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Hotel Kasansui

3.0 star property
Hotel with a full-service spa, near Hakone Kowakien Yunessun

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Kasansui

Public bath
In-room safe, free WiFi, bed sheets
Compact Twin Room (No Restaurants nearby, Check-in until 6 PM) | In-room safe, free WiFi, bed sheets
Exterior
Hot springs

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
The price is AED 559
AED 615 total
includes taxes & fees
10 Dec - 11 Dec

Room options

View all photos for Compact Twin Room (No Restaurants nearby, Check-in until 6 PM)

Compact Twin Room (No Restaurants nearby, Check-in until 6 PM) | In-room safe, free WiFi, bed sheets

Compact Twin Room (No Restaurants nearby, Check-in until 6 PM)

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Private bathroom
Toilet with electronic bidet
Daily housekeeping
In-room safe
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room (No Restaurants nearby, Check-in until 6 PM)

Superior Twin Room (No Restaurants nearby, Check-in until 6 PM) | In-room safe, free WiFi, bed sheets

Superior Twin Room (No Restaurants nearby, Check-in until 6 PM)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Shower/tub combination
Private bathroom
Toilet with electronic bidet
Daily housekeeping
In-room safe
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room (No Restaurant nearby, Check-in until 6 PM)

Standard Twin Room (No Restaurant nearby, Check-in until 6 PM) | In-room safe, free WiFi, bed sheets

Standard Twin Room (No Restaurant nearby, Check-in until 6 PM)

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Private bathroom
Toilet with electronic bidet
Daily housekeeping
In-room safe
  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

Hot springs
Shirayu no Yado Yamadaya
Spa
Parking included
Free WiFi
Air conditioning
8.2 out of 10, Very Good, (113)
The price is AED 606
AED 667 total
includes taxes & fees
12 Dec - 13 Dec
Shirayu no Yado Yamadaya

About the neighborhood

Map
1320-72, Hakone, Hakone, Kanagawa, 250-0408

What's nearby

  • Hakone Gora Park - 11 min walk - 1.0 km
  • Ōwakudani - 15 min walk - 1.3 km
  • Hakone Kowakien Yunessun - 19 min walk - 1.7 km
  • Hakone Open Air Museum - 4 min drive - 3.0 km
  • Pola Museum of Art - 4 min drive - 2.9 km

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 18 min walk
  • Haneda Airport (HND) - 104 min drive

Restaurants

  • ‪COFFEE CAMP - ‬18 min walk
  • ‪GORA BREWERY & GRILL - ‬15 min walk
  • ‪ラウンジ花影 - ‬4 min drive
  • ‪リビングルーム - ‬6 min walk
  • ‪NINJA CAFE FUMA - ‬20 min walk

About this property

Hotel Kasansui

Hotel near Hakone Kowakien Yunessun
Close to Hakone Gora Park and Ōwakudani, Hotel Kasansui provides an indoor mineral hot spring (onsen), a restaurant, and more. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Free train station pick-up, a vending machine, and luggage storage
  • Meeting rooms, a front-desk safe, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Kasansui have perks such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Free roundtrip train station shuttle from 3:00 PM - 5:30 PM
  • Train station shuttle on request, at scheduled times

Food and drink

  • 1 restaurant

Things to do

  • Full-service spa

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Turndown service

Business services

  • Meeting rooms

Spa

  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Spa open select days
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • 6 stairs to reach property
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Kaiseki meal

More

  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

HOTEL KASANSUI Hakone
KASANSUI Hakone
KASANSUI
HOTEL KASANSUI Hotel
HOTEL KASANSUI Hakone
HOTEL KASANSUI Hotel Hakone

Frequently asked questions

Is Hotel Kasansui pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Kasansui?

Self parking is free at this property.

What time is check-in at Hotel Kasansui?

Check-in start time: 3 PM; Check-in end time: 6 PM. After-hours check-in is not available.

What time is check-out at Hotel Kasansui?

Check-out is at 10 AM.

Where is Hotel Kasansui located?

Located in Gora, this spa hotel is within a 15-minute walk of Hakone Museum of Art, Hakone Gora Park, and Ōwakudani. Hakone Kowakien Yunessun is 1 mi (1.6 km) away. Hakone Gora Station is 18 minutes by foot.

Hotel Kasansui Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 33 out of 78 reviews" "
Rating 8 - Good. 28 out of 78 reviews" "
Rating 6 - Okay. 11 out of 78 reviews" "
Rating 4 - Poor. 5 out of 78 reviews" "
Rating 2 - Terrible. 1 out of 78 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very well maintained and the owners were extremely kind. The onsens were great, and a traditional Japanese dinner and breakfast were included in the stay. The two main aspects I didn’t love about the stay were the beds and transportation to and from the hotel. Maybe I missed it or it wasn’t super clear in the description, but our twin beds were more like thin mattress pads and were super uncomfortable. I don’t think every room is like this, so verify with the pictures and descriptions. For the transportation to and from the main train station, there’s a poorly timed bus that doesn’t adhere to the bus schedule at all (granted, they delays are probably caused by tourists not knowing how Japan buses work). If you plan to stay in this area in general, expect another 1.5 hours of travel from the train station due to waiting for the bus and taking the bus.
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice property. Multiple bus lines pick you up directly out front. Fast walk to the ropeway and that takes you to owakudani and lake ashii. We did not try onsen
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay
Stayed 1 night in May 2024

