Aparthotels in Hartlepool

"The staff were outstanding. It could of been a 5 star hotel. The gent on recreation offered to carry bags. Advised on the local area. Asked how we were and about our day. There was even an Easter delivery to the room. Unexpected but very lovely. All the staff went above and beyond here. Thank you for the most pleasant and happy stay at a hotel in a very long time."

"First time visit. Overnight stay. Would definitely go back and recommend to others"

"I did a last minute booking as I was kicked out from the other inn having they over sold their rooms. Since the late booking, it hasn’t gone through the system, there was a trouble in checking in. Luckily, a male college join in later and helped me to sort out the issue and finally I got a room to stay! "

"An excellent hotel in a convenient location close to the city centre. The room was clean and the facilities in the room to a high standard. "

"Great hotel great staff an great spa all over had a great time there an great food "

"Extremely helpful reception staff."

"Hotel was clean, staff very friendly and helpful, Mandy the receptionist was full of local knowledge and even got the little one an Easter egg!! Her dog Sydney was lovely too!. The food was excellent value for Money and great quality too, we will definitely be returning again next year for Easter break, this is a hidden Gem, Customer service in all areas was amazing."

"All good. They do not use face cloths. We had to buy our own. A little strange. "

"The hotel is in a great location, easy walk into the city centre. The rooms are spacious and comfortable. I loved the hydration stations on each floor to refill the water bottle. The staff were all friendly and helpful. "