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DoubleTree by Hilton Guangzhou Science City-Free Shuttle Bus Service During Canton Fair Period

4.5 star property
Luxury hotel with 2 restaurants connected to the convention center in Guangzhou

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Guangzhou Science City-Free Shuttle Bus Service During Canton Fair Period

Outdoor pool, sun loungers
View from room
Interior
Exterior
Corner Suite with Lounge Access | Bathroom | Separate tub and shower, rainfall showerhead, free toiletries

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Gym
  • Room service
  • Housekeeping
The current price is AED 173
AED 202 total
includes taxes & fees
7 May - 8 May

Room options

Available filters for rooms
Showing 33 of 33 rooms

View all photos for Deluxe King Room with Lake View

Deluxe King Room with Lake View | Premium bedding, minibar, in-room safe, iron/ironing board

Deluxe King Room with Lake View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Rainfall showerhead
Bathrobes
  • Lake view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Twin Room with Garden View

Premium bedding, minibar, in-room safe, iron/ironing board

Guest Twin Room with Garden View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Rainfall showerhead
Bathrobes
Separate bathtub and shower
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite with Panoramic Balcony

Executive Suite with Panoramic Balcony | Premium bedding, minibar, in-room safe, iron/ironing board

Executive Suite with Panoramic Balcony

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
  • Lake view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite with Lounge Access

Junior Suite with Lounge Access | Premium bedding, minibar, in-room safe, iron/ironing board

Junior Suite with Lounge Access

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
  • Lake view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room with Lounge Access

Premium bedding, minibar, in-room safe, iron/ironing board

Executive Twin Room with Lounge Access

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Premium bedding
Rainfall showerhead
  • Lake view
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive King Room with Lounge Access

Executive King Room with Lounge Access | Premium bedding, minibar, in-room safe, iron/ironing board

Executive King Room with Lounge Access

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Premium bedding
Rainfall showerhead
  • Lake view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room with Lake View

Deluxe Twin Room with Lake View | Premium bedding, minibar, in-room safe, iron/ironing board

Deluxe Twin Room with Lake View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Rainfall showerhead
Bathrobes
  • Lake view
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Guest king Room with Garden View

Premium bedding, minibar, in-room safe, iron/ironing board

Guest king Room with Garden View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Rainfall showerhead
Bathrobes
Separate bathtub and shower
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King, Executive Room

King, Executive Room | Premium bedding, minibar, in-room safe, iron/ironing board

King, Executive Room

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Premium bedding
Rainfall showerhead
Bathrobes
  • Lake view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Suite with Lounge Access

View from room

Corner Suite with Lounge Access

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
  • Lake view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Suite with Lounge Access

View from room

Ambassador Suite with Lounge Access

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Dining table
  • Lake view
  • 110 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area | 42-inch LCD TV with satellite channels, TV

Presidential Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
  • Lake view
  • 206 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, iron/ironing board

Executive Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Premium bedding
Rainfall showerhead
Bathrobes
  • Lake view
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Accessible Room

Premium bedding, minibar, in-room safe, iron/ironing board

Accessible Room

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Rainfall showerhead
Bathrobes
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite With Lounge Access

Premium bedding, minibar, in-room safe, iron/ironing board

Corner Suite With Lounge Access

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room With Garden View

Premium bedding, minibar, in-room safe, iron/ironing board

Executive Twin Room With Garden View

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive King Room with Lake View

Premium bedding, minibar, in-room safe, iron/ironing board

Executive King Room with Lake View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room With Lake View

Premium bedding, minibar, in-room safe, iron/ironing board

Deluxe Twin Room With Lake View

  • Sleeps 2
  • 2 Double Beds

View all photos for King Accessible Room

Living area | 42-inch LCD TV with satellite channels, TV

King Accessible Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Guest King Room With Garden View

Living area | 42-inch LCD TV with satellite channels, TV

Guest King Room With Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Living area | 42-inch LCD TV with satellite channels, TV

Presidential Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Connecting Twin Room

