Hotel La Chaya

2.5 star property
Adults-only hotel in Isla Holbox

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January 2025

Photo gallery for Hotel La Chaya

Interior detail
Balcony
Front of property
Interior detail
Standard Room, 2 Queen Beds | Minibar, blackout drapes, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Laundry
  • Air conditioning
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Double Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Ceiling fan
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Minibar
Daily housekeeping
  • Beach view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Ceiling fan
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Minibar
Daily housekeeping
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
Avenida Pedro Joaquin Coldwell, Isla Holbox, QROO, 77310

What's nearby

  • Main Square - 1 min walk - 0.0 km
  • Holbox Beach - 1 min walk - 0.1 km
  • Holbox Letters - 1 min walk - 0.1 km
  • Holbox Ferry - 9 min walk - 0.8 km
  • Punta Coco - 5 min drive - 2.4 km

Restaurants

  • ‪The Hot Corner's Bar - ‬1 min walk
  • ‪Salma - ‬1 min walk
  • ‪Capitancapitan - ‬2 min walk
  • ‪TacoQueto - ‬1 min walk
  • ‪Painapol - ‬1 min walk

About this property

Hotel La Chaya

Hotel near Holbox Beach
Hotel La Chaya provides amenities like a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Luggage storage, a TV in the lobby, and tour/ticket assistance
  • Smoke-free premises and a front-desk safe
Room features
All guestrooms at Hotel La Chaya include thoughtful touches such as air conditioning, as well as amenities like free WiFi and minibars.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free offsite parking

Conveniences

  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • This property does not have elevators

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower

Food and drink

  • Minibar

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

The property charges 5 percent for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 9 are not allowed at this adults-only property; all guests 9 and older are welcome

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

We should mention

This property does not have elevators
Guests under 9 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Chaya Isla Holbox
Chaya Isla Holbox
Hotel La Chaya Hotel
Hotel La Chaya Isla Holbox
Hotel La Chaya Hotel Isla Holbox

Frequently asked questions

Is Hotel La Chaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel La Chaya?

There is free parking nearby.

What time is check-in at Hotel La Chaya?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel La Chaya?

Check-out is at noon.

Where is Hotel La Chaya located?

Situated near the beach, this hotel is steps from Main Square and Holbox Beach. Holbox Church and Holbox Baseball Park are just steps away.

Hotel La Chaya Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 27 reviews" "
Rating 8 - Good. 8 out of 27 reviews" "
Rating 6 - Okay. 6 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 3 out of 27 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

5.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Zakaria

Traveled with group
Disliked: Amenities, property conditions & facilities
It was close to the beach and the downtown.
Stayed 6 nights in Dec 2021

2/10 Terrible

Sara E

Stayed 1 night in Dec 2021

6/10 Okay

yvonne

Liked: Cleanliness, staff & service
Convenient but basic
Location is close to the beach but not on the beach. People are friendly and accommodating, room is clean but very basic. It's close to bars which is convenient but noisy and at tge moment of my stay they were building another story and started work early in the morning so no sleeping in
Stayed 7 nights in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
We stayed for a night there. The location is great, close to the harbour, direct access to the beach, food, shops and stores are all around. AC and fridge was in the room, great for cooling down. Internet was a little slow but understandable, just as all the other in the island. Perfect for backpacking as well. The only minus is that water came out not much for showering, was not enough to clean up after all the dirt outside.
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Cute place, friendly staff, but that’s about it. Nice balcony space to relax, comfy and large bed. The bathroom is old, the showerhead needs to be cleaned/changed - taking a shower was awful. There is a gym on the roof - if your room is on the top floor you hear everything (weekends seem quiet but they started at 7AM during the week while I was there). Great rooftop with view but no shade. Don’t provide water or beach towels.
Stayed 4 nights in Jul 2021

