Find Hotel with a Concierge in Heraklion

"My husband and I have both traveled internationally but neither of us have ever experienced the type of gracious and considerate hotel staff. Each and every one we encountered was amazing. This was really proven when my husband, who has heart problems, had to be taken to the hospital. They arranged a car to take me (while my husband was in the ambulance) and deliver both of us back home upon release. This was our first visit to Crete, for our 30th anniversary and we could not have been more pleased with our accommodations. "

"Wonderful staff extremely accommodating very nice room easy parking"

"Great location "

"The hotel is great, the car parking place is hard find, but hotel gave us very detailed about city centra parking, saved us money and reduced stress. Breakfast is very good "

"We had an excellent 6 nights at Lato. The property is very well maintained. Someone is always cleaning! The breakfast is delicious with MANY items from which to choose! Staff is quick and attentive. We ate a few times in the hotel restaurant. Our meals were excellent. The wine list is short but selective and reasonably priced. The wait staff were highly attentive and professional. Their thoughtfulness added to the positives of our meals."

"Fantastic experience. Wonderful breakfast buffet. Close to everything. "

"Location was fantastic and, so close to everything. Staff were very friendly and helpful and room was really comfortable. Only downside was the room we were in, you could hear all the traffic noise outside. We hope to visit again soon."

"Galaxy hotels greatest asset is undoubtedly their staff. They are hard working and completely focused on delighting their customers. Anthi on front desk, Conference Captain Cristos, Erene and Natalia to name but a few who provided us with excellent service throughout our stay. Thank you."