Premium bedding, minibar, in-room safe, iron/ironing board

Connecting Twin Room

  • Sleeps 4
  • 2 Double Beds and 1 Queen Bed

View all photos for Executive King Room With Garden View

Premium bedding, minibar, in-room safe, iron/ironing board

Executive King Room With Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room With Lake View

Living area | 42-inch LCD TV with satellite channels, TV

Deluxe King Room With Lake View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite With Panoramic Balcony

Premium bedding, minibar, in-room safe, iron/ironing board

Executive Suite With Panoramic Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room with Lake view

Premium bedding, minibar, in-room safe, iron/ironing board

Executive Twin Room with Lake view

  • Sleeps 2
  • 2 Double Beds

View all photos for Ambassador Suite With Lounge Access

Premium bedding, minibar, in-room safe, iron/ironing board

Ambassador Suite With Lounge Access

  • Sleeps 2
  • 1 Queen Bed

View all photos for Guest Twin Room With Garden View

Premium bedding, minibar, in-room safe, iron/ironing board

Guest Twin Room With Garden View

  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite With Lounge Access

Dining | 2 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Junior Suite With Lounge Access

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite With Coca-Cola Decoration

Premium bedding, minibar, in-room safe, iron/ironing board

Junior Suite With Coca-Cola Decoration

  • Sleeps 2
  • 1 Queen Bed

View all photos for Connecting King Room

Premium bedding, minibar, in-room safe, iron/ironing board

Connecting King Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Coca-Cola Theme Yilin Garden-View Double Bed Room

Premium bedding, minibar, in-room safe, iron/ironing board

Coca-Cola Theme Yilin Garden-View Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Coca-Cola Theme Yilin Garden-View Twin Room

Premium bedding, minibar, in-room safe, iron/ironing board

Coca-Cola Theme Yilin Garden-View Twin Room

  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Map
18 ShuiXi Road, Huang Pu District, Guangzhou, Guangdong, 510530

What's nearby

  • Baoneng Guangzhou International Sports and Performing Arts Center - 18 min walk - 1.5 km
  • Tianhe Park - 14 min drive - 15.4 km
  • Canton Fair Complex - 17 min drive - 18.5 km
  • Taikoo Hui - 18 min drive - 21.0 km
  • Canton Tower - 21 min drive - 24.8 km

Getting around

  • Convention Center Tram Stop - 12 min walk
  • Guangzhou Railway Station - 22 min drive
  • Baiyun International Airport (CAN) - 47 min drive

Restaurants

  • ‪Brother Pub兄弟餐吧 - ‬3 min drive
  • ‪乡村人家 - ‬3 min drive
  • ‪柏高商务酒店广州萝岗科学城万达广场店-餐厅 - ‬3 min drive
  • ‪第二中学高中部饭堂 - ‬2 min walk
  • ‪华苑酒家 - ‬5 min walk

About this property

DoubleTree by Hilton Guangzhou Science City-Free Shuttle Bus Service During Canton Fair Period

Luxury family-friendly hotel near Tianhe Park
Located close to Grand World Scenic Park and Guangdong Olympic Stadium, DoubleTree by Hilton Guangzhou Science City-Free Shuttle Bus Service During Canton Fair Period provides a grocery/convenience store, a rooftop terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Enjoy the 24-hour gym, as well as activities like basketball. Free WiFi in public areas is available to all guests, along with a garden and a playground.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and express check-in
  • Supervised childcare (surcharge), a front-desk safe, and tour/ticket assistance
Room features
All 314 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with rainfall showers and separate tubs/showers
  • 42-inch LCD TVs with satellite channels
  • Free tea bags/instant coffee, daily housekeeping, and phones

Languages

Chinese (Mandarin), English, Korean

Similar properties

KING 1BEDROOM JUNIOR SUITE | Living area | 50-inch LCD TV with cable channels, TV

Hilton Garden Inn Guangzhou Tianhe - Free Shuttle & Registration Counter Service during Canton Fair

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 127 reviews
The price is AED 195
AED 227 total
includes taxes & fees
5 May - 6 May
Hilton Garden Inn Guangzhou Tianhe - Free Shuttle & Registration Counter Service during Canton Fair

