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"Lovely relaxing stay. We booked the Hanare Karoi luxury twin with its own private open air onsen. It was much needed after all the walking so far this trip, we didn't need to go to the larger public baths on the other levels. They provided a shuttle bus from Ogoto Onsen station. The service was great from check in, to the staff at the restaurant for dinner and breakfast. The private lounge and unlimited Haagen Dazs icecream, drinks and juices was a really nice touch. We really enjoyed the dinner and breakfast in our own private dining area, with each dish intricately prepared and presented beautifully, the service was very attentive. "

"Quick response to questions and were able to leave our bags at the hotel with such ease. Check in and out was very easy. Rooms were very clean and spacious. Bed were nice. It’s very close to the station and everything is an easy walk. Love the hotel "

"This was a modern property with everything and more we needed. The onsite restaurant is expensive but there are other options around. Know that if you only have a JR pass and come in at JR Nara it's a 3.5km walk to the hotel - doable in nice weather and because its flat or get on a bus! We loved the new, clean features and the practical laundry was great for travellers."

"Near from the train station. Clean and spacious room."

"This was one of my favorite experiences while in Japan. Worth every penny. Our room ws lovely, the food was amazing, the service was top notch. "

"This is a wonderful place to stay. Beautiful view of the lake. Right next to the ropeway. The food and drinks were delicious and the staff very helpful. Worth getting a room with a private onsen type of bath. "

"Accomodating to our request. Good breakfast buffett. Wonderful view of the lake. Great shop. "

"For an area that doesn’t have much around, this hotel is closest to the train station where some family restaurants/cafes and supermarkets are. We also want to say the staff are super friendly and helpful especially the young man at check in counter. The onsen is also being managed well but some foreigners didn’t wash their bodies before getting into the onsen. I hope the staff will remind them about that at check in. "

"The hotel was clean and convenient to both the train station and the park/area. The one negative is that the hot springs/ public bath that is advertised is an additional charge once you arrive at the property. "