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Hotel Saratoga

4.5 star property
Luxury hotel with 2 restaurants and free breakfast

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Photo gallery for Hotel Saratoga

Outdoor pool
Front of property
Front of property - evening/night
Sundeck
City view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Bar
  • Spa
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room (Kids Friendly)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room (Kids Friendly)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Renovated in 2005
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Kids Friendly)

Junior Suite (Kids Friendly) | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Kids Friendly)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Renovated in 2005
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Prado)

Suite (Prado) | Living room | Plasma TV, DVD player

Suite (Prado)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Plasma TV
Renovated in 2005
  • 75 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite (Special-15 min SPA+bottle of rum/wine)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Special-15 min SPA+bottle of rum/wine)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Patio

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, Patio

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Paseo del Prado 603, Esquina Dragones, Havana, 10200

What's nearby

  • Central Park - 4 min walk - 0.4 km
  • Hotel Inglaterra - 6 min walk - 0.5 km
  • Plaza Vieja - 12 min walk - 1.1 km
  • Havana Cathedral - 17 min walk - 1.4 km
  • Hotel Nacional de Cuba - 5 min drive - 3.8 km

Restaurants

  • ‪Grand Cafe el Louvre - ‬1 min walk
  • ‪Anacaona Restaurant - ‬1 min walk
  • ‪Asturianito - ‬1 min walk
  • ‪Restaurant Mirador - ‬1 min walk
  • ‪Paladar L'Atelier - ‬1 min walk

About this property

Hotel Saratoga

Luxury hotel near Plaza Vieja
Near Havana Cathedral, Hotel Saratoga provides a free breakfast buffet, a poolside bar, and a free manager's reception. Be sure to enjoy breakfast, lunch, dinner, and light fare at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool
  • A roundtrip airport shuttle (surcharge), express check-in, and babysitting (surcharge)
  • Concierge services, free newspapers, and a 24-hour front desk
  • Tour/ticket assistance, a gift shop, and a porter/bellhop
Room features
All 96 individually furnished rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • Rainfall showers, separate tubs/showers, and free toiletries
  • Plasma TVs with satellite channels and DVD players
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Free reception (select days)
  • 24-hour room service

Restaurants on site

  • Anacaona
  • Mirador Saratoga

Things to do

  • Fitness center
  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • DVD player
  • Plasma TV
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 9:00 AM to 6:00 PM

Property is also known as

Saratoga Hotel Havana
Saratoga Hotel
Saratoga Havana
Hotel Saratoga Havana
Hotel Saratoga Hotel
Hotel Saratoga Havana
Hotel Saratoga Hotel Havana

Frequently asked questions

Does Hotel Saratoga have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–6:00 PM.

Is Hotel Saratoga pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Saratoga?

This property doesn't offer parking.

What time is check-in at Hotel Saratoga?

Check-in start time: 4 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Saratoga?

Check-out is at noon. Late check-out is available for a fee.

Does Hotel Saratoga provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Saratoga located?

Located in Old Havana, this luxury hotel is within a 15-minute walk of Paseo de Marti and Plaza Vieja. Malecón and Havana Cathedral are also within 1 mi (2 km).

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Hotel Saratoga Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 117 out of 223 reviews
Rating 8 - Good. 69 out of 223 reviews
Rating 6 - Okay. 25 out of 223 reviews
Rating 4 - Poor. 8 out of 223 reviews
Rating 2 - Terrible. 4 out of 223 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I was sexually harassed by a member of staff at this hotel! Do not go here! I was a young woman travelling alone. I paid the extortionate price for a room in this hotel as I thought it would help guarantee some degree of safety. I was very wrong. I called to book a massage only to be sent to a room (very very suspicious). I felt really cut off from the rest of the hotel. The man that was massaging me began to touch me sexually, removing my underwear. He would not stop when I asked again and again. Disgusting and terrible do not send your daughters here do not allow your female family members to book this hotel. For reference this was in 2018. I was staying in a suite.
Stayed 3 nights in Apr 2019

