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"The room and lobby were clean. The staff were very kind, even helping me navigate a medical emergency. Very close to the beach and Gunam-Ro without it being loud "

"Booked for a quick getaway and was not disappointed. "

"Very nice hotel with excellent customer service! The staff was exceptional, friendly and helpful. Only issue was the cost of food and drink in the hotel itself, very expensive!"

"Great stay."

"해운대 바다 접근성 및 전망 매우좋음"

"Very convenient location!!"

"The stay was amazing. The only complaint I have was the room service. Ordered food and only received one order due to the second order continuing to get cancelled with no communication. When talking to the front desk to try to see what was going on, was told the kitchen was closed when the order was placed over an hour before room service stopped for the night. "

"Love their complimentary snacks/drinks from 1700 to 2000. Love the room, clean and comfy. "

"A centrally located hotel in the city of Busan - steps away from the Underground - with a very gracious, efficient staff always ready to provide an excellent experience for their guests. Room was spacious; comfortable beds, roomy storage, desk and seating area. Our room was well appointed with all necessary amenities. Did have a very minor issue with room safe and how to set the code (my lack of Korean!) but once operational instructions were found, it was soon very easy to set and use. Fresh robes, slippers, and fresh towels are available daily, but hotel is very concious of using ‘Green’ methods regarding housekeeping so that’s an added bonus. Loved the mind blowing choices for both the Breakfast Buffet and Lunch Buffet (served daily) with the entire exceptionally gracious ‘La Seine’ staff providing us with a great start to each day. An extra bonus while staying at the LOTTE BUSAN HOTEL was the underground Food Hall - with dozens of cafés, restaurants, dessert options, and shops. Luxury brands offered inside the LOTTE Department Store a couple floors above the Food Hall. We did not use the outdoor heated pool but saw many other guests enjoying it. Our 4 day stay in the LOTTE HOTEL BUSAN after having stayed at the LOTTE HOTEL SEOUL CITY for a full week - was the perfect place to finish off our 12 days in Korea!"