6/10 Okay
Constantia
7 January 2025
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I really wish I could write that everything's excellent at this property. The people working there are nice and helpful and so is the owner. However, the first night, the key to my room didn't work, there was a problem with the lock (the room is in a different building than the reception and there is no way to contact themremotelyif you don'thave a Cuban sim card.. The second day, the shower didn't work, there was no water and from the third day onwards, there was only boiling hot water.Two out of the three rooms we rented had a strong smell of mildew and on the forth day, after I returned to my room, I found the bathroom door dangling from the hinges. They fixed it after I let them know. The tablecloths in the restaurant are never washed and are full of crusty stains. I understand that there is shortage of soap and cleaning products and that Havana is generally in a bad shape but this is a private business and this seems to be more a question of neglect than anything else. The food at the restaurant was good. I hope they decide to wash the tablecloths at some point. However, keep in mind that crusty tablecloths are not just an issue concerning this place, but a general problem in Cuba. Other places where I stayed were far cleaner and in good workin order.
Constantia
Stayed 10 nights in Dec 2024