Gold Hotel Hue

5.0 star property
Luxury Hue hotel in Hue City Centre with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gold Hotel Hue

Reception
Outdoor pool, sun loungers
Family Room | Frette Italian sheets, premium bedding, pillowtop beds, minibar
Staircase
View from room

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

Family Room

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds

Superior Double or Twin Room

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Refrigerator
LCD TV
Pillow menu
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Triple Room, Multiple Beds

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe (Executive Floor, only 5 rooms/ floor)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

Deluxe Room

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About the neighborhood

Map
28 Ba Trieu, Hue, Thua Thien-Hue, 100000

What's nearby

  • Hue Night Walking Street - 6 min walk
  • Truong Tien Bridge - 16 min walk
  • Dong Ba Market - 2 min drive
  • Imperial City - 3 min drive
  • Thien Mu Pagoda - 7 min drive

Getting around

  • Ga Hue Station - 8 min drive
  • Hue (HUI-Phu Bai Intl.) - 28 min drive

Restaurants

  • ‪Rulm Gelato - Vua Kem Dừa - ‬2 min walk
  • ‪Thành cafe - ‬5 min walk
  • ‪Bánh canh Mụ Đợi - ‬3 min walk
  • ‪Hạnh Bún Bò - ‬3 min walk
  • ‪Quán Cơm Âm Phủ - ‬1 min walk

About this property

Gold Hotel Hue

Luxury family-friendly hotel located in Hue City Centre
A terrace, shopping on site, and a coffee shop/cafe are just a few of the amenities provided at Gold Hotel Hue. Indulge in a hot stone massage, a facial, and a manicure/pedicure at the onsite spa. The on-site Vietnamese cuisine restaurant, Gold Restaurant, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Bike rentals, self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An elevator, a TV in the lobby, and concierge services
  • ATM/banking services, tour/ticket assistance, and smoke-free premises
Room features
All 93 individually decorated rooms include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
Other amenities include:
  • Frette Italian sheets and pillowtop mattresses
  • Bathrooms with designer toiletries and bidets
  • 32-inch LCD TVs with satellite channels
  • Balconies, refrigerators, and on-request microwaves

Languages

English, French, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Gold Restaurant

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Babysitting services
  • In-room child care (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference space (646 square feet)
  • Meeting room

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Frette Italian sheets
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Microwave (on request)
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 350000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Gold Hotel
Gold Hotel Hue
Gold Hue
Gold Hue Hotel
Hue Gold Hotel
Gold Hotel Hue Hue
Gold Hotel Hue Hotel
Gold Hotel Hue Hotel Hue

Frequently asked questions

Does Gold Hotel Hue have a pool?

Yes, this property has an outdoor pool.

Is Gold Hotel Hue pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gold Hotel Hue?

Self parking is available for a fee.

What time is check-in at Gold Hotel Hue?

Check-in start time: 3 PM; Check-in end time: 6:30 PM. After-hours check-in is not available.

What time is check-out at Gold Hotel Hue?

Check-out is at noon.

Does Gold Hotel Hue provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 350000 per person applies.

Where is Gold Hotel Hue located?

This family-friendly hotel is located in the city center, within 1 mi (2 km) of Hue Night Walking Street, Nguyen Dinh Chieu Walking Street, and Royal Fine Arts Museum. Truong Tien Bridge and An Dinh Palace are also within 1 mi (2 km).

Gold Hotel Hue Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 89 reviews" "
Rating 8 - Good. 36 out of 89 reviews" "
Rating 6 - Okay. 15 out of 89 reviews" "
Rating 4 - Poor. 5 out of 89 reviews" "
Rating 2 - Terrible. 5 out of 89 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service
Not a gold
We're glad to just stayed for one night to this hotel (originally planning to stay for two nights but they don't have extra room the next day). Start with the check in staff cant find our reservation so we have to wait until ok. They want us to pay $5 extra to check in early as we arrived 1:15 pm. We wait for 2 pm. Room very spacious, one light on the wall so kinda dark. Table lamp is not working, over all the room is old. Bathroom ok. The big disappointment!!! is the Wi-Fi, works for few minutes and then out, wait for half an hour then connect again. Around 10pm we can't really get any connections. Mid night TV frozen. It's a nightmare and the worst hotel we had for a two weeks in Vietnam. Since they don't have extra room so we book a night stay at SHINING SERENE HOTEL and it was the nicest and beautiful hotel. We are welcome with a delicious plate of mixed fruits and a watermelon juice and a cold towel that really relaxed us after a day of touring.Very 5 🌟 welcome!!! Room spacious nice and clean.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an old hotel...but, I stay there on every trip to Vietnam. Staff is great to work with, breakfast is included, priced right, and close to anything you want to do.
Stayed 2 nights in Nov 2019