10/10 Excellent

petros

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As others mentioned the property is a bit dated but otherwise an excellent place to stay around Hakone and is very conveniently located from the cable car and the train stop. Food and Onsen were great and the place gives an idea of Japanese traditional hospitality. You can easily ship your luggage from the hakone station and don’t have to carry them around. If you have any dietary restrictions make sure you tell them in advance because their food offerings are predetermined. I would stay again
Stayed 1 night in Mar 2024

8/10 Good

Gregory

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly nice. Drove us to the station so that we wouldnt have to get a cab or walk to the cable car. Good eating experience. Youll certainly try some new things.
Stayed 1 night in Jul 2023

8/10 Good

jonah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This seems cute towards groups. It’s a 10 minute walk to the nearest store and three minutes from the bus stop thru parking lot. The shuttle bus stops at 5 PM and Texas are in frequent and difficult to find so if you spend your time in the spa which is sorts of fun baths that is no problem however, if you don’t have a car not recommended
Stayed 1 night in Mar 2023

10/10 Excellent

Cory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is really nice! Although the facility is a bit old, they try to keep it clean.
Stayed 2 nights in Mar 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Had a really fun time here, no complaints at all. The staff was friendly and super welcoming to foreigners. The food was good too.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kaiseki Breakfast and Dinner
Hotel is fantastic. Kaiseki breakfast and dinner were fantastic. Recommend to include the meals as there aren't convenient nearby restaurants that you can easily access. Super close to Yunnesen Onsen for a fun day with the family. Hotel staff were extremely helpful and nice and front desk spoke English. Hotel has onsen downstairs, a little old and small, but is great for the price.
Stayed 2 nights in Oct 2020

10/10 Excellent

Chatree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I really enjoyed all the breakfasts and dinners exquisitely crafted for us throughout our five nights stay at this exceptional hotel nestled in the midst of green mountain and forest with natural fresh air. The staff are very friendly and helpful. Although the bathroom was too small and the hotel location may be a bit remote, the excellent foods made our stay more than worthwhile.
Stayed 5 nights in Dec 2019

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kasansui stay
The staff is very friendly and service is excellent. This is a ryokan-styled hotel. There are two onsens. The Japanese meals are excellent. It is a very quiet actually very small hotel without the business. It is a bit remote though.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet cosy hotel in Gora
This small hotel has lots of character, and friendly hard working staff who are keen to ensure your stay is comfy. It’s close to the Souznan funicular station and there are great views from the first floor lounge area over the town of Gora and to the mountains on the other side of the valley. Delicious Japanese meal served in the evening, choice of Japanese or western style breakfasts. Inside and outside onsens.
Stayed 1 night in Sep 2019

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! They did everything to ensure we had a pleasant stay.
Stayed 2 nights in Mar 2019

10/10 Excellent

yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner was amazing and breakfast was good also. They made me feel VIP. I recommend this hotel to experience full course dinner.
Stayed 1 night in Mar 2019

6/10 Okay

Damien

Traveled with partner
Liked: Staff & service
Hôtel assez isolé, qui mérite un vrai rafraîchissement. Personnel très sympathique et accueillant, onsen agréable. Proximité avec le téléphérique intéressante pour rejoindre le lac, même si ce n’est pas donné.
Stayed 1 night in Aug 2024

10/10 Excellent

saika

Stayed 1 night in Aug 2024

8/10 Good

ケンイチ

Traveled with family
静かでとても良かったです。
Stayed 1 night in Aug 2024

10/10 Excellent

けんいち

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方々の対応が良かったです。 お風呂もゆっくり入ることが出来ました。
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Not rekommended
Very Old fashion, very run down, not refurbished for very very long time). Pictures do not show how it looks in the reality. The only good thing was the clean sheets . The onsen was not worth a visit. (Dark and did not feel Fresh) Summary in total; not at all value for money!!! We have traveled a lot around Japan, and this Hotel was really disappointing us. Made the total experiences of Hakone not great.
Stayed 2 nights in Jul 2024

4/10 Poor

Wailok

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
1. Staff are all very nice and polite 2. The worst thing is the food. Dinner is not food, not much food and we need to drive to family mart to buy cup noddle 3. Onsen is real but no good view
Stayed 1 night in Jul 2024

10/10 Excellent

mariko

Traveled with group
お風呂／お食事／わき水／スタッフの皆さま、みーんな良かったです🌸
Stayed 1 night in Jul 2024

8/10 Good

Sari

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ystävällinen henkilökunta
Huoneissa näkyi ajan patina, mutta henkilökunnan ystävällisyys korjasi pienet ulkoiset puutteet.
Stayed 2 nights in Jun 2024

6/10 Okay

mifumi

Traveled with family
Disliked: Amenities
私としては、周辺のことは、気にしませんでしたが、同行者が周辺にコンビニもお土産屋さんもないのかとガッカリしていました。
Stayed 1 night in Jun 2024

4/10 Poor

リイチロウ

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
上強羅から歩いて来たが入り口がわかりづらい。食事は普通に良かったけど、お品書きが無かった。スタッフに聞いてもよくわからない。アレルゲンの表示もしていない。今どきこんな宿が有るとは思わなかった。
Stayed 1 night in May 2024