttle, 13€"

"Hotel is modern and new Location is perfect Cleanest is perfect Room is a little small but very convenient. Modern design. Reception is professional. WiFi is good. Over all Quality/ Price excellent"

"Fantastic hotel with excellent, friendly staff on reception. Rooms are new and modern with an exceptionally comfortable bed. Air conditioning a 7/10. Better than many European hotels but although it shows capable of being set at 16 C it can’t do it, will go no cooler than 19 C only. As others have mentioned on their reviews the hotel car park is exceptionally difficult to find. I think future guests would benefit from a detailed guide on here how to find the car park (Martin’s Agora, although Grand Place is also nearby and cheaper). The road system in this city is underground so Waze etc isn’t fully functional, which doesn’t help either. The road system doesn’t help at all with finding the hotel & whoever designed it should never design another road again! However overall because the hotel is exceptional and now I know how to get to the car park, I’ll definitely stay here again if I’m in the area."

"Great hotel that is simple, clean, renovated, and safe. Highly recommended as it’s an easy bus ride or taxi from the airport as well"