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Livemax Resort Hakone Ashinoko

3.5 star property
Hotel with free parking, near Ōwakudani

Choose dates to view prices

Photo gallery for Livemax Resort Hakone Ashinoko

Exterior
Deluxe Twin Room, Smoking, Hot Tub | Premium bedding, in-room safe, desk, iron/ironing board
Hot springs
Modern Western-Style Room with Open-air Bath, Smoking | Premium bedding, in-room safe, desk, iron/ironing board
Comfort Twin Room, Smoking, Hot Tub (Half Open-air Bath) | Premium bedding, in-room safe, desk, iron/ironing board
Located near Lake Ashi and Hakone Kowakien Yunessun, Livemax Resort Hakone Ashinoko offers a serene retreat. Unwind in the indoor mineral hot spring (onsen), relax on the scenic terrace, or explore the garden. With free WiFi, an arcade/game room, and helpful staff at your fingertips.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
The current price is AED 486
AED 535 total
includes taxes & fees
17 Mar - 18 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Modern Western Deluxe Room with Open-air Bath, Smoking

Modern Western Deluxe Room with Open-air Bath, Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Modern Western Deluxe Room with Open-air Bath, Smoking

Highlights

Private hot tub
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Spring water bathtub
Separate bathtub and shower
  • 33.1 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Modern Western-Style Room with Open-air Bath, Smoking

Modern Western-Style Room with Open-air Bath, Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Modern Western-Style Room with Open-air Bath, Smoking

Highlights

Private hot tub
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Spring water bathtub
Separate bathtub and shower
  • 23 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese Style Superior Room with Open-air Bath, Non Smoking

Japanese Style Superior Room with Open-air Bath, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Japanese Style Superior Room with Open-air Bath, Non Smoking

Highlights

Private hot tub
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Spring water bathtub
Separate bathtub and shower
  • 27 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Modern Western Suite Japanese Western Room with Open-air Bath, Smoking

Modern Western Suite Japanese Western Room with Open-air Bath, Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Modern Western Suite Japanese Western Room with Open-air Bath, Smoking

Highlights

Private hot tub
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
2 bedrooms
Spring water bathtub
  • 40 sq m
  • Sleeps 4
  • 4 Large Twin Beds and 2 Twin Futons

View all photos for Modern Western Suite Japanese Western Room with Open-air Bath, Non Smoking

Modern Western Suite Japanese Western Room with Open-air Bath, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Modern Western Suite Japanese Western Room with Open-air Bath, Non Smoking

Highlights

Private hot tub
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
2 bedrooms
Spring water bathtub
  • 40 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Deluxe Twin Room, Smoking, Hot Tub

Deluxe Twin Room, Smoking, Hot Tub | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Twin Room, Smoking, Hot Tub

Highlights

Private hot tub
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Spring water bathtub
Separate bathtub and shower
  • 35 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Modern Western Style Superior Room with Open-air Bath, Non Smoking

Modern Western Style Superior Room with Open-air Bath, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Modern Western Style Superior Room with Open-air Bath, Non Smoking

Highlights

Private hot tub
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Spring water bathtub
Separate bathtub and shower
  • 30 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

Exterior

The Prince Hakone Lake Ashinoko

  • Hot Tub
  • Spa
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, (727)
The price is AED 773
AED 935 total
includes taxes & fees
19 Feb - 20 Feb
The Prince Hakone Lake Ashinoko

About the neighborhood

Map
Motohakone 159-171, Ashigarashimo-gun, Hakone, Kanagawa, 250-0522

What's nearby

  • Ōwakudani - 5 min drive
  • Lake Ashi - 8 min drive
  • Hakone Shrine - 8 min drive
  • Hakone Kowakien Yunessun - 10 min drive
  • Hakone Open Air Museum - 11 min drive

Getting around

  • Kowakidani Station - 9 min drive
  • Hakone Miyanoshita Station - 11 min drive
  • Haneda Airport (HND) - 111 min drive

Restaurants

  • ‪大涌谷くろたまご館 - ‬4 min drive
  • ‪箱根ロープウェイ株式会社桃源台駅 - ‬13 min walk
  • ‪涌わくキッチン - ‬5 min drive
  • ‪大涌谷駅食堂 - ‬5 min drive
  • ‪Cafe Tune - ‬7 min drive

