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"The room was big, a bit outdated but its clean, the hotel is very close to the subway station and shopping area. The lobby is vey quiet, hotel lobby staff is ok, I didn't feel very welcomy maybe because the staff are sitting behind the desk and it feels like more of an office than a hotel. I think this is a thing they need to improve, perhaps change the seats to high chair so if they need to stand up its easier for them, I'm not against them sitting, I know its a hard job to stand up all day. Also I didn't see any bellman or doorman that welcomes you. The breakfast is very good, the staff there were nice and attentive. The housekeeping staff are very good they attend to our needs like extra towels and slippers very fast. Overall its a nice experience, we may come back again whenever we are in Shenzhen. "

"Nice"

"Excellent location, very ideal place, more worth than the money with most wonderful staff."

"Location, location , location 4 minutes walk to metro, a lot shops a lot places to eat all variety "

"It's been a while since we last visited Mission Hills and it was such a nice surprise to find that there are just so many more things to do here now. The place is still beautiful and relaxing and the services remained professional and engaging as before. With a quick ride on the free shuttle bus we got to this new shopping complex, MH Mall. Man, it had everything there. So many dining options, including our favourite, Haidilao hotpot. We walked around the mall and found some interesting places that our kids will definitely enjoy - giant ice rink, bowling, trampoline park, amusement games and even indoor horseback riding. It's crazy. It's just not something you can find in a HK shopping mall. We bought some nice cold drinks and took our friend's recommendation and walked to the nearby ecology park to try out their go-kart. The track was not that big but just as fun and thrilling, even the wife enjoyed it. They also had an indoor skiing slope and ice slides as well as an aquarium, which have all just been opened in the past few years. We can only imagine how tiring we'll get if the kids were here with us. We took a stroll in the greenery that surrounds the entire Mission Hills at dusk. It's just nice to get away from the city and enjoy the sunset and the beauty of nature. It's now so easy to get here from HK with the MTR or high-speed rail. With the young ones being so active most of the time, weekend trips to Mission Hills may just become a regular thing for our household."

"The people worked in the hotel couldn’t help anymore than what they did. They helped with transport going to places & coming back. There was always someone that could speak english"