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Hakone Yumoto Hotel

3.5 star property
Hakone hotel in Yumoto with free parking

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Hot springs
Japanese Western Room | In-room safe, desk, blackout drapes, free WiFi
Premium Triple Room, Multiple Beds, Mountain View | In-room safe, desk, blackout drapes, free WiFi
Hot springs
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant
The current price is AED 621
AED 683 total
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Japanese Western Room

Japanese Western Room | In-room safe, desk, blackout drapes, free WiFi

Japanese Western Room

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Toilet with electronic bidet
  • Sleeps 5
  • 5 Twin Futons OR 2 Twin Beds

View all photos for Japanese Style Room, 10 Tatami-mats, Non Smoking

In-room safe, desk, blackout drapes, free WiFi

Japanese Style Room, 10 Tatami-mats, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Toilet with electronic bidet
  • Sleeps 5
  • 5 Twin Futons

View all photos for Premium Triple Room, Multiple Beds, Mountain View

Premium Triple Room, Multiple Beds, Mountain View | In-room safe, desk, blackout drapes, free WiFi

Premium Triple Room, Multiple Beds, Mountain View

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Toilet with electronic bidet
  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Japanese Style Family Room, Non-Smoking

Japanese Style Family Room, Non-Smoking | In-room safe, desk, blackout drapes, free WiFi

Japanese Style Family Room, Non-Smoking

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Toilet with electronic bidet
  • 25.23 sq m
  • Mountain view
  • Sleeps 8
  • 8 Twin Futons

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The price is AED 559
AED 615 total
includes taxes & fees
24 Feb - 25 Feb
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About the neighborhood

Map
97 Yumotochaya, Hakone, Kanagawa-ken, 250-0312

What's nearby

  • Tenzan Onsen - 11 min walk
  • Hakone Open Air Museum - 14 min drive
  • Hakone Gora Park - 14 min drive
  • Hakone Kowakien Yunessun - 14 min drive
  • Lake Ashi - 18 min drive

Getting around

  • Kowakidani Station - 12 min drive
  • Hakone Yumoto Station - 17 min walk
  • Haneda Airport (HND) - 85 min drive

Restaurants

  • ‪はつ花そば 新館 - ‬11 min walk
  • ‪日清亭本店 - ‬14 min walk
  • ‪画廊喫茶 ユトリロ - ‬15 min walk
  • ‪箱根暁庵箱根店 - ‬9 min walk
  • ‪ステーキハウス吉池 - ‬11 min walk

About this property

Hakone Yumoto Hotel

Hotel near Hakone Kowakien Yunessun
Consider a stay at Hakone Yumoto Hotel and take advantage of a terrace, conference space, and a restaurant. For some rest and relaxation, visit the 2 hot springs. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), hot springs on site, and an elevator
  • Luggage storage, a vending machine, and smoke-free premises
  • Guest reviews give good marks for the overall condition
Room features
All guestrooms at Hakone Yumoto Hotel boast perks such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • Refrigerators, electric kettles, and heating

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: JPY 2200 for adults and JPY 1100 for children
  • 1 restaurant
  • Hosted evening meal available daily for a fee of JPY 6600

Things to do

  • Hot springs

Family friendly

  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Business services

  • Conference space

Outdoors

  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 3:00 PM - midnight

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Deep soaking bathtub
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.
This property has separate male and female outdoor hot springs, which operate during limited hours. The female hot springs are open daily from 5-10 AM and 3 PM to 1 AM. The male hot springs are open on Saturday from 3 PM to 1 AM, and Sunday from 5-10 AM.
Futons in the Traditional Room types are not prepared/set up. Guests may make up the futons with the sheets and pillows provided.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 1100 for children
  • Hosted evening meal: JPY 6600

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: WiFi is available only in the lobby on the 5th floor.