About this property

Livemax Resort Hakone Ashinoko

Hotel near Ōwakudani
Located close to Lake Ashi and Hakone Kowakien Yunessun, Livemax Resort Hakone Ashinoko provides an indoor mineral hot spring (onsen), a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a garden and an arcade/game room.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), hot springs on site, and an elevator
  • Karaoke, barbecue grills, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Livemax Resort Hakone Ashinoko include comforts such as private hot tubs and premium bedding, as well as perks like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Spring water tubs, bidets, and free toiletries
  • Wardrobes/closets, refrigerators, and children's slippers

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 1500.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Hosted evening meal available daily for a fee of JPY 3000

Things to do

  • Arcade/game room
  • Hot springs
  • Karaoke
  • Sauna

Family friendly

  • Arcade/game room
  • Refrigerator

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 71

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • MP3 dock

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Children's slippers
  • Desk
  • Iron/ironing board (on request)
  • Private hot tub
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500.00 per person
  • Hosted evening meal: JPY 3000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

LiVEMAX RESORT Ashinoko
LiVEMAX Hakone Ashinoko
LiVEMAX Ashinoko
Livemax Hakone Ashinoko Hakone
Livemax Resort Hakone Ashinoko Hotel
Livemax Resort Hakone Ashinoko Hakone
Livemax Resort Hakone Ashinoko Hotel Hakone

Frequently asked questions

Is Livemax Resort Hakone Ashinoko pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Livemax Resort Hakone Ashinoko?

Self parking is free at this property.

What time is check-in at Livemax Resort Hakone Ashinoko?

Check-in start time: 3 PM; Check-in end time: 10 PM.

What time is check-out at Livemax Resort Hakone Ashinoko?

Check-out is at 11 AM.

Where is Livemax Resort Hakone Ashinoko located?

Located in Motohakone, this hotel is 1.7 mi (2.7 km) from Ōwakudani and within 6 mi (10 km) of Hakone Gora Park and Hakone Kowakien Yunessun. Lake Ashi and Hakone Shrine are also within 6 mi (10 km).

Livemax Resort Hakone Ashinoko Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 32 out of 109 reviews
Rating 8 - Good. 33 out of 109 reviews
Rating 6 - Okay. 28 out of 109 reviews
Rating 4 - Poor. 10 out of 109 reviews
Rating 2 - Terrible. 6 out of 109 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Hermanas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit difficult to reach on foot, mostly suited for driving residents. Nice onsen and food.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Johnathan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good rooms with a nice staff just an old building and limited transportation options
Stayed 2 nights in Nov 2024

2/10 Terrible

Nicola

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Black mold everywhere, dirty carpets, and a very unpleasant smell throughout the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Shale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is difficult to find this place but the room I got is very large with bath tub
Stayed 2 nights in Sep 2024

8/10 Good

Andres

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Getting to the hotel was quite hard and options for eating outside of the hotel offering were nonexistent. The room was spacious and offered everything promised but it was located on an area of the hotel that didn't have elevators, the public spaces all had a really strong humid odor. It was an ok experience, but not sure it was worth the price
Stayed 1 night in Sep 2024

4/10 Poor

Jeff

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost scary.
This place seems on the cusp of closure. Almost as though it’s been forgotten. Crusty. Mold. Water soaked floors a wallpaper everywhere. The carpets in the entire hotel were stained and dirty. First room we were offered was so dirty I had to request a new one. Second room was on the 3rd floor (no elevator) and my dad is 73. Staff was kind but obviously stretched way too thin (front desk employees double as waiters/buffet attendants). It’s not close to anything so you’re at the mercy of the breakfast and dinner served on site. Personal onsen in room was DIRTY to the MAX, so was the comforter. Honestly would have left this hotel if I wasn’t so tired. But do consider that the entire area seems just as run down as this hotel. But the ropeway and pirate ship were nice.
The patio as you enter hotel. Exposed nails everywhere!
An example of how water logged everything was. Floor was dangerously waterlogged.
Entry to the public onsen. Eeesh.
Stayed 3 nights in May 2024

10/10 Excellent

PhuongDuyen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a such a good place to have a quiet and relax vacation. I could only to stay one night, and wish I could stay longer. Highly recommend to book a room with private bath and all meals included.
Stayed 1 night in May 2024

