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Best Western Galena Inn & Suites

2.5 star property
Fuel up for a day of exploration at this historic hotel where you can unwind by the lobby fireplace or soak up some sunshine at one of two pools.

Choose dates to view prices

Photo gallery for Best Western Galena Inn & Suites

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi
Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi
Reception
Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi
Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi
Located in the historical district, Best Western Galena Inn & Suites offers a warm welcome with full breakfast and a cozy fireplace in the lobby. Unwind by visiting the spa tub or take advantage of an indoor pool and outdoor pool with sun loungers. With free WiFi, luggage storage, helpful staff have left lasting impressions on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Breakfast included
The current price is AED 265
AED 295 total
includes taxes & fees
19 Feb - 20 Feb

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Fireplace
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Jetted bathtub
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
Hair dryer
Jetted bathtub
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Fireplace
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Jetted bathtub
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Jetted bathtub
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Fireplace
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Jetted bathtub
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible, Jetted Tub

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Jetted bathtub
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Balcony
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Jetted bathtub
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Refrigerator
TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Fireplace
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Jetted bathtub
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Wyndham Garden Galena Hotel & Day Spa

  • Pool
  • Hot Tub
  • Breakfast included
  • Spa
9.4 out of 10, Exceptional, 568 reviews
The price is AED 309
AED 343 total
includes taxes & fees
23 Feb - 24 Feb
Wyndham Garden Galena Hotel & Day Spa

About the neighborhood

Map
9923 West US Route 20, Galena, IL, 61036

What's nearby

  • Grant Home - 8 min walk
  • Grant Park - 14 min walk
  • Belvedere Mansion - 15 min walk
  • Old Market House - 19 min walk
  • Dowling House - 2 min drive

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 30 min drive

Restaurants

  • ‪Casey's General Store - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Culver's - ‬6 min drive
  • ‪Bread & Vine - ‬18 min walk
  • ‪Galena Roasters - ‬2 min drive

About this property

Best Western Galena Inn & Suites

Hotel in the historical district
Free full breakfast, a fireplace in the lobby, and a 24-hour gym are just a few of the amenities provided at Best Western Galena Inn & Suites. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking and extended parking
  • Tour/ticket assistance, a vending machine, and a TV in the lobby
  • A 24-hour front desk, a front-desk safe, and a computer station
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All guestrooms at Best Western Galena Inn & Suites include comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with satellite channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7 AM–10 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Outdoor pool
  • Hot tub

Family friendly

  • Indoor pool
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathtub
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Best Western Designer
Best Western Designer Galena
Best Western Designer Inn
Best Western Designer Inn Galena
Designer Inn
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Best Galena & Suites Galena
Best Western Designer Inn Suites
Best Western Galena Inn & Suites Hotel
Best Western Galena Inn & Suites Galena
Best Western Galena Inn & Suites Hotel Galena

Frequently asked questions

Does Best Western Galena Inn & Suites have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Best Western Galena Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Galena Inn & Suites?

Self parking and extended parking are free at this property.

What time is check-in at Best Western Galena Inn & Suites?

Check-in start time: 3 PM; Check-in end time: 3:00 PM.

What time is check-out at Best Western Galena Inn & Suites?

Check-out is at 11 AM.

Where is Best Western Galena Inn & Suites located?

Situated in the historical district, this hotel is within a 15-minute walk of Grant Home, Washburne House Historic Site, and Grant Park. Belvedere Mansion and Galena-Jo Daviess County History Museum are also within 1 mi (2 km).

