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"Good"

"Engaging, helpful staff! And exceptionally comfortable beds."

"Really helpful and friendly staff."

"When I arrived the staff were polite and friendly, the room was well presented and clean, unfortunately there was a noticeable smell coming from the shower drain. In the evening when I used the stairs there was a fork and some food that had been spilled, this was still there in the morning. I advised the staff at reception and they sorted it."

"Very comfortable and quiet. A restful two nights."

"Fab location!! Rooms were clean, beds were comfortable. Breakfast was nice and had a good selection. Only downside was paper thin walls, noisy neighbours, but thats not the fault of the hotel. I would stay here again."

"The room was very clean and the bed was comfortable. The staff were extremely friendly. The hotel is very convenient for Bristol airport as you can walk from the hotel into the airport. The food is bistro type pub food, so don't expect haute cuisine. "

"Staff were very friendly. Handy for Cardiff Metropolitan University Sports campus "

"Room 104. Check-in smooth and friendly. Bed very comfortable - maybe some people would find it quite firm.. The pillows were very full. Room was not especially large but was quiet and felt calm. The climate control only had options for 19 degrees or 20 degrees. We found the room a little warm overnight. The floor to ceiling windows let in an impressive amount of light. The window design meant it did not open. This felt a little claustrophobic as the room was a little warm. Very good shower and...

"Once again wonderful stay hotel staff amazing location is great rooms lovely and big and clean pool excellent "

"We really enjoyed our time at the hotel and had a wonderful stay here - we're looking forward to coming back! The rooms were clean, well supplied and spacious, the staff are all incredibly helpful, friendly and kind. I was very impressed at how efficiently the hotel is run. By booking through Expedia we had breakfast included which I highly recommend - good food and sets you up for the day. Thank you so much for having us!"

"Great location"