Albatros Spa & Resort Hotel

5.0 star property
Elegant beach hotel and 2 outdoor pools

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Photo gallery for Albatros Spa & Resort Hotel

2 outdoor pools, pool umbrellas, sun loungers
Family Room | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing
Courtyard
Superior Room, 1 Bedroom, Sea View | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing
Superior Room, 1 Bedroom, Sea View | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Spa

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Room options

Available filters for rooms
Showing 11 of 11 rooms

Cozy Room Single Use

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

Cozy Double Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Cozy Double Room with Swim Up Pool

Highlights

Yard
Soundproofed
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Premier Suite with Plunge Pool

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Cozy Luxe Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Urban Junior Suite with Plunge Pool

Highlights

Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

Superior Room, 1 Bedroom, Pool View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Superior Room, 1 Bedroom, Sea View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Junior Suite with Plunge Pool

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Triple Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

Family Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

About the neighborhood

Map
Deadalou 1, Hersonissos, Crete Island, 70014

What's nearby

  • Convention Centre Creta Maris - 5 min walk
  • Port of Hersonissos - 5 min walk
  • Aquaworld Aquarium - 8 min walk
  • Star Beach Water Park - 2 min drive
  • Crete Golf Club - 9 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 26 min drive

Restaurants

  • ‪Shenanigans - ‬10 min walk
  • ‪Argo - ‬4 min walk
  • ‪'t Hof Van Holland - ‬9 min walk
  • ‪Friet Van Piet - ‬9 min walk
  • ‪Enomy Restaurant - ‬4 min walk

About this property

Albatros Spa & Resort Hotel

Luxury family-friendly hotel near Star Beach Water Park
At Albatros Spa & Resort Hotel, you can look forward to a free breakfast buffet, an adjacent golf course, and a poolside bar. Active travelers can enjoy fitness classes at this hotel. Treat yourself to a manicure/pedicure, aromatherapy, or a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a free grocery shopping service and concerts and live shows.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Express check-in, a TV in the lobby, and luggage storage
  • A billiards/pool table, books, and tour/ticket assistance
Room features
All 207 rooms include comforts such as pillow menus and air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • LED TVs with cable channels
  • LED light bulbs, mini fridges, and daily housekeeping

Languages

English, French, German, Greek, Italian, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking within 164 ft
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10 AM
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Mediterraneo
  • Dafni
  • Seaside Pool Snack Bar

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Bike parking
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Table tennis

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Golf cart
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference center (753 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Tile flooring in public areas
  • Tile flooring in room

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Beach towels
  • Books
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable/satellite channels
  • LED TV

Food and drink

  • Mini-fridge

More

  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Renovations and closures

The property is closed between October 17 and April 24.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wired internet: EUR 3 per 24-hour period (rates may vary)
  • Late check-out fee: EUR 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - EL094103351
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 1039Κ015Α0031200

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Albatros Spa & Resort Hotel Chersonissos
Albatros Spa Chersonissos
Albatros Spa Resort Hotel Hersonissos
Albatros Spa Resort Hotel
Albatros Spa Hersonissos
Albatros Spa
Albatros Spa And Resort Hotel
Albatros Hotel Chersonisos
Albatros Hotel Hersonissos
Albatros Spa & Resort Hotel Crete, Greece
Albatros & Hotel Hersonissos
Albatros Spa & Resort Hotel Hotel
Albatros Spa & Resort Hotel Hersonissos
Albatros Spa & Resort Hotel Hotel Hersonissos

Frequently asked questions

Does Albatros Spa & Resort Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Albatros Spa & Resort Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Albatros Spa & Resort Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Albatros Spa & Resort Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Albatros Spa & Resort Hotel?

Check-out is at 11:00 AM. Late check-out is available for EUR 60 (subject to availability).

Where is Albatros Spa & Resort Hotel located?

With direct access to the beach, this Hersonissos hotel is next to a golf course and within a 10-minute walk of Convention Centre Creta Maris, Port of Hersonissos, and St. Paraskevi Church. Aquaworld Aquarium and Sarakino are also within 10 minutes.

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Albatros Spa & Resort Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 40 out of 94 reviews
Rating 8 - Good. 35 out of 94 reviews
Rating 6 - Okay. 11 out of 94 reviews
Rating 4 - Poor. 5 out of 94 reviews
Rating 2 - Terrible. 3 out of 94 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Jun 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Friendly staff, great location
Stayed 14 nights in Sep 2022

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, going above and beyond
Fantastic hotel, very close to a choice of great beaches (I recommend Palm Beach in particular which is a 15 min walk away, but there are closer ones also). The food for breakfast and dinner was spectacular and choice full, both veggie and meat options and different types of cuisines (Greek/cretan, Asian etc). The hotel offers free of charge events such as wine tasting, Greek food cooking classes, Aqua aerobics and DJ night. Excellent service too, everyone very polite and helpful. There is a cocktail bar next to the pool where you can order drinks from via the app the hotel grants you access to during your stay. Fab experience 10/10!!
Stayed 6 nights in Jul 2022
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Poor location with lousy beach close by. Hotel dif
Poor location with a lousy beach close by. Hotel difficult to find. Booked a standard room which was small, overlooked the street with very small balcony. Managed to change rooms to family type with extra cost. Food very mediocre. Would not recommend.