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value Hotel
We enjoyed the breakfast, it was the best hotel breakfast we had during our 3 week Vietnam trip. The pool was also very nice. This hotel is a great value for how little it costs.
Stayed 1 night in Apr 2019

10/10 Excellent

Long

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come stay here again
Staff Hospitality was amazing. Ask the front desk what you want and they will direct you where to find it. In house restaurant service was great, especially 2 employees named Dung and Phuong

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Old rooms and no good condition. Some rooms with heavy mold. The entrance is ok and good looking, but it does not coincide with the rooms. Rooms as small, and old wood beds. Bath room too small.
Stayed 2 nights in Dec 2017

2/10 Terrible

Alexandra, Portugal

Disliked: Cleanliness, property conditions & facilities, room comfort
Very bad conditions.Rooms old and smelly. Poor bre
Very bad conditions.Rooms old and smelly. Poor breakfast. have a good staff
Stayed 2 nights in Dec 2017

8/10 Good

Barbara

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017

4/10 Poor

NICHOLAS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay at Gold Hotel
Don't stay at Gold Hotel. They tried to put us in a little dungeon on the ground floor. It was a dark, damp, dank and quite frankly depressing kennel. Our booking paperwork clearly said a room with balcony, pillow top mattress with Italian linen. Yeah right! We politely debated with reception to be moved. A real shame. Next room at least had a window! Dated, drab hotel. Avoid it.
Stayed 3 nights in Jul 2017

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Hue
Nice attention and accommodation

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

daniel, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
we stayed two days in Hue and unfortunate for us it rained pretty hard those two days but the room and hotel was very nice and clean and made staying in very comfortable.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money and A1staff
Good place to stay great location staff very good, and food nice. The staff were amazing and could not help enough. First class all round . You made ourstay better thank you

6/10 Okay

sonia

good breakfast
We had to change room 2 times because I had requested a room with window.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Kim

Liked: Cleanliness, property conditions & facilities, room comfort
Okay hotel
Try not to book hue tours with this hotel. The tour they offered was okay but not the best. I think there are tour companies in the backpackers area close by.

10/10 Excellent

Andrea, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic value!
We stayed three nights here. The location was quiet yet close to many points of interest and restaurants. The staff was incredibly friendly and we thoroughly enjoyed the large breakfast buffet every morning. Bed was comfortable and bathroom large and clean. My only gripe was with the private car to Hoi An we booked through here. The driver's English was not good enough to answer questions and was at times hard to understand... and then he tried to sell us on going to a tailor for suits. Very disappointing, especially for the price we paid.

6/10 Okay

Lee, Newcastle

Liked: Staff & service
Disliked: Cleanliness, room comfort
Electrifying Stay
The room was clean(ish) however the bed seemed to have electricity flowing through the head board, which didn't feel safe! The pool is nice but is abit on the small side!

8/10 Good

ST, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice hotel, easy price
Nice place to stayed for 10 days breakfast included. I stayed in the others hotel around this location, you should book this hotel make no mistake

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very affordable price & good place to stay
If you go visit Hue, you should go Expedia and book this Gold Hotel no mistake

2/10 Terrible

LIU, SINGAPORE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOUSY HOTEL!
BAD EXPERINCE I WILL NEVER BOOK IT AGAIN. I AM VERY DISAPPOINTED WITH THE SERVICE AIR-CON NOT WORKING @ MID-NIGHT , CALL THE RECEPTION NO RESPONE. WHEN DOWN TO RECEPTION COUNTER NOBODY WAS THERE AND BLACKOUT.

6/10 Okay

Verified traveler

Hotel okay
It was okay for the price. People at reception had very low level of English or French, so it was very hard to understand each other. Location was good and walking distance from restaurants. Beds were very hard but it is usual for Vietnam. I would not go back.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Baligirl, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
The hotel was ok, disappointing to find again that the hotel description was not what is actually is. After having 2 prior poor experiences in hotels in Hanoi I was going to be fussy and demand what I had booked, what do you know it doesn't exist. 3 rooms later we settled on a room. Went into the restaurant to have lunch, not a soul insight however we were told fully booked! Went up to the cafe and no one to be found....ended up going for a walk to find a place to eat. Not happy that food was not available when there should have been 2 options available. Room was reasonably big but no where to sit. Beds were extremely hard.

10/10 Excellent

Honeymooners, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Staff were wonderful, So friendly. They gave us a few extras as we were on our honeymoon and decorated the bed with roses. It was amazing!!! Food was wonderful. I couldnt recommend this place enough. Excellent value for money also.