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"(1)very helpful and friendly staff (2)good and well facilities"

"Comfortable to stay in and pricing is reasonable."

"We were the only foreigners here, which was fun. The staff were incredibly kind and patient with us, even after we missed our dinner reservation. The dinner and breakfast we did have here was AMAZING. For dinner our kids’ meals were already on the table when we were seated and it comprised of maybe ten or more different things, including soup, sushi, fried chicken, hamburger meat, ketchup spaghetti, and crab mac and cheese. Our meal had two soups cooked right at the table with fresh seafood and lentils with clams. We had a hot stone to cook our own meats (including a beef similar to wagyu), plus assorted sashimi, beef curry with rice, pickles and more. Dessert was a flan (custard with brown sugar sauce) and mochi. The breakfast buffet was seriously fantastic, including both traditional foods (smoked fish, sashimi, pickles, seaweed salads, soft-boiled eggs, rice, etc) and western foods (scrambled eggs, bacon, cereal, toast, croissants, coffee, yogurt, fruit, etc). This hotel, like any hotel with baths, gives you an outfit to wear and slippers and discourages you from wearing your outside shoes in the building. This place had lovely kimonos. Wear a red belt if you are a woman and a blue if you are a man. People wear these to dinner and the hot spring. You enter the public baths and hot spring on the second floor. Men and women are separate, but young children can accompany either parent regardless of gender. The indoor baths have a door to the gendered hot springs outside."

"It is a good hotel having a large public bathtub"

"highly recommend"

"Really nice and clean"

"This is a superb hotel. Very well run, friendly and spacious. I stayed for two days in order to visit nearby temples. I will definitely come back. The breakfast is excellent also. "

"Great stay. Excellent breakfast. Thank you! 😀"

"I really didn’t see much of Kitakami, I used it as a home base for sightseeing elsewhere."