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Novotel Gent Centrum

3.0 star property
Ghent hotel in Ghent City Centre with a fitness center and a sauna

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Gent Centrum

Pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
Exterior
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Bar
    Bar
  • Room service
    Room service
  • Pet friendly
    Pet friendly
  • Laundry
    Laundry
The price is AED 336
AED 380 total
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed (up to 2 adults & 2 children)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed with Sofa bed (up to 2 adults & 2 children)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed (up to 2 adults & 2 children)

Junior Suite, 1 Double Bed (up to 2 adults & 2 children) | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 Double Bed (up to 2 adults & 2 children)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed (up to 2 adults)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed (up to 2 adults)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room
B&B HOTEL Gent Centrum
Pet friendly
Free WiFi
Air conditioning
Breakfast available
9.2 out of 10, Wonderful, (651)
The price is AED 331
AED 374 total
includes taxes & fees
15 Dec - 16 Dec
B&B HOTEL Gent Centrum

About the neighborhood

Map
Hoogpoort 52, Ghent, 9000

What's nearby

  • Ghent Town Hall - 2 min walk - 0.2 km
  • Belfry of Ghent - 3 min walk - 0.3 km
  • Ghent Christmas Market - 3 min walk - 0.3 km
  • Gravensteen Castle - 4 min walk - 0.4 km
  • Saint Bavo Cathedral - 4 min walk - 0.4 km

Getting around

  • Ghent-Dampoort Station - 19 min walk
  • Brussels Airport (BRU) - 65 min drive

Restaurants

  • ‪Publika - ‬2 min walk
  • ‪Amadeus 2 - ‬2 min walk
  • ‪Café Den Turk - ‬3 min walk
  • ‪Missy Sippy Blues & Roots Club - ‬3 min walk
  • ‪De Maecht van Ghent - ‬3 min walk

About this property

Novotel Gent Centrum

Hotel located in Ghent City Centre
Take advantage of a terrace, a garden, and an arcade/game room at Novotel Gent Centrum. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike rentals, and an electric car charging station
  • Express check-in, an elevator, and a water dispenser
  • A 24-hour front desk, luggage storage, and multilingual staff
  • Guest reviews say great things about the helpful staff and location
Room features
All 117 rooms include comforts such as air conditioning and separate sitting areas, as well as perks like free WiFi and safes.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • LCD TVs with satellite channels
  • Separate sitting areas, coffee/tea makers, and daily housekeeping

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi, Wired Internet (EUR 9.90 per 24-hour period)

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Offsite parking within 656 ft (EUR 30 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:30 AM on weekends: EUR 24 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Fitness center
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Conference center (1808 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Fee for wired internet in public areas: EUR 9.90 per 24-hour period (rates may vary)
  • Nearby parking fee: EUR 30 per night (656 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Centrum Gent
Gent Centrum
Gent Novotel
Gent Novotel Centrum
Novotel Centrum Gent
Novotel Gent
Novotel Gent Centrum
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Hotel Ghent
Ghent Novotel
Novotel Ghent
Novotel Hotel Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel Ghent

Frequently asked questions

Is Novotel Gent Centrum pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

What time is check-in at Novotel Gent Centrum?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Novotel Gent Centrum?

Check-out is at 11 AM.

Where is Novotel Gent Centrum located?

Located in Ghent City Centre, this hotel is steps from Ghent Town Hall, Ghent Cloth Hall, and Belfry of Ghent. Masons' Guild Hall and St. Nicholas' Church are just steps away. Ghent-Dampoort Station is 19 minutes by foot.

Novotel Gent Centrum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 405 out of 1001 reviews" "
Rating 8 - Good. 462 out of 1001 reviews" "
Rating 6 - Okay. 99 out of 1001 reviews" "
Rating 4 - Poor. 23 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we were wonderful - they responded to an advance email requesting a walk in shower immediately.Room very comfortable & spotless with good bed & then excelled themselves as when I got to train station to leave I realized my phone had slipped out of my pocket in back of cab. On it were my Eurostar tickets & all personal & banking stuff - I called the hotel who immediately called the cab company & alerted the driver who found the phone & brought it back to station - disaster averted - I couldn’t praise them enough nothing to much trouble - outstanding service in great stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Ailene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is near trams and bus stops. Walkable to many tourist attraction and restaurants. Best with family too.
Stayed 5 nights in Oct 2024

8/10 Good

San Yin Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Nice room. Good breakfast choices. Nice bar too.
Stayed 4 nights in Oct 2024

6/10 Okay

Anthony, San Francisco

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The soundproofing is very bad, since the keys are physical and the doors slam shut automatically, the place is very loud. It’s not for light sleepers. And wifi signal is very poor and keeps shutting off. I don’t recommend
Stayed 2 nights in Sep 2024

