Search Residences in Hill Ridware

"We had a room on the third floor 321 and we switched the TV off at 12.30am. There was a noisy air conditioning unit outside our window. There was a noise on the inside of the room it sounded like a phone that was left off the hook but really loud. I rang down to reception at 3.20 am. To let them know. I wasn't going to move rooms in the middle of the night. The receptionist was lovely and apologised. I took a nyhtol sleeping tablet and tried my hardest to sleep... I even put in ear plugs but the noise was too much. Although my husband slept he was also woken by the noise. At 8.10 am. Monday morning we rang down again and they assured us we could move rooms. They upgraded us to room 539 which was beautiful and really quiet! We had breakfast and I slept until 12 noon in the most comfortable bed. The day previously we asked if they could refund us some for our disrupted night's sleep. On leaving Tuesday morning they refunded us 20 percent of our bill which was very good. This hotel is lovely and staff are excellent. I would really recommend it. Breakfast was just OK I thought the English breakfast was greasy and my bacon was not fully crispy there was a lot of fat on it. My husband's breakfast was better in that he had crispy bacon. The breakfast room is so beautiful. Not that expensive for this standard of hotel. Great location, fantastic bar (best we have ever been in) beautiful staircase and so near fantastic restaurants and bars. Gauco's across the road is excellent. "

"Great "

"The lady and gentlemen at the reception eere super friendly snd helpful! The obby was really aesthetically pleasing, the beds were comfy wnd the room was prettt quiet "

"It a very nice hotel "

"Excellent hotel very friendly staff"

"Great location, easy parking, clean room. Mattress too soft for a hotel but I slept ok"

"Great stay !"

"Excellent staff very friendly and hard working "

"Very clean food was great staff so friendly polite lovely overall just a wonderful stay "