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MarAzul Hotel - All Inclusive

3.0 star property
On beach with outdoor pool, near Santa María del Mar Beach

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Photo gallery for MarAzul Hotel - All Inclusive

View from property
Outdoor pool
Lobby lounge
View from property
Terrace/patio

Reviews

5.4 out of 10

Popular amenities

  • Breakfast included
  • Gym
  • Bar
  • Room service
  • Parking available
  • Pool

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room (Tropical)

In-room safe, laptop workspace, bed sheets, wheelchair access

Standard Room (Tropical)

Highlights

Air conditioning
Heating
TV
Private bathroom
Free bottled water
Daily housekeeping
Wardrobe or closet
Laptop workspace
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Room

In-room safe, laptop workspace, bed sheets, wheelchair access

Standard Room

Highlights

Air conditioning
Heating
TV
Private bathroom
Free bottled water
Daily housekeeping
Wardrobe or closet
Laptop workspace
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

About the neighborhood

Map
Avs. Sur y Las Terrazas, Havana, La Habana, 10400

What's nearby

  • Santa María del Mar Beach - 7 min walk - 0.7 km
  • Boca Ciega Beach - 3 min drive - 1.9 km
  • Guanabo Beach - 14 min drive - 9.9 km
  • Tarara Beach - 17 min drive - 2.4 km
  • Plaza Vieja - 22 min drive - 22.4 km

Restaurants

  • ‪Ranchon Don Pepe - ‬9 min walk
  • ‪Taramar - ‬5 min drive
  • ‪Restaurant 421 - ‬6 min drive
  • ‪El Bacura - ‬6 min drive
  • ‪Fish Stall, Santa Maria Beach - ‬7 min drive

About this property

MarAzul Hotel - All Inclusive

All-inclusive property near Santa María del Mar Beach
Take advantage of a free breakfast buffet, a beach bar, and a poolside bar at MarAzul Hotel - All Inclusive. This property is a great place to bask in the sun with a white sand beach, sun loungers, and scuba diving. Be sure to enjoy a meal at any of the 3 on-site restaurants. Enjoy the gym, as well as activities like fishing and snorkeling. Stay connected with WiFi in public areas (surcharge), and guests can find other amenities such as a grocery/convenience store and a terrace.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking and extended parking
  • A free area shuttle, coffee/tea in the lobby, and a billiards/pool table
  • An elevator, luggage storage, and a computer station
Room features
All 188 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like safes and free bottled water.
Extra amenities include:
  • Bathrooms with showers and shampoo
  • TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All meals and snacks included

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Soccer
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Other inclusions

Transportation to offsite activities

Languages

English, French, Italian, Spanish

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Property amenities

Internet

  • Available in some public areas: WiFi (USD 10 per hour)
  • WiFi in public areas has a 1-device limit

Parking and transportation

  • Free area shuttle up to 20 km
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Costa Habana

Things to do

  • Billiards/pool table
  • Fishing
  • Gym
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkeling
  • Water sports equipment

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Built in 1976
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for wireless internet in public areas: USD 10 per hour (1-device limit, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Tropicoco Hotel Playa Del Este
Tropicoco Playa Del Este
Valentin Tropicoco Hotel Playa Del Este
Valentin Tropicoco Playa Del Este
Hotel Tropicoco Playa Del Este
Hotel Tropicoco-Adults Only-All Inclusive Playa Del Este
Tropicoco-Adults Only-All Inclusive Playa Del Este
MarAzul Hotel-Adults Only-All Inclusive All-inclusive property
Hotel Tropicoco Adults Only All Inclusive
Hotel Tropicoco
Valentin Tropicoco
Tropicoco Adults Only Inclusi
MarAzul Hotel-Adults Hotel Havana
MarAzul Hotel-Adults Hotel
MarAzul Hotel-Adults Havana
MarAzul Hotel-Adults
Hotel MarAzul Hotel-Adults Only Havana
Havana MarAzul Hotel-Adults Only Hotel
Hotel MarAzul Hotel-Adults Only
MarAzul Hotel-Adults Only Havana
Hotel Tropicoco Adults Only All Inclusive
MarAzul Hotel Adults Only All Inclusive
Valentin Tropicoco
Hotel Tropicoco
Tropicoco
Marazul Adults Havana
Marazul Inclusive Inclusive
MarAzul Hotel - All Inclusive Havana
MarAzul Hotel - All Inclusive All-inclusive property
MarAzul Hotel - All Inclusive All-inclusive property Havana

Frequently asked questions

Does MarAzul Hotel - All Inclusive have a pool?

