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Ascott Guangzhou

4.0 star property
Family-friendly Guangzhou aparthotel in Tianhe with a fitness center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ascott Guangzhou

Exterior
Lobby
Deluxe Apartment, 1 Bedroom | 1 bedroom, in-room safe, desk, blackout drapes
Yoga
Seasonal outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Washer
  • Pool
  • Housekeeping
  • Gym
  • Breakfast available
  • 24/7 front desk
The price is AED 441
AED 468 total
includes taxes & fees
26 Jan - 27 Jan

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Apartment, 3 Bedrooms

1 bedroom, in-room safe, desk, blackout drapes

Executive Apartment, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 150 sq m
  • 1 bedroom
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom | 1 bedroom, in-room safe, desk, blackout drapes

Executive Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 70 sq m
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Apartment, 1 Bedroom

Premier Apartment, 1 Bedroom | 1 bedroom, in-room safe, desk, blackout drapes

Premier Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 74 sq m
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 64 sq m
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 108 sq m
  • Studio
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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Room

Ascott ICC Guangzhou

Kitchen
Washer
Dryer
Free WiFi
9.2 out of 10, Wonderful, (79)
The price is AED 384
AED 407 total
includes taxes & fees
26 Jan - 27 Jan
Ascott ICC Guangzhou

About the neighborhood

Map
No.73 Tianhedong Road, Tianhe District, Guangzhou, Guangdong, 510630

What's nearby

  • Tianhe Stadium - 5 min walk
  • Grandview Mall - 8 min walk
  • Taikoo Hui - 8 min walk
  • Tee Mall - 14 min walk
  • Canton Tower - 4 min drive

Getting around

  • Tianhe Sports Center Station - 7 min walk
  • Guangzhou East Railway Station - 9 min drive
  • Baiyun International Airport (CAN) - 46 min drive

Restaurants

  • ‪Jiang By Chef Fei - ‬1 min walk
  • ‪Wagas - ‬7 min walk
  • ‪The Taikoo Lounge - ‬1 min walk
  • ‪翡翠拉麵小籠包 - ‬4 min walk
  • ‪秋叶港式寿司吧 - ‬8 min walk

About this property

Ascott Guangzhou

Family-friendly Guangzhou aparthotel in Tianhe with a fitness center
This aparthotel features a fitness center, a sauna, and a complimentary children's club. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches like bathrobes and slippers. Limited housekeeping is available.
Ascott Guangzhou offers 207 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Accommodations offer separate sitting areas. LCD televisions are featured in guestrooms. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Guangzhou aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Pool/Spa

  • Seasonal outdoor pool
  • Sauna

Internet

  • Free WiFi

Parking and transportation

  • Offsite parking within 328 ft (CNY 80 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Car not required
  • On site car rental

Family friendly

  • Children stay free (see details)
  • Free children's club
  • Playground

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Toaster

Dining

  • Buffet breakfast available for a fee 6 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: CNY 75 for adults and CNY 37.5 for children

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: CNY 210 per night

Bathrooms

  • Separate bathtub and shower
  • Towels provided
  • Hair dryer
  • Bathrobes
  • Free toiletries
  • Slippers

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • LCD TV
  • DVD player

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting rooms
  • Business center
  • Desk
  • Conference space (344 square feet)

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Doorbell and phone notification
  • Elevator
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • Near a metro station
  • In the business district
  • In the city center
  • In the entertainment district

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 207 rooms
  • 30 floors
  • 1 building
  • Built in 2008
  • Access via exterior corridors

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 12 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 210 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 75 for adults and CNY 37.5 for children
  • Airport shuttle fee: CNY 540 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: CNY 80 per day (328 ft away)
  • Rollaway bed fee: CNY 210 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ascott Guangzhou
Ascott Hotel Guangzhou
Guangzhou Ascott
Ascott Guangzhou Aparthotel
Ascott Guangzhou Hotel
Ascott Guangzhou Hotel Guangzhou
Ascott Guangzhou Guangzhou
Ascott Guangzhou Aparthotel
Ascott Guangzhou Aparthotel Guangzhou

Frequently asked questions

Does Ascott Guangzhou have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from November 12 to April 30.

Is Ascott Guangzhou pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Ascott Guangzhou?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Ascott Guangzhou?

Check-out is at noon.

Does Ascott Guangzhou provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 540 per vehicle applies.

