Naay Boutique Hotel

4.0 star property
Soak up some sun on pristine beaches or indulge in rejuvenating massages. With an outdoor pool and attentive staff you'll enjoy every moment of your stay.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Naay Boutique Hotel

Cozy one Suite King | View from room
Restaurant
Reception
Free daily English breakfast
ROYAL Oceanview "Barefoot" Suite | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Breakfast included
  • Laundry
The price is AED 605
AED 776 total
includes taxes & fees
9 Feb - 10 Feb

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Room options

Available filters for rooms
Showing 7 of 7 rooms

Oceanview Barefoot Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Holbox Plunge Pool suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

Master Seabreeze Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Blackout drapes/curtains
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

The Island Swim out Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

"The Cozy one" Suite Doble

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

Cozy one Suite King

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Blackout drapes/curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

ROYAL Oceanview "Barefoot" Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
TV
Pillow menu
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
CALLE PASO DE CAREY, MANZANA 127 PREDIO 002, Isla Holbox, QROO, 77310

What's nearby

  • Bioluminescence Beach - 6 min walk
  • Punta Coco - 8 min walk
  • Holbox Beach - 15 min walk
  • Holbox Letters - 5 min drive
  • Holbox Ferry - 6 min drive

Restaurants

  • ‪The Hot Corner's Bar - ‬5 min drive
  • ‪Carolinda Beach Club - ‬14 min walk
  • ‪Zomay Beach Bar - ‬4 min drive
  • ‪Painapol - ‬5 min drive
  • ‪Casa Alebrije - ‬5 min drive

About this property

Naay Boutique Hotel

Upscale hotel near Holbox Beach
Punta Coco is located near Naay Boutique Hotel, which provides free English breakfast, a terrace, and a garden. With a white sand beach, sun loungers, and beach yoga, this hotel is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Smoke-free premises, concierge services, and beach umbrellas
  • Outdoor furniture, luggage storage, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding and heated floors, in addition to thoughtful touches like pillow menus and air conditioning.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 43-inch TVs with premium channels
  • Wardrobes/closets, heated floors, and a personal chef

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free English breakfast available daily 8:00 AM–noon
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Beach yoga
  • Outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (inches): 39
  • Tile flooring in room

More

  • Beach towels
  • Mosquito nets
  • Romance packages available
  • Smoke-free property
  • Stereo

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch TV
  • Cable channels
  • iPod dock
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Espresso maker
  • Free minibar

More

  • Chef
  • Computer monitor
  • Guidebooks/recommendations
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Local maps
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Naay Boutique Hotel Hotel
Naay Boutique Hotel Isla Holbox
Naay Boutique Hotel Hotel Isla Holbox

Frequently asked questions

Does Naay Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

Is Naay Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Naay Boutique Hotel?

Self parking is free at this property.

What time is check-in at Naay Boutique Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Naay Boutique Hotel?

Check-out is at noon.

Where is Naay Boutique Hotel located?

Nestled on the beach, this Isla Holbox hotel is within a 10-minute walk of Bioluminescence Beach and Punta Coco. Holbox Beach is 0.8 mi (1.2 km) away.

Naay Boutique Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 79 out of 139 reviews" "
Rating 8 - Good. 26 out of 139 reviews" "
Rating 6 - Okay. 12 out of 139 reviews" "
Rating 4 - Poor. 6 out of 139 reviews" "
Rating 2 - Terrible. 16 out of 139 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. Is far from crowded places. Unfortunately I had to leave around 7:30am but I couldn't take a shower because there was no water in the shower, I spent an hour talking to whoever I could find (front desk doesn't arrive until 7). I don't know what happened or if this is normal but the water was back at 730.
Stayed 4 nights in Jan 2025

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

2/10 Terrible

Cindy

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My experience at Naay Boutique Hotel was extremely disappointing and unsafe. Despite having a confirmed reservation, my friend and I arrived to find the hotel overbooked with no room available. We waited from 5:00 p.m. to 9:00 p.m. for a resolution. Initially, we were told we’d stay at the Nomade Hotel, but this fell through. Instead, we were driven to a remote cabin by the manager and receptionist, picking up an unvetted man named Alan en route. This made us feel unsafe, as we were two young women on an unfamiliar island. The cabin lacked air conditioning, secure doors, and basic standards, leaving us unable to shower or change. The next morning, after being abandoned by the hotel manager, we had to pay for our own transportation back. Upon arrival, staff seemed surprised to see us, and we waited until noon for a room. Our first two days were ruined. To make matters worse, we noticed inconsistencies in how guests were treated. Other guests were accommodated at better hotels, even those who booked last minute, while we were sent to unsafe accommodations. The hotel’s overbooking practices and lack of care for our safety and comfort were appalling. While the hotel offered a credit, it didn’t compensate for the stress, humiliation, and loss of our vacation. I strongly urge travelers to avoid Naay Boutique Hotel, especially during peak seasons.
Stayed 3 nights in Dec 2024

