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Cactus Royal Resort & Spa

5.0 star property
Stylish beach retreat with 2 outdoor pools

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Photo gallery for Cactus Royal Resort & Spa

Superior Room, Private Pool | Private pool
Front of property - evening/night
2 restaurants, lunch, dinner served; Mediterranean cuisine
Lobby
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • All inclusive
  • Breakfast included
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Double Room

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, Private Pool

Superior Room, Private Pool | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, Private Pool

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Stalis, Hersonissos, Crete Island, 70007

What's nearby

  • Stalis Beach - 7 min walk - 0.6 km
  • Star Beach Water Park - 5 min drive - 4.6 km
  • Malia Beach - 7 min drive - 2.4 km
  • Port of Hersonissos - 7 min drive - 6.6 km
  • Alternative Crete - 13 min drive - 10.4 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 24 min drive

Restaurants

  • ‪Poseidon Pool Bar - ‬10 min walk
  • ‪Beachcomber - ‬1 min walk
  • ‪Talgo Beach Bar - ‬10 min walk
  • ‪Ocean - ‬8 min walk
  • ‪Slainte Irish Pub Stalis - ‬10 min walk

About this property

Cactus Royal Resort & Spa

Luxury eco-certified hotel near Stalis Beach
Take advantage of a free breakfast buffet, a poolside bar, and a terrace at Cactus Royal Resort & Spa. With amenities like sun loungers and beach volleyball, this hotel is the perfect place to soak up the sun. Indulge in hydrotherapy, a body treatment, and a manicure/pedicure at the onsite spa. Be sure to enjoy lunch, dinner, and Mediterranean cuisine at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks include:
  • 2 outdoor pools and an indoor pool, with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), access to a nearby health club, and express check-out
  • Luggage storage, massage treatment rooms, and meeting rooms
Room features
All 177 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
More amenities include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with rainfall showers and tubs or showers
  • Flat-screen TVs with premium channels
  • Furnished balconies or patios, electric kettles, and ceiling fans

All inclusive details

All-inclusive room rates at Cactus Royal Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Greek, Italian, Romanian, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Elia
  • Philoxenia

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 5 buildings
  • Built in 2010
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 11 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Room layout and furnishings may differ from the photos shown.

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Cactus Royal Hotel Hersonissos
Cactus Royal Chersonissos
Cactus Royal Hersonissos
Cactus Royal Hotel Chersonissos
Cactus Royal Resort Spa
Cactus Royal & Spa Hersonissos
Cactus Royal Resort & Spa Hotel
Cactus Royal Resort & Spa Hersonissos
Cactus Royal Resort Spa All Inclusive
Cactus Royal Resort & Spa Hotel Hersonissos

Frequently asked questions

Does Cactus Royal Resort & Spa have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

Is Cactus Royal Resort & Spa pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 11 lbs per pet.

How much is parking at Cactus Royal Resort & Spa?

Self parking is free at this property.

What time is check-in at Cactus Royal Resort & Spa?

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Cactus Royal Resort & Spa?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Cactus Royal Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Cactus Royal Resort & Spa?

Some rate plans available at this property are all-inclusive.

Where is Cactus Royal Resort & Spa located?

Situated by the sea, this luxury hotel is 0.4 mi (0.6 km) from Stalis Beach and within 3 mi (5 km) of Malia Beach and Lychnostatis. Potamos Beach and Star Beach Water Park are also within 3 mi (5 km).

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Cactus Royal Resort & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 37 out of 55 reviews
Rating 8 - Good. 15 out of 55 reviews
Rating 6 - Okay. 3 out of 55 reviews
Rating 4 - Poor. 0 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Loved everything apart from bad weather. Food was fantastic, room was lovely and clean. Couldn’t fault anything
Stayed 7 nights in May 2023

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Wir hatten ein Zimmer mit eigenem Pool und waren mit allem absolut glücklich
Stayed 12 nights in Sep 2023

8/10 Good

Serap

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

8/10 Good

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Soheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jul 2022