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thus was our favorite place to stay out of the 6 total hotels on our trip. Excellent service and Ghent is an amazing area. 10/10
Stayed 2 nights in Sep 2024

8/10 Good

Darrell

Liked: Cleanliness, staff & service, room comfort
A nice stay, but a few items to address.
This was a nice hotel in the center of Ghent. Everything in the area was walkable (restaurants, attractions, convenience, etc.). I loved Ghent. My trip was during August so it was the high season for tourists. I would love to come back at a less busy time. The hotel was fine (clean, safe, etc.). The only real issue were the sink and shower drains. It took several minutes for them to drain. When showering you were basically standing in several inches of water. Disgusting! Same for the sink. The faucet couldn't be on for more than 15 second without the sink filling up with water. This place seriously needs to snake its drainage pipes.
Stayed 3 nights in Aug 2024

10/10 Excellent

marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, in center of Gent. As expected.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Eileen

Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff!
Stayed 3 nights in Jul 2024

6/10 Okay

Jared

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Centrally located hotel, great for getting around Ghent. Hotel is a big dated. Bathroom was a bit gross - grout was dirty & moldy, plumbing didn’t drain well and could smell sewer gas. Towels had an odd smell to them. Could’ve just been my room. Fine for a young guy, but I wouldn’t have been super thrilled if I was on holiday with a partner or something. Otherwise, room was spacious. Weird toilet and shower layouts though (in seperate rooms). Location was the best part of the hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mathilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emplacement parfait au centre ; piscine extérieure (non chauffée mais agréable avec barrières de sécurité rénovées) ; petit-déjeuner buffet super complet (mention spéciale au chef du staff petit-déjeuner adorable !). Les chambres sont un peu fatiguées et pourraient bénéficier d'un petit rafraîchissement mais elles restent très confortables et agréables. Le personnel est extrêmement accuueillant et compétent !
Stayed 2 nights in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Ideally located for centre.
Stayed 1 night in Jul 2024

6/10 Okay

Colin

Disliked: Cleanliness, staff & service
Good location and value, but service not so good
This hotel was disappointing in a number of ways. The location is excellent, the value reasonable, and the staff friendly. and they tried to be helpful. But the condition of the room was less good than we expected. There was masking tape around one of the doors where it has recently been painted. Some of the furniture was quite faded, and of poor quality. And our room wasn't cleaned one of the two days we were there. The bed was made, but the towels weren't changed, the floor wasn't hoovered, and the tea/coffee wasn't refilled. It was fine, but I was suprised by these small failings.
Stayed 3 nights in Jun 2024

8/10 Good

Meng, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 2 nights in Jun 2024

10/10 Excellent

Mozher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is in the centre of Ghent. It is 5 minutes walk to Ghent centre and the Historic hart of the city including the f amuse castle of Ghent. I would strongly commanded this hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent! Very helpful!
Stayed 2 nights in Jun 2024

8/10 Good

Lewis

Business traveler
Stayed 1 night in Jun 2024

10/10 Excellent

PRASHANT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, clean rooms and friendly staff. Breakfast is good too...
Stayed 1 night in Apr 2024

2/10 Terrible

Helen

Traveled with group
Disliked: Staff & service
Intruder and unprofessional staff
I stayed 4 nights and on 3rd night I had an intruder enter my room at 8.45am. I immediately reported it to reception (Weil) was extremely unpleasant and dismissive, told me it was housekeeping without checking or why they would come to my room so early, then hung up on me. I called back to ask his name and said I wanted to file a complaint about the situation and against his attitude, he told me he never gets in trouble and to stop disturbing him from doing his job - who knew helping a guest deal with a situation was not in his job duties?? I finally got hold of the duty manager , Rodolfo at 11.30pm (this is how poorly staffed they are), he was nice enough to apologise but made excuses that he was on night shift and had to come in due to staff calling in sick, he had already done another night shift and had a family, sleep and admin he hadn't checked emails blabla (sounds like a Novotel problem not mine) and he would follow up with Weil and housekeeping then next morning and leave me with a report. I insisted Weil needed to apologise (he would be on morning shift when I checked out), Rodolfo agreed. Next morning I check out, it is Weil, he looks at me blankly when I asked for Rodofos report, I gave him my room number so he knew who I was, and he said Rodolfo didn't leave anything for me, so I asked for his apology, he said for what and walked away. Another guest was behind me and he went to serve her instead, ignoring me again. I have never had such shocking service!
Stayed 4 nights in May 2024

8/10 Good

EITEL

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, well located
Stayed 2 nights in Mar 2024

6/10 Okay

Wesley, Eindhoven

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average property but very well located in the center. Walkable distancies to all of the attractions. Parking in the property that makes very convenient specially in this area.
Stayed 1 night in Mar 2024

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and safe
Stayed 1 night in Mar 2024