Yes, this property has an outdoor pool.

Is MarAzul Hotel - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at MarAzul Hotel - All Inclusive?

Self parking and extended parking are free at this property.

What time is check-in at MarAzul Hotel - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at MarAzul Hotel - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at MarAzul Hotel - All Inclusive?

Yes, the property is all-inclusive. Activities include kayaking, soccer, volleyball, and more.

Where is MarAzul Hotel - All Inclusive located?

This Municipality of Habana del Este property is on the beach, 0.4 mi (0.6 km) from Santa María del Mar Beach, and within 16 mi (25 km) of Havana Cathedral and Plaza Vieja.

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MarAzul Hotel - All Inclusive Reviews

Reviews

5.4
Rating 10 - Excellent. 15 out of 130 reviews
Rating 8 - Good. 27 out of 130 reviews
Rating 6 - Okay. 25 out of 130 reviews
Rating 4 - Poor. 21 out of 130 reviews
Rating 2 - Terrible. 42 out of 130 reviews

5.6/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

gian carlo

Disliked: Cleanliness
l hotel è datato , i servizi sono all essenziale, le camere non sono al massimo, nel complesso per quello che si paga, potrebbe anche passare, il mare merita. Gian Carlo
Stayed 2 nights in Mar 2020

2/10 Terrible

JorgeAlsina

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good Food only. The rest is a disaster .Great beach with a lot of food to eat around and free transportation to habana daily
Stayed 7 nights in Mar 2020

2/10 Terrible

corinne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrivé pas de bagagistes chambre vétuste lieu vétuste nourriture dégoûtante pas d’eau chaude hôtel à éviter absolument Piscine dégoûtante accueil assez acceptable femme de ménage sympathique n’allez surtout pas dans cette hôtel si on peut appeler ça un hôtel cela ressemble surtout à un vieux bâtiment abandonné
Stayed 2 nights in Feb 2020

4/10 Poor

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

2/10 Terrible

Terri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst vacation ever
Our room was filthy when we arrived....and throughout our stay. The women at the reception desk and in the shop...were extremely rude and evasive when we would ask where the all inclusive stuff was...including beach towels, water, safe deposit box, shuttle service to Havana, massage services, etc. Before offering this property through Hotels.com, maybe Hotels. Com should check out the properties they are advertising. The food was absolutely disgusting...and the beer, wine and alcohol was minimal. BESIDE the women in reception and the tobacco store...all other employees were friendly and helpful. I will never return here...and I will never again use Hotels.com
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were helpful and friendly. Location close to the beach. The hotel itself could do with a bit of a makeover and spruce up. But taking into consideration its Cuba and the very reasonable cost it was except able and I would stay again
Stayed 5 nights in Jan 2020

8/10 Good

Hugues

Liked: Cleanliness, room comfort
????????
Chambre correcte , mais douche froide ... Les coktails au bar , pas terrible , pas de vrai jus dedans , les mojitos sans citron vert ni eau gazeuse ... Buffet , moyen moin , pas de choix , pas tres gouteux , les ananas imangeable car pas mur , dommage . Jolie plage , mais rien aux alentours , heuresement la navette gratuite pour se rendre a la havane , 20 km .
Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
C’était horrible! Inacceptable! C’est un endroit où il y a beaucoup de prostitution juvénile! Vous devez vraiment retirer cet hôtel de votre offre!! Les chambres étaient très très sales! J’ai payé pour une chambre double et j’ai dû dormir dans un lit taille d’enfant : plus petit qu’un lit simple... Les ascenseurs ne fonctionnaient pas et ce, depuis le 30 novembre . Imaginez devoir transporter des valises au 3-4-5e étage sans aucune aide! Les choix au buffet étaient limités aux saucisses de hot-dog et au tilapia, la piscine verte émeraude pleine contaminée, un jour sans glace le lendemain sans bière, aucune possibilité d’avoir du vin rouge ou un simple mojito... Je suis allé à Cuba plus de 25 fois en 1,2,3,4 étoiles et je n’ai jamais vu quelque chose d’aussi pathétique! Que dois-je faire pour être remboursée?
Stayed 6 nights in Dec 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
: proximité avec la mer - : état général de l’hôtel, bouffe et cocktails
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time! I would highly recommend the property as a good budget all inclusive property outside of Havana.
Stayed 1 night in Dec 2019

