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"The hotel itself was lovely. The rooms are well appointed, and they even gave us an upgrade at no additional charge, which was very much appreciated. The staff are all professional and friendly. The reason I gave four instead of five stars was for the tremendous construction noise that was right outside our window. It started very early in the morning. We would’ve appreciated having a heads up there was construction going onso that we could’ve chosen a room perhaps facing the opposite direction....

"I enjoyed my room upgrade very much. The room was very comfortable and provided a good night’s sleep. Breakfast buffet was superb, as always. But the staff is what sets this place above other hotels. Very attentive and professional. This is still my favorite hotel in Heraklion."

"Great hotel, cute maisonette, amazing location surrounded by so many fabulous restaurants, shops and even the harbour is close (10 min walk max). Many bus stops around to go to Knossos, and beaches. Breakfast was great, staff super nice. Bathroom is small but it serves its purpose :). Would come back without hesitation😍"

"We had a wonderful stay at the Rafkos mansion. Stelios the owner took us wherever we needed to go and we had delicious meals at one of the local restaurants. It would be wise to have a car because it’s in a village about 30mins. from Heraklion. Stelios is the definition of Greek hospitality! "