Best Western Galena Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 518 out of 1002 reviews
Rating 8 - Good. 296 out of 1002 reviews
Rating 6 - Okay. 98 out of 1002 reviews
Rating 4 - Poor. 57 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Demetrius

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the fantasy room. Great place. Exceptional customer service!!
Stayed 2 nights in Feb 2025

4/10 Poor

Julie

Traveled with group, Traveled with family
Disliked: Staff & service
The staff really appeared like they didn’t want to be there. Took a personal call in lieu of checking us in. Further there were no extra pillows and the ones on the beds were so small and flat. The following morning the breakfast area was limited with choices. The same staff from The previous day who had checked us in told us she had been gone for three weeks and that nobody taught her how to make the waffle batter and therefore she wasn’t gonna put any out. She did go so far though to put out the syrup.
Stayed 1 night in Feb 2025

6/10 Okay

Gerald L

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was fairly clean. The bed was comfortable. The " dining area" was not kept as clean as it could have been. The pool was fine. The pool area was not real clean, and the hot tub could have been cleaner and hotter. Now I understand why it was so cheap. Would I stay there again.....NO! There are much nicer places in the area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tanya, Hanover Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place. Room was clean and spacious.
Stayed 1 night in Nov 2024

2/10 Terrible

Wyatt

Stayed 2 nights in Jan 2025

2/10 Terrible

Rebecca

Stayed 1 night in Jan 2025

8/10 Good

Kevin

Traveled with family and small children
Liked: Cleanliness, staff & service
Nice hotel just outside of downtown. Has a unique indoor/outdoor pool
Stayed 3 nights in Nov 2024

2/10 Terrible

Zoey

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Judy

Traveled with group
Liked: Staff & service
Nice beds, generous sized rooms, good breakfast foods. As we turned lights on in the room, stink bugs entered our room from the deck door off the back. We killed 5 of them, 3 on the ceiling. The lights in our room were attracting them I guess. Anyway it was kind of gross. Pool wasn’t heated at all but the hot tub was nice.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rex

Liked: Amenities, property conditions & facilities
Excellent town
Stayed 2 nights in Jan 2025

8/10 Good

Umberto

Liked: Cleanliness, staff & service
Galena IL nice chill spot original never gets old
Stayed 1 night in Jan 2025

10/10 Excellent

Glenn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy place! Well done.
Stayed 3 nights in Jan 2025

10/10 Excellent

charles

Liked: Property conditions & facilities
Room was great. Pillow were not comfortable
Stayed 2 nights in Jan 2025

10/10 Excellent

Francisco J.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and affordable
Stayed 1 night in Jan 2025

4/10 Poor

Natasha

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty upon arrival and we were given a new room. This room had an issue with keycards and we were locked out of the room no less than 4 times. The pool area was dingy and dirty. The staff was not very helpful when problems came up, apparently there is no manager on site. The outside of the hotel was littered with trash including a discarded bed frame. We ended up checking out early because of the issues we had. The positives were the water pressure and the beds were comfortable. There was one front desk worker that was friendlier and more willing to help you out, I didn’t catch his name.
Stayed 3 nights in Dec 2024

10/10 Excellent

Imam

Liked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Deborah

Liked: Staff & service
Very old and kinda creepy.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms
Stayed 1 night in Dec 2024

8/10 Good

Jodi

Desk clerk friendly. Breakfast was great. The cave room was fabulous.
Stayed 2 nights in Dec 2024

6/10 Okay

Dorota

Stayed 3 nights in Nov 2024

10/10 Excellent

Glena Lyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean place
Stayed 2 nights in Nov 2024

6/10 Okay

JAMES

Liked: Staff & service
Disliked: Property conditions & facilities
2 good things 1st... hot tub was hot & clean & breakfast was decent, although there was no meat. The bad...the fitness room...no tv that worked, no clock, no phone, weight machine was in bad shape. Pool room...no clock working, drinking fountain didn't work & was full of rust. The day desk girl was very friendly. Outside sign only said "Best Western".We would stay here again only if the price was the same.
Stayed 1 night in Dec 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeffery

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent and there is a pizza place and an irish pub with great food and drinks and staff within walking distance
Stayed 2 nights in Dec 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice great live music next door at frank odowds! Nice view off of the balcony
Stayed 1 night in Nov 2024