4/10 Poor

Francisco Javier

Disliked: Cleanliness, staff & service, property conditions & facilities
No fue buena, asensores bloqueados, nunca limpiaron
Stayed 2 nights in Dec 2019

2/10 Terrible

Daylin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fraude y robo por parte del personal.
¡Horrible! suelo venir cada año, pero el servicio ha empeorado por lo que no volveremos. Esto es un todo no incluido de susto, para beber un vaso de agua debes esperar más de dos horas, porque han anulado las barras del lobby y la piscina. No me han permitido cenar porque eran las 9 de la noche. Hemos reservado y pagado con antelación y cuando intentamos hacer el checkin, después de más de 6 horas esperando, a las 6.30pm, la recepcionista se niega a entregarnos las llaves de la habitación, nos ha restada de forma agresiva y maleducada, ha llamado a un agente de seguridad para echarnos del hotel y nos ha amenazado que si no pagábamos de nuevo la habitación no podríamos acceder. Es una vergüenza y es inadmisible que Expedia permita este fraude.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Stayed 5 nights in Nov 2019

2/10 Terrible

gottfried

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicht zu empfehlen
Dreckiger Strand, Zimmer nicht sauber, Safe war versperrt, Lift hielt nicht im 5.Stock, wo unsere Zimmer lagen. Dann steckte ich noch eine halbe Stunde im Lift! Der Pool ist eine Katastrophe, nur laute Animateursaktionen , wir haben nach 2 Stunden schon wieder ausgeheckt, fuhren in die Stadt, haben dann im Hotel Sevilla gebucht.
Stayed 3 nights in Nov 2019

8/10 Good

Silvia

Liked: Staff & service, room comfort
Elevador roto
Todo muy bien solo que tuvieron el elevador roto y esto me dificultó la estancia pues tengo problemas en la rodilla.
Stayed 2 nights in Nov 2019

2/10 Terrible

luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
El Hotel no esta presentable,las personas mal educada
Stayed 4 nights in Oct 2019

4/10 Poor

ZOLTAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Lo mejor es la franja de playa, las habitaciones cuando llueve le entra el agua, los elevadores son 2 y uno estaba fuera de servício y el otro se paraba seguido y había que usar las escaleras, el bufet con poca variedad y el servicio muy deficiente a excepción de 1 mesero y de 1 bartender y muy amables las de front desk y los de seguridad de la puerta principal.
Stayed 6 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Extrêmement déçu
Les 6 chambres réservées étaient sales et sentaient la cigarettes . Les draps de lits très sales ainsi que les serviettes . Tous est à refaire au 4e étage. C'est bien dommage car l'hôtel est très bien placé. Accès facile à la plage. Cette hôtel n'est pas "Adult only" de plus il y avait des chats alors que les animaux ne sont pas acceptés.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Stayed 5 nights in Sep 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Everything is not what it seems.. beauty on the outside but terrible inside. It rained this weekend and halls had leaks. Food was the worst! And the 24/7 bar only has rum and coke, and beer.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019

4/10 Poor

Jorge

Disliked: Staff & service, property conditions & facilities, room comfort
Perverso el servico de este hotel, irrespetuoso
La atención inicial fue perversa, señoras de un caracter terrible, nada amigables ni colabordoras. Daban escasa información. HUbo que esperar dos horas afuera a pesar de tener reservacion por que las habitaciones estaban en mantenimiento y eran las 4 de la tarde. Un servicion pésimo.
Stayed 1 night in Sep 2019