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"The property was well kept, friendly, bright and clean.the housekeeping staff are thoughtful, kind and professional. staff were welcoming and reception speak a number of languages. Do keep in mind the lovely ladies at breakfast don’t speak English (not a problem at all it’s their country after all, but something to be aware of, an opportunity to brush up on your French! The breakfast selection is wonderful and fresh, and there can be a takeaway bag, fork and cup with a lid if you are in a rush or want to eat on the go. the surroundings are a little far from the centre and train station (Lille-Europe & lille-flandres) which is something to be aware of, though there is a metro nearby, and there is another shopping centre not far from the property about a 7 minute walk, and there is a lovely dining restaurant (flunch) inside, which we went to everyday for dinner. there is also an Auchan downstairs in the shopping centre to get supplies from. As well as a pharmacy and other clothes/retail shops. It’s generally quiet and a good experience. Always a pleasure to visit France. Also the Lille Europe station is linked to a shopping centre which has a carrefour in it, about a 10-15 minute walk away so it’s perfect for getting last minute perishables and snacks to bring back with you on the Eurostar in a cool bag. "

"Le GPS de ma voiture n'était pas à jour donc je me suis retrouvé dans une rue sans issue. Utiliser google maps"

"Beautiful hotel with comfort. Breakfast was awesome. Staff was very courteous and friendly. The hotel is in the city center so very convenient without having a car."

"Luxury Hotel in the historic Hopital building."

"Booked as a final stopover on a driving tour through 4 countries. Wanted a good finish and was not disappointed. Lovely hotel. Modern with super rooms, service/staff and food. We Will definitely use again. "

"For this region a decent hotel rather than spending a lot of money at another location. Nice rooms and even the breakfast is very good 😊 "

"Booked for 4 people. Not enough bedding. "

"Lovely clean hotel, very helpful staff. Would definitely stay again. "

"It's not clear upon arrival where to park or how to get to Twenty Business Grand Flats. However, oncea you've figured this out the place is very well situated with friendly staff and nice rooms with all the amenities that you would expect. Very well priced for what you get. "