10/10 Excellent

lorena

Stayed 4 nights in Feb 2020

10/10 Excellent

svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in
Very nice helpful staff across the entire hotel services, clean, with a beautiful views
Stayed 3 nights in Mar 2020

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, old school style!
The staff we're wonderful. Helpful and friendly and went out of their way to ensure that our stay was as good as it could be.
View from the pool
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2020

4/10 Poor

Bucketlister59, Boston

Liked: Cleanliness
Nice pool, great breakfast. Bathroom and tub nice and big. Front Door did not have consistent staffing, bar had no mint in a town famous for the mojito, welcome drink was non-alcoholic. 2 room phones didn’t work. WiFi required constant signing in again.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
The woman who met us was not polite. Got the impression we where not high class enough. The guy who showed us our rom where very polite, so thats good. Some of the drinks buy the pool where watered out. There was mould on the floor in the bathroom. I saw a kackeoch (kakelakk) in the elevator. The pool was clean. The bed was comfertabel. Felr safe at the hotel with corona raiding.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good. Staff very good. Maids did great job
Stayed 3 nights in Mar 2020

8/10 Good

Roman

Liked: Cleanliness, staff & service, room comfort
Гавана на 2 дня
Отличный вид и расположение. Хороший завтрак, большой номер, тихо, но отелю требуется капитальный ремонт и обновление номеров.
Stayed 3 nights in Mar 2020

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un bellissimo albergo con storia
Un bellissimo albergo con storia. Il posto è perfetto! Vicino da tutto! Anche se in città tranquillo e con il pool sul tetto eccezionale!
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
A super stay but service is lacking
Great location, super comfortable room, quiet and a well stocked bathroom (and great water pressure and temp).Rooftop pool area was lovely (albeit the pool was excruciatingly cold). Service was indifferent at best (especially an underwhelming check in and check out).
Stayed 3 nights in Feb 2020

8/10 Good

Lukas

Liked: Room comfort
Disliked: Property conditions & facilities
Kunde varit fantastiskt
Skulle kunna vara ett helt fantastiskt hotell om de hade haft förmågan att underhålla hotellet så man slipper mögelangrepp och söndriga badrum. Väldigt trevlig utsikt från vissa rum och en toppentrevlig takterrass.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school charm with a perfect location, great food, clean rooms with views, and friendly service. It’s one of the coolest hotels I’ve ever stayed at.
Stayed 1 night in Mar 2020

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect !
Fantastic hotel with fantastic staff We spent a memorable stay in the saragota hotel and we will for sure recommend it Thanks again for your hospitality!
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean hotel. Beautiful rooptop pool and bar. The wifi did not work for much of the trip.
Stayed 3 nights in Feb 2020

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great stay and location! Very central to all Old Habana. Staff was excellent, friendly and accommodating. Breakfast buffet was also very good. French press coffee was exemplary. Would recommend and would stay again!
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the friendly and helpful staff, the smaller size of the hotel, an understated elegance and maturity of the building and its decor, and the location was perfect in that it was out of the fray, with fabulous views. The pool on the roof, an oasis.
Stayed 5 nights in Feb 2020

10/10 Excellent

Sophie, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place and would stay here again. Highly recommend it.
Stayed 3 nights in Feb 2020

8/10 Good

Sarime

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
De manière générale, très bien, toutefois, un désagrément est à signaler. Au check out, j’ai expressément demandé si je pouvais me changer dans l’hôtel en reprenant mes bagages dans l’après-midi. L’hôtesse d’accueil m’a dit qu’il n’y avait pas de problème. À mon retour, j’ai demandé où je pourrais me changer et une autre hôtesse, au demeurant désagréable, m’a dit que ce n’était pas possible, malgré que l’ont m’aie dit le contraire durant le check out du matin. J’ai dû insister et demander un responsable pour trouver un local pour me changer ! C’est une première !
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Disliked: Staff & service
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Eisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyable
Stayed 4 nights in Jan 2020