8/10 Good

Maria Fernanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bonito, el personal muy amable, lo único es que al rededor y para llegar ahí hay muchísimos hoyos con agua algunos profundos deben arreglar de manera que al menos se pueda caminar. Pero en general el hielo muy bien solo son los alrededores y la comida debe mejorar.
Stayed 4 nights in Jan 2025

6/10 Okay

Cristhian

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Las instalaciones de hotel son buenas pero no hay servicio de ningún tipo, es muy lejos de todo y Holbox la transporte es bastante costoso.. piénsalo dos veces antes de venir a este hotel
Stayed 4 nights in Jan 2025

2/10 Terrible

Edgar

Stayed 4 nights in Dec 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff made our stay amazing. The sunsets were the best we've ever seen.
Stayed 5 nights in Dec 2024

10/10 Excellent

jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!!

8/10 Good

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, and so was the staff. The only negative thing i have to say is the island is overrun by can-ams that have caused a lot of damage to the island. There is a lot of ponded water from all the wholes left behind by the can-ams. As well a lot of trash everywhere and lots of construction in the island. Unfortunately, I would not return to the island because of this.
Stayed 5 nights in Dec 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Nov 2024

8/10 Good

Stefanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’emplacement est magnifique avec un levé et un coucher de soleil incroyable. Très loin de la ville pour aller manger. On ne peut pas marcher sur la plage jusqu’en ville car il y a des hôtels sur la plage et s’il a plu on ne peut pas marcher dans les rues. Il faut prendre un taxi qui est trop cher. Hôtel magnifique mais les draps et les serviettes sont tachés. Le personnel est très sympathique lorsque vous leur donner un bon pourboire. La nourriture a l’hôtel est correct mais trop cher pour la qualité. Au final nous avons adoré notre séjour à cet établissement et nous le recommandons fortement.
Stayed 6 nights in Nov 2024

10/10 Excellent

Chantal

Liked: Staff & service, property conditions & facilities
Beautiful quiet clean excellent service
Stayed 7 nights in Nov 2024

10/10 Excellent

Felix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, awesome stuff they treated us like a family very nice stay, good location, food was great as well, 10 out 10 hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar único, cerca de un punto mágico de la biolumicencia, y de hermosa playa
Stayed 6 nights in Oct 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my stay was amazing. From the food, to my beautiful room, the views, the drinks and most importantly the service was out standing. Can’t wait to visit again and bring my loved ones. All the service staff were awesome. Especially the server Angel. He gave me great suggestions on food. Everything I had was very tasty. Will be back!
Stayed 3 nights in Sep 2024

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing, quiet and unique swim out room. And the staff was very helpful. The restaurant on sight had amazing food.
Stayed 2 nights in Sep 2024

10/10 Excellent

JOU

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and beautiful property! Thank you!
Stayed 4 nights in Aug 2024

10/10 Excellent

Sergio Castillo

Stayed 7 nights in Jul 2024

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff make this place a 10
This place was just ok. We stayed in one of the swim up rooms. Site said some of the mini bar stuff was free. Staff said that was a misprint. Nothing was free in the minibar. There was a little coffee maker in the room but no coffee. We were told they were completely out of pods and to call the restaurant and we could get some from the restaurant. The phone in the room did not work. On our final day, we had no hot water in the shower and no shower pressure. There are two restaurants on site but one was closed-under renovation we were told. Food was ok. Swim up bar was ok. Wait staff was amazing. Ariel & Luis were super cool. Very friendly and very hard working. I did not like how the staff behind the bar had to crawl in and out under the bar as it did not have a gate or entrance. This made it hard for me to enjoy my food because I felt bad that they had to crawl under the bar table to get in and out. We wanted to eat off site and the closest places within walking distance was a small mini mart that had the best grapes and cold ripe mangoes. We tried to walk to La Cabane but it got hot and the mosquitos were absolutely vicious so we got back to the room and they delivered us pizza. Used our cell to what’s up La Cabane. The pizza was really good. The beach was decent and we went just in time to see the bioluminescence at night. We also got up early and walked down to the left of the beach and saw the flamingos. We felt that this stay was very overpriced for what they offer.
Stayed 4 nights in Aug 2024

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service
PROPERTY WAS BEAUTIFUL; HOWEVER THEIR DOOR LOCK SYSTEM WAS BROKEN FOR DAYS INTO OUR TRIP. THEIR ANSWER WAS TO HAVE SOMEBODY COME AND UNLOCK EVERY TIME - NOT CONVENIENT TO COME AND GO.
Stayed 7 nights in Jul 2024

2/10 Terrible

Samuel

Traveled with partner
Disliked: Staff & service, amenities
Dining options are terrible, service was below average and management did not seem to care or want to make it right.
Stayed 7 nights in Mar 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot Mosquitos,
Stayed 9 nights in Jul 2024

10/10 Excellent

Gang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to bioluminescence viewing spot.
Stayed 2 nights in Jun 2024

10/10 Excellent

Leslie, Norwalk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!
Stayed 2 nights in May 2024

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024