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Hotel Crown Palais Hamamatsu

3.5 star property
Relax by the indoor pool or unwind with some retail therapy at your doorstep. Then enjoy fine dining options that showcase Japan’s culinary charm.

Choose dates to view prices

Photo gallery for Hotel Crown Palais Hamamatsu

Lobby
Front of property
Bar (on property)
Indoor wedding
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Housekeeping
  • Air conditioning
The current price is AED 269
AED 325 total
includes taxes & fees
21 Feb - 22 Feb

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Standard Single Room, Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Single Room, Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 17 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Non Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Twin Room, Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Double Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Double Room, Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Single Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 17 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Deluxe Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

Deluxe Twin Room Smoking

  • Sleeps 3
  • 2 Double Beds

Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room Non smoking

Down comforters, desk, blackout drapes, iron/ironing board

Single Room Non smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Non Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Single Room Smoking

  • Sleeps 1
  • 1 Double Bed

Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

Down comforters, desk, blackout drapes, iron/ironing board

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Down comforters, desk, blackout drapes, iron/ironing board

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Semi Double Room

Down comforters, desk, blackout drapes, iron/ironing board

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Style Room

Dining | 3 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Japanese Style Room

  • Sleeps 6
  • 6 Twin Futons

View all photos for Suite

Dining | 3 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Down comforters, desk, blackout drapes, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Okura Act City Hotel Hamamatsu

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,001 reviews
The price is AED 400
AED 484 total
includes taxes & fees
26 Feb - 27 Feb
Okura Act City Hotel Hamamatsu

About the neighborhood

Map
110-17 Itayamachi, Chuo-Ku, Hamamatsu, Shizuoka-ken, 430-8511

What's nearby

  • Hamamatsu Museum of Musical Instruments - 6 min walk
  • Act Tower - 6 min walk
  • Hamamatsu Observation Deck - 7 min walk
  • Hamamatsu Castle - 18 min walk
  • Hamamatsu Municipal Art Museum - 19 min walk

Getting around

  • Hamamatsu Station - 5 min walk
  • Mt. Fuji - Shizuoka Airport (FSZ) - 61 min drive

Restaurants

  • ‪フレッシュネスバーガー浜松アクトシティ店 - ‬4 min walk
  • ‪EXCELSIOR CAFFÉ - ‬3 min walk
  • ‪手打ち蕎麦 naru - ‬3 min walk
  • ‪TOURNEZ LA PAGE - ‬3 min walk
  • ‪パスタ&エスプレッソ TOSCA トスカ - ‬5 min walk

About this property

Hotel Crown Palais Hamamatsu

Hotel near Hamamatsu Museum of Musical Instruments
Located close to Act Tower and Hamamatsu Diorama Factory Museum, Hotel Crown Palais Hamamatsu provides shopping on site, a coffee shop/cafe, and a hair salon. For some rest and relaxation, visit the sauna. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and an elevator
  • 2 meeting rooms, luggage storage, and a ballroom
  • Wedding services, a banquet hall, and a 24-hour front desk
Room features
All 192 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • 22-inch TVs with digital channels
  • Refrigerators, heating, and daily housekeeping

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1000 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 7:00 AM–9:30 AM on weekends: JPY 1980 for adults and JPY 1100 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Four Seasons
  • Phoenix
  • Bell facade

Things to do

  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Heating

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 22-inch TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1100 for children
  • Self parking fee: JPY 1000 per night
  • Facilities fee: JPY 1650 per person, per night and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 3:00 PM to 9:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Crown Palais
Crown Palais Hamamatsu
Hotel Crown Palais
Hotel Crown Palais Hamamatsu
Crown Palais Hamamatsu
Hotel Crown Palais Hamamatsu Hotel
Hotel Crown Palais Hamamatsu Hamamatsu
Hotel Crown Palais Hamamatsu Hotel Hamamatsu

Frequently asked questions

Does Hotel Crown Palais Hamamatsu have a pool?

Yes, this property has an indoor pool. Pool access is from 3:00 PM–9:00 PM.

Is Hotel Crown Palais Hamamatsu pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Crown Palais Hamamatsu?