We should mention

Hot springs access available from 3:00 PM to midnight
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hakone Yumoto Hotel
Yumoto Hotel
Hakone Yumoto
Yumoto
Hakone Yumoto Hotel Hotel
Hakone Yumoto Hotel Hakone
Hakone Yumoto Hotel Hotel Hakone

Frequently asked questions

Is Hakone Yumoto Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hakone Yumoto Hotel?

Self parking is free at this property.

What time is check-in at Hakone Yumoto Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Hakone Yumoto Hotel?

Check-out is at 10 AM.

Where is Hakone Yumoto Hotel located?

Located in Yumoto, this hotel is within a 10-minute walk of Tamadare Falls and Gyokuren Shrine. Tenzan Onsen and Sounji Temple are also within 15 minutes. Hakone Yumoto Station is 17 minutes by foot.

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Hakone Yumoto Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 53 out of 165 reviews
Rating 8 - Good. 70 out of 165 reviews
Rating 6 - Okay. 27 out of 165 reviews
Rating 4 - Poor. 13 out of 165 reviews
Rating 2 - Terrible. 2 out of 165 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

stephen

Liked: Cleanliness, staff & service, amenities
The hotel is old and in disrepair but everything works. The food is just adequate but the open bar with beer, sake, wine, shochu helps. The onsen was fine with one large rotemburo outside and three large baths of varying temperatures inside. The service was great though, the staff always greeted you with smiles and were very helpful. It’s a 23 minute walk uphill from the train station or an 800 yen ride by taxi.
Stayed 1 night in Jan 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in Feb 2024

8/10 Good

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Showe. Bathroom challenging for taller peopel
Stayed 3 nights in Oct 2024

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service. Need to improve on breakfast - it was cold, should provide better scrambled eggs and ham - again, cold. The room was great in size and felt very comfortable.
Stayed 3 nights in May 2024

6/10 Okay

Daniel

Liked: Staff & service
This traditional hotel is showing its age, the staff are very helpful and friendly. The area is a ~20 min from the station and 10 from the nearest convi. It is located top of a hill so expect a climb when you walk back with groceries.
Stayed 2 nights in Jun 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, far location
The people were amazing, the service was amazing….the only issue is that the location is very far from the station. Google maps says you can walk but it’s straight up a mountain and buses only run 1-2 per hour. Uber and Go-taxi don’t work
Stayed 1 night in Aug 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Outdoor onsen open during 1 day of our weekend. Indoor onsen open all days. Beautiful and walkable to downtown Hokane. They have table tennis as well.
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The baths are fantastic. The room was beautiful. I wish the outdoor pool had been open. The maid did not clean my room even though I left a sign on the door to clean it. Aftert I reported it to the front desk, someone came in and folded the edge of the toilet paper but he or she did not clean the bathroom.
Stayed 2 nights in Apr 2024

4/10 Poor

Hana

Disliked: Cleanliness, amenities, property conditions & facilities
Although the nightly rate I paid was not exorbitant, it was still relatively high. Unfortunately, the buffet meals included with the room were extremely unpleasant. The dishes were overly salty, and the raw shrimp tasted stale, rendering it inedible. The excessive saltiness made all the food nearly unbearable, with only the fresh tomatoes proving to be somewhat palatable. Consuming fresh tomatoes as the sole acceptable option for two consecutive days was not what I expected after paying for a Ryokan experience. Furthermore, I observed mold in the room, and the onsen bathtub emitted a musty odor from the ceiling, greatly disappointing me.
Stayed 2 nights in Jul 2024

6/10 Okay

Edgar

Liked: Staff & service
Disliked: Property conditions & facilities
I imagine that this hot springs resort in its early years was incredible. It has the typical Japanese ambiance but things are very worn and some floors seemed even abandoned. Yet, the staff was great and very helpful. I feel I paid twice or more for the value I received in exchange.
Stayed 1 night in Oct 2023