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 181.70 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • China House
  • Elements All Day Dining
  • Lin Lounge

Things to do

  • 24-hour gym
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Outdoor pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21,313 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • On a lake
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 16 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 230.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 181.7 per person
  • Rollaway bed fee: CNY 230.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

DoubleTree Hilton Hotel Science City
DoubleTree Hilton Guangzhou Science City
DoubleTree by Hilton Hotel Guangzhou Science City

Frequently asked questions

Does DoubleTree by Hilton Guangzhou Science City-Free Shuttle Bus Service During Canton Fair Period have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at DoubleTree by Hilton Guangzhou Science City-Free Shuttle Bus Service During Canton Fair Period?

As of 30 April 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Guangzhou Science City-Free Shuttle Bus Service During Canton Fair Period on 5 May 2025 start from $55.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Guangzhou Science City-Free Shuttle Bus Service During Canton Fair Period pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree by Hilton Guangzhou Science City-Free Shuttle Bus Service During Canton Fair Period?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Guangzhou Science City-Free Shuttle Bus Service During Canton Fair Period?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at DoubleTree by Hilton Guangzhou Science City-Free Shuttle Bus Service During Canton Fair Period?

Check-out is at noon.

Where is DoubleTree by Hilton Guangzhou Science City-Free Shuttle Bus Service During Canton Fair Period located?

This family-friendly Guangzhou hotel is located on a lake, 6.1 mi (9.8 km) from Grand World Scenic Park, and within 12 mi (20 km) of Guangdong Olympic Stadium and Tianhe Park. Redtory Art and Design Factory and Canton Fair Complex are also within 12 mi (20 km). Convention Center Tram Stop is 12 minutes by foot and Luogang Station is 17 minutes.

DoubleTree by Hilton Guangzhou Science City-Free Shuttle Bus Service During Canton Fair Period Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 55 out of 105 reviews
Rating 8 - Good. 37 out of 105 reviews
Rating 6 - Okay. 5 out of 105 reviews
Rating 4 - Poor. 4 out of 105 reviews
Rating 2 - Terrible. 4 out of 105 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zimonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay and amazing staff!

We love our stay in this hotel! Staffs were so helpful for non-chinese speaker like us. Cliff from Front Office delivered exceptional service! He was patient, kind and helpful! We will come back and truly, DoubleTree by Hilton at Science Park is highly recommended!
Stayed 3 nights in Dec 2024

2/10 Terrible

Omar

Disliked: Cleanliness, amenities
Hotel far from all facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Omar

Disliked: Staff & service, property conditions & facilities
Nothing special
Stayed 1 night in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay while attending a concert at the near by Guangzhou Sports Arena. Free shuttle bus to venue and 15 minute walk back. Staff nice and friendly and free cookies! Would stay again.
Stayed 1 night in May 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Clean - Canton Fair bus times not so good leave too early from fair !
Stayed 2 nights in Apr 2024
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, fantastic staff

We had a wonderful stay at this hotel. Clean, well maintained and everything one would wish for in a hotel!! Only drawback is that it is quite far (40 minutes) from the city centre. I would definitely come back if I was coming to this area.

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Oct 2023
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in October 2016

We stayed at this hotel in October I don't normally write reviews but I have to admit this hotel was amazing from the staff to the food and the rooms. Would definitely recommend this hotel away from the hustle and bustle but still not to far to venture out Davinder.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

g

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for relax

Clean and quiet hotel,good fitness swimming pool stream ,excellent room ,if you want to relax this hotel is ok.But shuttle bus go to metro if you miss in second you can not go by shuttle bus then you are waiting all time.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but expensive, far from city center

It's good but far from city center. If you don't have a car, you need to walk half miles to the subway/metro. All others are really good, just expensive
Stayed 1 night in Oct 2021
This review was submitted before 2018 and has not been verified.