Self parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at Hotel Crown Palais Hamamatsu?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Crown Palais Hamamatsu?

Check-out is at 11 AM.

Where is Hotel Crown Palais Hamamatsu located?

Located in Naka Ward, this hotel is within a 10-minute walk of Hamamatsu Diorama Factory Museum, Hamamatsu Museum of Musical Instruments, and Act Tower. Hamamatsu Science Museum and Hachimangu Shrine are also within 1 mi (2 km). Hamamatsu Station is 5 minutes by foot.

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Hotel Crown Palais Hamamatsu Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 80 out of 263 reviews
Rating 8 - Good. 103 out of 263 reviews
Rating 6 - Okay. 62 out of 263 reviews
Rating 4 - Poor. 14 out of 263 reviews
Rating 2 - Terrible. 4 out of 263 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lazarela

Liked: Cleanliness, staff & service
Great location, nice and friendly staff, clean room.
Stayed 1 night in May 2023

6/10 Okay

Diane

Liked: Cleanliness, staff & service
The hotel was a bit run down as it is older. Location was excellent and it was clean. The buffet breakfast was good but no other dining options. Close to the station and department store so food was available there. The beds were quite comfortable. We would stay there again.
Stayed 2 nights in Oct 2024

6/10 Okay

Ronald

Liked: Cleanliness, staff & service
Small Rooms, but food location
Quite small quite rooms, and a bit dated. Shower was a bit of an adventure. Good location. Good service.
Stayed 2 nights in Nov 2023

8/10 Good

tomohito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アクトシティ浜松を利用した際に、こちらのホテルに宿泊しました。 アクトシティまでは徒歩で5分程度とかなり近かったです。 ホテル自体は昔ながらの1階にカフェや待合スペースがあるような施設で、浜松駅からも近いので便利なところです。 ただ、夜は暴走族や緊急車両の往来が激しく、静かとは言えない場所でした。 落ち着いた雰囲気でビジネス利用としては最適かな。 もう少し静かな環境なら良かったです。 日が悪かっただけかもしれません。
Stayed 1 night in Jan 2025

6/10 Okay

TAKAYUKI

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
スタッフの方の対応は良いが1988年開業ということもあり施設の古さが否めない。 湯船に張ったお湯を流したところユニットバスのトイレ側に逆流してしまい水浸しになってしまった。 フロントの方が隣の部屋の風呂を利用させてくれ臨機応変に対応してくれて解消はしたが、快適に過ごせたわけではない。
Stayed 1 night in Jan 2025

6/10 Okay

hana

朝早くから、洗濯機？なのかガタガタ騒音で目が覚めました。
Stayed 1 night in Nov 2024

4/10 Poor

Yumi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
立地はとても良い。駅に近いし地下道でもつながっているようだし。 でも、夜中に隣室か上の部屋で大人数が宴会（？）をやり始めて目が覚めた。当分の間、相当うるさかった。色々なホテルに泊まるがこういうのは初めて。壁が薄いのか、大部屋に隣接した部屋だったのか。泊まる時にフロントに確認したほうが良いかもしれない。
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jimmy

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Yunnan

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

AKIHIKO

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

NOA

Stayed 1 night in Sep 2024

6/10 Okay

Yoshinori

Stayed 1 night in Sep 2024

6/10 Okay

Masatoshi

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの笑顔挨拶が良かった
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Akiyasu

Liked: Cleanliness, staff & service
宿泊だけであれば特に問題はなくリーズナブル。設備の古さは目立つが、駐車場は近くて便利、有料も定額で出入り自由。JR浜松駅利用なら最寄りでは。近くに飲食店も多く総合点はまずまずの合格。
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また行きます！
駅への利便性も高く、朝食もとても美味しかったです。
Stayed 1 night in Aug 2024

10/10 Excellent

RYUZO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Ryo

Liked: Cleanliness, staff & service
全体的に設備が古いが不潔ではなかった。
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Makiko

Liked: Cleanliness, staff & service
施設は古いが特に困ったことはなかった
Stayed 2 nights in Jun 2024

4/10 Poor

Toshiaki

Stayed 1 night in May 2024