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"Clean environment and courteous staff "

"Excellent location and friendliness of the staff"

"The staff said I had a meal and was billed to my room when I didn’t. I had to pay for a meal neither my guest nor I had. "

"Staff were helpful. Quiet and comfortable"

"The pillow cases on the pillows did not look clean. It appears a guest must have checked out before I was allocated the room and housekeeping did not bother to change them. They looked worn out and very used. Same with the towels. They looked overused. There was dust on a side table attached to a standing floor light in the room"

"Property did not highlight they are undergoing maintenance work "

"All well"

"I asked for hangers 3 times and they never came. Took a long time to get my ironing board and iron, too. But the staff were universally warm and friendly. "