4/10 Poor

Seung Min

Disliked: Property conditions & facilities
The hotel is located in the mountain top at the middle of the highway. The building was old and not very well managed. Most importantly, the outside onsen is closed so that I could not do a hot spring bath outside of the building, which was a bumber because I wouldn't have booked if I knew I cannot do a hot spring bath outside. It's dangerous to walk the highway afte the sunset (i.e. can get hit by a random car) so I had to take a taxi from Hakone Yumoto Station to the hotel. Staffs were friendly, but the property appears very old.
Stayed 3 nights in Jan 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a 2 night stay at this hotel. First, this hotel is on a hill, which is not obvious when booking. Taking a cab or the bus is helpful. We arrived to find that the bathroom had a dead bug and grime. We went to the front desk to request a cleaning, and were told this was going to be done. We came back after dinner to find it was not done. Nor was there any cleaning done the day after. We also asked if we could change rooms, but were told first that the hotel is fully booked, and the next day that "someone in charge" will be there in the afternoon to see about a room change. We never heard back. We asked hotels.com if we could get a refund and book a different hotel for the second night, but hotels.com could not get a hold of the hotel by phone. We looked back and noticed that for the room we booked, only one picture of the bathroom was available, and it was of the tub. The premium rooms were renovated, and the new bathroom does feature prominently, which is a misrepresentation because it made us think all rooms were renovated. The rest of the room was quite dated as well including very old mini fridge and safe. The breakfast is quite good. However, they do charge JPY 6600 for the buffet dinner, and we did not have it as we thought there were many cheaper options in town.
Bathroom with bug and some grime.
Water stains on the shower floor
Toilet is enclosed; however the wallpaper is dated and there is very little room to move.
Appliances quite dated including mini fridge (right) and in room safe (centre down)
Stayed 2 nights in Mar 2024

6/10 Okay

RIE

Disliked: Property conditions & facilities
牛なべ右近に行きたかったので近くて良かった。川の音が聞こえるのが癒された。 温泉のお湯がとても良かった。 施設は古いので期待はできない。
Stayed 1 night in Nov 2024

10/10 Excellent

Cledson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Masashi

Stayed 1 night in Oct 2024

4/10 Poor

TAKEHIKO

Stayed 1 night in Oct 2024

4/10 Poor

hiroyuki

Disliked: Cleanliness, amenities, property conditions & facilities
布団は自分でひくわ、マットレスシミだらけ、バイキングメニュー少なく、補充されない
Stayed 1 night in Aug 2024

6/10 Okay

しげき

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
コスパ重視の方にはお勧め。 理由 風呂は広い。アルコール含めドリンクバー・カラオケ・卓球追加料金無し。子供用のゲームや入浴セット充実。 品質重視の方にはお勧めしない。 理由 設備古い。朝ビュッフェのパン追加無し。露天風呂当日閉鎖。壁薄い。
Stayed 1 night in Aug 2024

6/10 Okay

?

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Tadao

Stayed 2 nights in Jul 2024

8/10 Good

Emina

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
カラオケ、卓球なで遊具は充実してました。
Stayed 1 night in Jun 2024

8/10 Good

Haruo

Liked: Cleanliness
施設の管理がいまいちと思います。窓の外の手すりがさびで汚いこと。サービスやふろはすごくよかった。
Stayed 1 night in May 2024

10/10 Excellent

beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour à Hakone
Hôtel au final un peu éloigné de la gare mais très agréable. Personnel accueillant et aux petits soins. Boissons à volonté et petits encas en fin d'après-midi. Nous avions pris un chambre familiale pour 8 futons. Nous étions 4 donc très à l'aise. 2 pièces ce qui a permis de dormir par 2 dans chaque pièce. Pour 8 ce serait un peu à l'étroit. Nous avons profité de l'osen avec un bain extérieur et 2 intérieur côté femmes. Le restaurant propose des repas sous forme de buffet très variés et de qualité. Nous y avons passé juste une nuit mais pas de regret.
Stayed 1 night in May 2024

8/10 Good

kazuyoshi

Stayed 1 night in Apr 2024

8/10 Good

SHUICHI

Liked: Amenities
良かった
Stayed 1 night in Mar 2024