Where is Ascott Guangzhou located?

This family-friendly Guangzhou aparthotel is located in the entertainment district, within a 10-minute walk of Tianhe Stadium, Grandview Mall, and Taikoo Hui. OneLink Walk and Zhongtian Shopping Mall are also within 15 minutes. Tianhe Sports Center Station is 7 minutes by foot and Shipaiqiao Station is 9 minutes.

Ascott Guangzhou Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 107 reviews" "
Rating 8 - Good. 45 out of 107 reviews" "
Rating 6 - Okay. 9 out of 107 reviews" "
Rating 4 - Poor. 3 out of 107 reviews" "
Rating 2 - Terrible. 3 out of 107 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Houston

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We booked 2 rooms and 1 of the room is really smelly. Report to the front and they have the housekeeper spray some Ecolab try to clear out the smell , once they sprayed, it’s clear out but later the day smell come back, did report again and look like no one can handle or willing to exchange another room for us. Also the other room, the dryer didn’t work, a lot of wear and tears. building was old but acceptable.
Stayed 4 nights in Nov 2024

10/10 Excellent

hai bin

Stayed 2 nights in Apr 2024

10/10 Excellent

Chin-Aik

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk and consignteur were great.
Stayed 4 nights in Dec 2023

4/10 Poor

Anthony

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best staff try hard
The room stunk like smoke soon as we walked in. Nothing like the photo on Hotel.com. Warn down and old looking. One advantage not to be totally negative was the location was great. Besides a good shopping centre for all Mahony brands Oh don’t get the breakfast package you better off eating from the street than what they provide
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Room was clean, and breakfast was great and has variety. Reception staff lacked greetings, and room air-conditioning was erratic.
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 3 nights in May 2019

8/10 Good

Desmond

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although e hotel is q old, but it is clean n neat. Service is good.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Stayed 3 nights in Apr 2019

8/10 Good

Po Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to shopping malls. Rooms is almost like a full size apartment
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Location is central. The staff are warm and friendly. Huge shopping mall next to it. Plenty of eating places nearby.
Stayed 4 nights in Nov 2018

2/10 Terrible

Ayries Grace

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible Service
Do not pay extra for third person!!! I booked a room for three, with breakfast, Ascott says that breakfast is only for two. Room was not ready when my mom arrived. To be fair the manager offered a late check out.
Stayed 2 nights in Aug 2018

6/10 Okay

cyn, singapore

Old n tired looking
Conveniently located across taikoo Hui mall, location is pretty ok but the rooms are old and not as good as the average ascott standard.
Stayed 2 nights in Jul 2018

6/10 Okay

Jason, Singapore

Disliked: Staff & service, room comfort
Good location nothing else
Front desk not very helpful. Expect better customer servic from ASCOTT branding. Maybe they are too comfortable sitting down.
Stayed 1 night in Jun 2018

8/10 Good

Selim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel apartment, facing a fancy mall
Nice hotel, spacious and comfortable rooms, makes you feel at home. Surrounded by a fancy mall with supermarket, restaurants.
Stayed 4 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Chi Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

MC, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in convenient location
Good: near MRT station, polite and helpful frontdesk, clean and comfort environment. Bad: Small and old LCD TV with limited channels,

2/10 Terrible

juan pablo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Teresa, New Zealand - Bay of Plenty

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Djeng R. W, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ascott Guangzhou good location
The staff were very helpful and cheerful.What happened to your restaurant?I would like to commend Louis the front desk officer who was very helpful in getting our room togather .Only thing was the waiting in the lobby from 12pm to 2 waiting for the tidy up of room before check in.On the whole the service is very good

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
I stayed with my gf for 7 days in the Ascott in Guangzhou It was amazing, nice, clean and staff where very helpful when needed. Great place to stay and would love to stay for part of my trip hear in the future.

10/10 Excellent

Ana, Portugal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Comfy apartments, Helpful Staff
Overall my stay was very good. The apartments are very comfortable and well decorated. Staff is helpful and nice even though some of them can't speak english fluently. Breakfast had limited variety and could be improved.

10/10 Excellent

madjay, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Overall very good - rooms were modern, clean with fresh decor (although the corridors looked a bit worn out. The only minor issue I had is that while breakfast was meant to be included, only one voucher was issued per night stayed, even though the booking was for two people. This seems a bit mean!