The property has some great points to it, top-notch facility, beautiful aesthetics, Bazar, delightful and very clean. The staff works incredibly hard, but also is challenged a bit, no bartender during the evening, hard to get dinner times, just some simple things that I think with proper leadership and management could be fixed. Clearly, the weekday staff seem to be more talented than the weekend staff, but they all tried very hard. I would recommend the hotel, but we also went during cherry blossom season, and the price did not match the value.