Search Guest Houses in Genting Highlands

"Booked Ozone on 30th April but upon arrival, we were told that our room were given to other guests! The Indian speaking man told me to get my refund from Hotel.com. Ozone is not recommended at all for booking as its not a reliable hotel to stay in. Hotel.com should not have any dealing with Ozone as its reputation will be ruined by the irresponsible attitude of the Apartment management. This is a bad experience!!!"

"Staff friendly."

"The checking-in process is not well coordinated and the booking was a mess. St Nomad Hospitality said it was cross booked between Traveloka and Expedia. I’m totally unhappy about it. Secondly, the St Nomad person contacted and pestered for deposit and other cost day and night prior checking in. Again, this experience was unnecessary and certainly didn’t expect from Expedia bookings. Upon checking-in we found the kettle was not working, water heater needs to be switched on an hour and half before...

"Could be better. Shower not working properly, too hot, no shower dispenser mount, and mirror with ledge improperly placed causing access block to wash sink. Good thing is there’s a hose outside the front yard to wash off the mud from our mountain bikes. Homestay is conveniently located within walking distance to town area, about 10 mins walk downhill. "

"Property is well maintained by very helpful and friendly owners. "

"This hotel is defunct/ does not exist. The area was closed off due to malaria"

"Water heater is not working throughout my stay and the stay not initiate anything to working on the water heater. Wifi also is not working, even if connected, within a few second the connection is failed "

"Pros: close to bus station., there is a lot happening in the vicinity. Cons: the room had no ventilation (no window to the outside world) excrpt for a fan."

"Not happy with the experience of check in. This is not a hotel, no check in counter, just a random guy in charge of the room. Not a good experience for us. "

"Absolutely regret booking a room here. The block of serviced apartments have units owned by different entities, and the entire building looks seedy. No reception in lobby. Called when we arrived and when no one turned up to take us to our room after 10 minutes, security told us to call again. When I did the man on the phone shouted at me and told us to just wait. Red flag #1. When we got to our room, things went downhill real quickly. I don't mind if the room is dated, but this place looked like...