Search Residences in Goodworth Clatford

"Amazing friendly staff and comfortable clean room "

"Great hotel but like most hotels nowadays they want to charge you extra for parking this is not acceptable when your staying at there hotel "

"Very comfy hotel, ideally situated, staff very helpful "

"I appreciated the staff for many reasons. I did have to wait for my room after getting off the cruise ship early and expected that. I worked and took a nap in the lobby. One very kind young man who was working in the dining/kitchen department approached me when I woke up to ask if I was ok. He told me he had been very worried about me but when he asked his manager if he should wake me up, he told him to let me sleep. He just wanted me to know he kept an eye on me to make sure I was ok. How sweet is that?! Later that night I was chilled and my room wasn't warm enough. The front desk staff brought me a folded double duvet and a space heater and I slept soundly and warmly all night. I feel they all went above and beyond. The proximetry to the train station is a bonus. "

"Great staff couldn't more helpful "

"The reception area of the hotel is light and airy and very welcoming. We found our room quite easily and it was both comfortable and quiet. The leisure pool was a bonus although it isn’t very big so swimming lengths wasn’t particularly easy. Dinner was nice but it is quite difficult to get 3 courses for the £32 allowance. We just chose two. Breakfast was no more than ok. The coffee was terrible and hot food was lukewarm at best. However, there was a good choice of cereal and fruit and the freshly made porridge was very nice. "

"Lovely hotel. Cosy room. Friendly staff. Good location."

"Very helpful staff. Check in couldn't be easier with staff on hand to help. A great place for an overnight stop. "

"Bathroom was dusty on arrival, but aside from that can’t fault it. Don’t think I saw a member of staff between Check in and check out so can’t comment on service "