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A taste of luxury without the luxury price tag
I was very impressed with my stay. The facilities (hotel, gym & spa) were exceptional & there was plenty of variety at breakfast and lunch (i didn’t sample the food options in the evening). The staff were very friendly & couldn't be more helpful. The pool was always clean but despite the pictures on the website it's difficult to do full lengths & is more of a cool down type of pool. There is frequent themed nights & whilst I was there there was traditional Greek dancing & singers on. The only thing I could fault was the mattress was very hard so took me a few nights to get used to it & get a good night's sleep. I also used the voucher for the a la carte restaurant within the hotel called Elia. The 6 course meal was absolute perfection & the menu contained some of the best food I have ever eaten so you must visit there if you stay. Very luxurious, well worth the money.
Stayed 7 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The private pool in our room was phenomenal, yet the towel services for the resort were obscure. Also, the large resort pool chairs were always “held” by patrons who never removed their towels which was frustrating as someone who came in after them.
Stayed 6 nights in Aug 2021

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the hotel was clean, with good facilities and enough space for everyone. The food was fresh, with a wide variety to choose from so something for all. Definitely recommend this as a destination.
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel ist im gesamten sehr sauber. Das Essen ist abwechslungsreich, es kommt keine lange weile auf. Verbesserungsfähig ist die Zimmerreinigung. Im Bad wird nicht mal der Duschvorleger hoch genommen wenn man ihn liegen lässt. Wenn Kosmetiktücher alle, dann alle. Dabei wäre es ein leichtes diese nachzufüllen. Aber das sind wirklich Kleinigkeiten. Ansonsten war es ein sehr schöner Aufenthalt.
Stayed 9 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seul point négatif: coffre fort dans la chambre payant.
Stayed 14 nights in Sep 2019

8/10 Good

Hartmut Rainer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Sterne lage! 5 Sterne Hotel! Fair flott freundlich!
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schönes, ruhiges Hotel. Tolle Pools und das Essen war Extraklasse. Da gibt es nichts zu meckern.
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J’ai particulièrement apprécié l’amabilité du personnel et leur sourire.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Auf Grund der hervorragenden Bewertungen haben wir uns für dieses Hotel entschieden. Leider muss ich sagen, dass ich diese hohen Bewertungen nicht nachvoll ziehen kann. Das Personal war teilweise sehr unfreundlich vor allem bei unserer Ankunft am Hotel. Wir haben nur eine Zimmerkarte erhalten für ein Zweibettzimmer, keine Erklärungen nur die Zettel die sollten wir lesen. Absolut nicht akzeptabel für ein 5* Hotel. Unsere Ankunft war gegen 21 Uhr 15 und da haben wir schon kein Essen mehr bekommen, trott All Inklusive Hotel. Stattdessen wurden uns zwei latschige Sandwichbrötchen mir Chips aufs Zimmer gelegt. Das Essen war teilweise eine Zumutung vor allem das Fleisch, sehr trocken und nicht warm. Die All Inklusive Cocktails werden alle mit minderwertigen Alkoholen und Säften zubereitet, so dass man nach einigen Cocktails sowieso freiwillig darauf verzichtet. Im Allgemeinen waren wir also sehr enttäuscht vom Standard in diesem Hotel und würden auch nicht wieder dorthin gehen.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissima struttura di tutto rispetto per le 5 stelle, unico neo la spiaggia non all'altezza della struttura, compensa comunque con le tre piscine e quelle riservate alle suite. I ristoranti con cucina ottima ampia scelta Lo consiglio vivamente.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were anazing the cleanliness and the food were fantastic
Stayed 14 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with extremely helpful staff. A high standard of room and cleanliness - very relaxing in lovely surroundings.
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique Hotel, avec un buffer qui change tous les jours pour le plaisir de ses occupants, avec soirees a theme.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hôtel très beau, très propre, le personnel est très sympatique et à vos petits soins. Parfait
Stayed 9 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
management du personnel au top ce qui génère de bonnes prestations dans son ensemble
Stayed 15 nights in Jul 2019

8/10 Good

EISAKU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019