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic (except for steak)

Impressive hotel. Fantastic room you never want to leave. Everything was five stars except for (1) location - in our case the taxi was an hour ride from Guangzhou South Station and 45 minutes from Chimelong Park, and (2) the steak dinner. We paid 268 and 258 RMB, close to $50 each, which would have been completely fine. However, the steaks were of less quality than Denny's. Thin, flat top grilled low grade stuff. It hurt to pay that much, but we'd had such a long and exhausting day, we didn't have the energy to make it a deal.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel But Very Far Away From Most Places

It was much to far from down town and many other sites which was a long inconveiniant time consuming commute and costly but otherwise was very good,tks Want to mention that my name is Rick Worobec and I was the only one who ended up taking the trip because Michael(Mike) Bower had cancelled his ticket. My trip payment remained on his cc card. The trip was set up by me and I had used my email for communications because Mike does not have an email account,so because of this as well as me being the only who travelled,i request that the account and status be changed to my name for future travel and use of the accumulated points.Thank You
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Naziem

Liked: Cleanliness, room comfort
Disliked: Staff & service

Be careful there are two Double Tree Hiltons

There are two Double Tree Hilton Hotels in Guangzhou, we mistakenly booked the wrong one. The one we wanted as I believe most travellers will is the centrally located hotel. The one we booked unfortunately was located in science park and although the rooms were very nice, the location is totally not suited to travellers. The Double tree both have Hilton as there brand name, when we arrived and realised that we had the wrong double tree, we were told by the front desk, that they were not the same company and that even if we checked out we have to pay as we booked on expedia. We checked out an hour later and was told by the manager that many people make this mistake. We this lost our payment, and had to book and pay for another Hotel. The reason is it takes almost one to two hours in traffic to get anywhere near the city and tourist locations.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel , excellent facilities-a little far

We were attending the Cantonese fair and wanted a hotel a little away from the noise and business of Guangzhou.Hotel was excellent and new with interesting finishes, very comfortable room and fantastic bathroom finishes( Toto toilet/ sanitary ware but no modern electronic bidets) esp for a double tree hotel range. The lake view is refreshing but a little spoilt by blocks of high rise coming up blocking part of the distant mountain views. Staff at front desk,restaurant, housekeeping were all friendly and helpful. But their level of English is much to b desired for an American chain, simple questions can't be answered tho they tried hard..they had Segways for hire ( excellent idea) but only 1 out of 2 available for hire. Had issues getting them repaired Closest shops at Wanda plaza was a hot 20 mins walk. Shuttle bus was provided to the fair made life easier but our excursions and after dinner taxi trips from the middle of city( tian he area) was a little daunting. The lack of spoken Mandarin / Cantonese can make it difficult to get around, order at restaurants. Also rudeness of taxi drivers who snipe at customers with comments ( in Chinese) thinking I didn't understand about how far it was from the get 'city' and other unsavory comments. Traffic jams when closer to city. Took 35 to 55 min (70 to 85 yuan)to get to Tian he( district) where many great local cantonese cuisine are located. A lovely place to chill out- trips into town can be a little taxing!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

少し残念でした

スタッフの対応はとても良かった しかしレビューにもあったように浴室のカビや 部屋の匂いがとても気になりました
Stayed 1 night in Dec 2024

10/10 Excellent

HAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

noppadol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

jae hwa

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

REN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

WOONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
와이파이가 룸에서는 별루였어요. 이것 제외하고는 다 좋았어요
Stayed 7 nights in Jul 2024

10/10 Excellent

LEE

Stayed 6 nights in Jul 2024

6/10 Okay

OHGAP

Stayed 4 nights in Jun 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
由於演唱會選擇的酒店，距離很近，也有班車前往。酒店服務很好，辦入住時見我⼀個人入住幫我換成大床房，Joey非常細心，幫我預訂接駁車！也積極主動詢問入住體驗。客房服務很貼心，前台工作人員還送了小餅乾。酒店旁邊風景也不錯，是個好地方，入住體驗不錯，唯獨一些小問題就是酒店網絡不是很好，斷斷續續的，外賣櫃在酒店外面一點，拿取不是很方便，其他都很不錯😊
Stayed 1 night in Jun 2024

10/10 Excellent

EUNAH

Stayed 5 nights in Apr 2024