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"This is most definitely a 5 star hotel stay!! The staff is incredible they go above and beyond on every level. From front desk reception restaurant service and housekeeping! Honestly I have been all over Europe France Spain and Italy Portugal New Zealand Australia and have stayed at many so called 5 star hotels and have never experienced the level of care and hospitality that I was given at this 10 star hotel."

"Awesome location with excellent accommodations. Best buffet breakfast of the four hotels we have stayed at in Vietnam in last three weeks. Front desk and Hotel managers extremely attentive to our requests. My wife, who is Vietnamese, spent hours talking to them for guidance about everything!"

"Best breakfast selection so far on our Vietnam trip. Within 5-10 minutes walk of Moana Sapa, city centre via the level 13 exit and the lake. Great landscape views ( sunset ) with fog over the valley in the mornings. Highly recommend KK Sapa Hotel. "

"Beautiful hotel with excellent customer service and amenities"

" Really good"

"Good location, friendly staffs, the service of breakfast needs to be more efficient, however overall this hotel is very good. I definitely come back. "

"Very nice property. Feel great to be away from the super busy downtown. "

"This property's location is very convenience. It is easy to access to all place in the town."

"The main man running things is a true gentleman. He was very accommodating and also helped us by arranging transport and activities during our stay."