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"Very good customer service "

"Always love to be back here due toThe Excellent hospitality from Ms. Judith the hotel Manager and Mr. Purnomo from Housekeeping Supervisor, Great locations and good spread of breakfast."

"Best bed I’ve ever slept in "

"Only that you have to pay for the parking for a taxi is very strange"

"Just another Hyat .. perhaps a bit unpersonal, with few areas for small group meetings. The place felt industrial, although very clean and pompous with great service. "

"The breakfast buffet is superb with a wide range of cuisines. I especially like the juice bar as it offers nutritional and freshly made juice, such as ginger and mixed veggies ones. The staff here is very polite and friendly. They always welcome us with a warm smile. Those who work near the pool are also nice. Swimming here is amazing, as you will feel like you are in a forest. For city dwellers like me, I’d suggest staying in this hotel as it’s not as cosmopolitan and busy. The trees give me a sense of comfort and calm my mood. If there were more restaurants nearby, that would be perfect. I’d have to order room service for two nights. "

"Lift access with tab your room floor is a plus "

"The breakfast was excellent. they are very prompt with the cleaniness of the room and the staff are very friendly, always polite and ready to give a helping hand."

"Thakyou very much"