4/10 Poor

nicola

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet in the halls was dirty and stained. In the room there was dust over a lot of stuff.
Stayed 2 nights in May 2024

6/10 Okay

Soryn

Traveled with partner
Liked: Amenities
Not much around the property (food/dining), a bit difficult to get too.
Stayed 1 night in May 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing for the price, the staff were friendly and the private onsen was great!
Stayed 1 night in Apr 2024

8/10 Good

Beltran, San Francisco

Liked: Cleanliness
Stayed 2 nights in Apr 2024

8/10 Good

Maria Foteini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

4/10 Poor

Charles

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty spiders in the room in room Onsen not very hot and the recirculating pump to keep the water hot was not working steep dangerous stairs. No elevator to the third floor and had to carry heavy bags up t the third floor. For an international hotel many of the staff didn’t speak English or even attempt to. un advised extra charge for the use of the in room Onsen that we paid a higher room fee for. Only one microwave for everyone in the hotel to use and yes it’s on the first floor for guests staying on the third floor not convenient.
Stayed 3 nights in Apr 2024

4/10 Poor

Saya Marta

Disliked: Cleanliness
Stayed 1 night in Apr 2024

2/10 Terrible

Juliana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again. It was the worst hotel in Japan I’ve ever seen. Don’t even know where to start. Perhaps, that we were accommodated in the room with broken and leaking onsen. On reception we were told “once you take a bath, don’t let out water”. Well, thats interesting. We are curious and tried to do so and onsen was leaking badly. Obviously, because of bath full of water overnight and sewage system not working properly, the smell in the room was SO bad, we all felt sick immediately. To open windows, we needed to ask reception staff to help as they were opening from behind of the bath so you need to step ON the bath and open. Ridiculous 😅 Beside of the smell, the room is super worn. Two spots on the wall were just painted on with white paint. We felt like living in the abandoned room. Moreover, there were spiders. Not just one tiny spider but a bunch of huge creatures coming to visit us one by one and in pairs. My child could not properly sleep all night as was terrified. To be honest, me too. And well. The staff. Not helping, not professional. For all comments they could only say “sorry mam” and smile. Not making a tiny effort to improve the situation. Moreover, the property does not have an elevator. And our room was second floor. I’d expect someone to help with luggage but not in this place. Just watching with wonder how we were taking suitcase to the room. Hope this will give an idea of what this hotel is like. I wish I could read this kind of review before booking. It was m
Stayed 2 nights in Apr 2024

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property. Not too difficult or expensive to access via a bus from the Odawara shinkansen station. The rooms are huge, there are a million places to sit and relax, the hot tubs are amazing and fill pretty quickly, the public bath is spectacularly peaceful and gorgeous and is also pretty big. The dining options were plentiful too.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for private in-room spa
I was very pleased with our room, and in-room hot tub. The room was clean and spacious, and most importantly in 0° weather - warm upon arrival. The front desk was very courteous. You may want to bring your own sodas and/or beverages as their vending machine in the lobby is limited.
Stayed 1 night in Jan 2024

6/10 Okay

Joao

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

6/10 Okay

TAIYO

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Fiona

Traveled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Not easy to get to. Food is terrible. Onsen very small. Facility is dated and not clean.
Stayed 1 night in Nov 2023

6/10 Okay

Nathan

Traveled with group
Disliked: Amenities
Dirty rooms
Stayed 2 nights in Nov 2023

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for its value.
Great hotel for the value. Very friendly staffs. The location would be a draw back if you don’t drive with your car. You can get to the hotel by bus which is highly recommended but the service is not very frequent. Note that taxi or other car share services are basically nonexistent.
Stayed 1 night in Nov 2023

10/10 Excellent

Xochitl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came here with my sister after a week and a half of traveling to different locations and we wanted to relax at this hot spring. The staff was really friendly and helpful. We really enjoyed the private hot spring in our room. This place is far from town and is surrounded by trees so don't expect any stores. It's a really good place to unwind and relax. Very quaint and tranquil.
Stayed 2 nights in Sep 2023

6/10 Okay

Alex

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Was ok to stay over 3 nights, too many stairs to climb and no laundry
Stayed 3 nights in Sep 2023