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the fact that we had to rake our own luggage up and back down to the lobby… also we were with friends and the gadget a Nespresso machine and we didn’t even have coffee in our room I had to request it and was given instant coffee
Stayed 4 nights in Jul 2023

8/10 Good

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is really nice and the staff is super friendly. Overall it was a great get-away but just a few things that I think would have made it better: - they had different events every night that went until late so it would be really loud if I didn't want to participate and made it hard to sleep - they advertise that they have parking on the premises. This I would disagree with because I had to find parking along side the road and sometimes circle many times or park in areas that I wasn't entirely sure was legal to park in then I would have to move it when a spot opened up. - I wish that there was more variety in their breakfast selection. After day 2, it just got kind of old because it almost the same thing every morning. That being said, we had a pretty enjoyable stay here and if we came back to this same area, we would stay here again.
Stayed 9 nights in Jun 2023

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2024

2/10 Terrible

Wins

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Benoît

Liked: Cleanliness, staff & service, property conditions & facilities
Idéal en famille ou en couple
Stayed 8 nights in Jul 2024

8/10 Good

Mikael Emil

Stayed 7 nights in Jul 2024

10/10 Excellent

Trevor

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2024

8/10 Good

Severine Florence

Liked: Cleanliness, staff & service, property conditions & facilities
Alles war i.o
Stayed 7 nights in Jun 2024

10/10 Excellent

Sona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

José-Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour entre amis
L’accueil de l’hôtel était top, avec des gens toujours agréables et même une personne parlant français. Le petit déjeuner est copieux, avec un très grand choix au buffet, sur demande ils ont du pain sans gluten. Pour la chambre le seul bémol c est le bruit le matin car nous étions au premier étage avec la cuisine juste en dessous.
Stayed 4 nights in Jun 2023

10/10 Excellent

marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fijn hotel
Heel goeie locatie, goeie service en lekker ontbijt
Stayed 6 nights in May 2023

10/10 Excellent

Khrebtova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful atmosphere!!!
Really great holidays thanks to all the kind and friendly Staff of Albatros! I felt me home! Atmosphere is great there, relax, romantica, freedom. Excellent position, on the beach. Really excellent cleaning, vaste variety of food. I loved wake me up because of tasty smells of pancakes entering from my balcony. Beautiful touching evening live music. Really grateful to everyone of you, you made my holidays!))) I would love to come back!
Stayed 7 nights in Sep 2021

10/10 Excellent

Tairine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2021

4/10 Poor

jose antonio tomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
"NUNCA MAIS"
Muy por debajo de las espectativas
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness
4 étoiles, pas 5 étoiles
Nous sommes restés deux nuits. Points positifs : - superbe piscine, proche mer - super transat, bel équipement - nourriture plutôt moderne et correcte - petit dejeuner très copieux - propreté irréprochable - malgré les points négatifs,j'y retournerai Points négatifs : - il est indiqué 5 étoiles : ce n'en est pas un. Dans un 5 étoiles : - les lits seraient de meilleure qualité - l'accueil à la réception serait bien meilleure - l'isolation des portes, l'insorisation globale aussi - il y aurait un parking privé - le personnel serait plus aimable - les horaires check in/out - le client qui reste une nuit n'est pas considéré de la même manière que le client du tour opérator qui reste la semaine. Voici ce qui s'est mal passé : Nous sommes arrivés avec un enfant de 4 ans à 14h. On nous a dit de patienter 16h. Ok c'est dans les conditions. A 15h40, on nous dit que la chambre sera prête à 16h/16h10. A 16h, on nous dit que ça sera prêt dans 30min. Finalement après avoir râlé, la chambre nous a été donné dans les temps. Mais je ne comprends pas pourquoi c'était toujours mouillé au sol. 2 heures que nous attendions et ils préparent la chambre à 16h Pourtant, j'ai vu des gens à plusieurs reprises avec des valises dans le couloir à 13h faire un checkin J'ai réglé la veille à la reception toutes les boissons du bar, la personne m'a débité en pound et non en euros sans mon accord et le lendemain ils avaient oublié des consommation en plus. Le gros défaut est la gestion de la réception.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the nickle and dime aspect of resort eg $5 deposit for towels, no bottled water etc.... . Also buffet was not great but in fairbess it was only 10 Euros so perhaps not a bad value
Stayed 3 nights in Sep 2019

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Lovely hotel , friendly efficient staff, great location, spotlessly clean , awesome holiday !
Stayed 7 nights in Sep 2019

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fräscht och fint hotell
Rent och fint, otroligt trevlig personal. Jag kommer absolut att åka tillbaka dit.
Stayed 2 nights in Aug 2019

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍👍
I booked a last minute stay at Albatros to extend my stay in Crete. It was the best decision! This property has everything you need. Amazing and helpful staff, plentiful buffets, 2 swimming pools, pool bar and ice cream shop (gourmet gelato for only 2€), evening activities and AMAZING spa with great deals! I built my own 90 minute spa package for 60€ (hydrotherapy, back massage & facial). The resort is very close to the beach and boardwalk as well. I loved every minute of my time at Albatros. No problems at all.
Stayed 2 nights in Jul 2019