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"Excellent Period property. As an older building we were unsure what to expect but it’s immaculate throughout. Staff were incredibly friendly and we were delighted to be checked in 3 hours prior to the arranged time. Couldn’t be more conveniently located a minute walk from the castle and the Main Street where all the shops, bars and restaurants are. They don’t have onsite parking but there is a very safe pay and display car park 3 minutes walk away which was only £14 for 24 hours. That’s much cheaper than any other city hotel I’ve ever been to. We will be back. We really enjoyed our stay and the city. "

" We booked the Pines for 3 nights and we were both pleasantly surprised, it's a gem. The lodges are set around a tranquil lake and are easily accessible from the M6. The lodge was very clean and very well equipped, comfortable beds, quality bedding and towels and central heating. The staff were really friendly and informative. The bar area is relaxing and inviting, I cannot really comment on the quality of the food at the restaurant as the lodges are geared for self catering with extensive equipment, such as, a dishwasher, washing machine, microwave, toaster, everything you need is provided...so we didn't eat in the restaurant but did notice the menu prices seemed expensive. Obviously been so close to major roads we expected some noise from traffic, but it was minimal and the lodges are double glazed. We really enjoyed our stay😊 I'd definitely recommend giving the Pines a visit."

"Great location and lovely walks right behind it!"

"All members of staff extremely attentive and polite. All public areas of hotel including accommodation very clean and tidy. Ample ‘Car parking’ well lit and tidy. "

"No complaints at all and will be back later in the year"

"Good Venue.Clean Rooms.Check in and departure Excellent Service.Polite staff.Would recommend to friends and families."

"From Check in to Check out the staff were very friendly and knowledgeable, we enjoyed the Tapas style menu and the breakfast was perfect, will certainly use this hotel again maybe even for a Personal trip to use all the facilities "

"Lovely place"

"Lovely hotel with lovely staff. "