6/10 Okay

Efren

Liked: Cleanliness
Todo muy bien con excepcion del sistema de agua, duramos un dia completo sin agua en la habitacion.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The owner Diego is very nice and helpful. This is a family business owned hotel and they make you feel welcomed. The Hotel has three stories with handrails not recommended for little ones. The room (#2)we were in, was great! We did not hear noises at night time. I would recommend this hotel to young adults or someone that does not want to spend to much money, this is a good place. Location is perfect! Close to the main square, but far enough from all the party.
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveler

Liked: Staff & service
Great for a quick stop. Close to lots of places.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, hotel personnel very friendly.
Stayed 2 nights in May 2021

10/10 Excellent

Alejandra

Liked: Staff & service, property conditions & facilities, room comfort
Todo excelente, solo el ultimo día no funciona el clima
Stayed 8 nights in Dec 2021

4/10 Poor

Elisa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La position
Stayed 2 nights in Nov 2021

6/10 Okay

Tim

Traveled with group
Liked: Staff & service
Disliked: Amenities
Hallo zusammen, wir waren im November 2021 für 4 Übernachtungen in der Unterkunft La Chaya. Auf Grund der Lage und des äußern Charme hatten wir uns für diese Ziel auf Holbox entschieden. Anfangs waren wir von allem recht positiv überrascht. Der Empfang an der Rezeption war sehr freundlich und konnten schnell einchecken. Nach dem beziehen unserer Zimmer stellten wir schnell einige Dinge fest. Neben der schlechten Toilettenspülung und dem schlecht einzustellenden Duschwasser (nur heiß Wasser) befand sich zu dem noch ein Fitnessstudio aufm dem Dach. Hier wurde von ca. 7 Uhr bis 23Uhr trainiert und es wurde somit kaum möglich ein Auge zuzumachen… Das gesamte Personal konnte zudem auch kein Wort englisch außer der Chef der die Rezeption betreute.
Stayed 5 nights in Nov 2021

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo establecimiento
Es una locacion muy favorable cerca de la playa y la plaza central, cerca de restaurantes y tiendas de conveniencia con hermosa vista a la playa desde la parte superior. Solo no aceptan pagos con tarjeta.
Stayed 1 night in Nov 2021

8/10 Good

Álvaro Alejandro

Liked: Staff & service, property conditions & facilities
Excelente ubicación
Excelente ubicación, ya que está a una calle de la playa principal de Holbox, así como del centro de la Isla, en cuanto a las instalaciones hay cosas que mejorar, durante toda la estadía hubo una fuga en el baño.
Stayed 2 nights in Aug 2021

8/10 Good

Dafne catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito hotel, cerca de la playa
El hotel es algo pequeño, la habitación es sencilla pero cómoda, con aire acondicionado y frigobar bastante útil, el cuarto se encontraba aseado. La ubicación es fabulosa, se encuentra a unos pasos de la playa y la vista al salir del cuarto es bellísima, está casi frente a la playa. Lo recomiendo bastante. Lo único a mejorar sería colocar unas cortinas un poco más amplias que cubran bien las ventanas y unas toallas de mayor calidad
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No fue buena elección
Uno de los señores encargados es grosero al reportar el imperfecto.
Stayed 2 nights in Sep 2021

8/10 Good

Jorge Octavio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Martha

Stayed 2 nights in Aug 2021

10/10 Excellent

Sagrario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos que salirnos a media noche de ese hotel, ya que no me dio confianza quedarme, después de que el señor de ahí nos gritoneo a mi amiga y a mi, ya que no tenían agua para bañarnos, nos dijo que si no podía hacer nada, y q si no nos gustaba que nos fueramos. Terrible de verdad, era el Cumple de mi amiga.
Stayed 1 night in Jul 2021

2/10 Terrible

Victor

Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es increíble con una vista maravillosa . El personal muy amable . Me encanto y volvería mil veces . Lo único que vi mal fue muy lento el Internet y tal vez callar a los huéspedes escandalosos estuve al lado de unos muy enfadosos . Pero el hotel está increíble en el corazón de Holbox y cerca de todo
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen trato y lo mejor que esta cerca de playa
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy tranquilo para hospedarse y cerca de la playa...
Stayed 1 night in May 2021