8/10 Good
U.
Traveled with group
2 September 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all, I had a wonderful time. This first, so what comes next is a differentiation of "wonderful". Considering the price of the Robinson Club Fleesensee, I think that there were a few unnecessary draw-backs.
1. On the first morning, I asked for boiling water. They only had lukewarm water, but you cannot get a proper tea out of lukewarm water. After 10 minutes, they came back, apologizing for the day, but tomorrow I would get an electric kettle for my tea. Well, I didn't. And after the experiecen, I decided not to ask again.
2. The fruit salad was already in a rotting state on one day. It was visible, and it was also smellable. I had to tell the staff to take it away.
3. On one day, the room only got cleaned, after I told the reception (I had to go there, as they did not answer my phone call) that nobody had cleaned it.
4. We had marvellous weather. Great. However, this meant that people stayed outside and kept shouting. Sometimes until about 2 am. Try to get some sleep under such conditions. This was not my first stay at a Robinson Club, but it was the first time for me that people were not asked either to be quiet or to come inside, when it got late.
5. The so-called wellfit room for fitness classes has no airing system at all.
6. The "all inclusive" excludes quite some things. Like capuccino or espresso after lunch. Anything outside eating times. And any minor event, too. Almost everything costs extra. Don't call this all-inclusive, it isn't.
U.
Stayed 3 nights in Aug 2019