Safari Tentalow in Galápagos

"On the trip to the island the zipper on my backpack had broken. This was my only luggage for the trip. I asked the staff if they could help me out. That evening the bag was returned to me with a new zipper. When I think of this trip what I will remember is the amazing assistance I received when I ask for help. "

"The location was excellent (10 mins walk to restaurants or port. Staff were very helpful, room was clean. Breakfast was good.Nice pool/jacuzzi. Only downside was the last day I got to breakfast early as I had a flight. Lots of guests came after me but got served first, there didn't seem to be a system when they were busy so I didn't have time to finish breakfast. "

"Extremely comfortable beds and very nice staff! The room is well appointed and the ping pong table is a nice addition that we've enjoyed using. It is 2km from the beach so it's a 15min walk each way.. Which in the hot sun seems like a long time even if you are very fit. However it's much cheaper due to its location so it's great value for a long walk.. "

"The service and the people"

"Great place to stay. Super comfortable and very clean, convenient location. The only thing is there isn’t a restaurant on premise, but they offer a great breakfast! "

"Great for the price, they have a pool and someone is alway at reception if you need anything. "

"Excellent stay! Very good service! "

"Hotel was very clean, safe, quiet and server a nice breakfast. The location was excellent, close to everything. "

"The Royal Palm offers a truly immersive Galápagos experience—set inland on a stunning 100 acre property, far from the touristy feel of the ports. Recently under new ownership, the property is being refreshed: rooms are spacious and renovated, the pool has been redone, and quiet renovations are underway, including apparently a unique lava tunnel spa. Some exterior areas still need attention, but the overall feel is serene and authentic. Service is top-notch and boutique-level, with attentive, personalized touches throughout. A special thank you to Gustavo, the ever-present and gracious manager. The restaurant is excellent, with a warm team—Rita made us feel at home and remembered our names. Breakfasts are fresh, varied and awesome. Excursions can be organized by the hotel and work seamlessly. Duncan gave us a deep dive into the island’s geology and ecology, while Maritza kept our 8–14-year-olds fully engaged with her energy and knowledge. Boat tour days were a highlight—fantastic snorkeling, incredible island views, and a surprisingly gourmet chef onboard (kudos)! The boat crew was kind and professional. Guide quality, however, faltered which was disappointing. Overall, The Royal Palm is a peaceful, character-rich base for a Galápagos trip—elevated by excellent service, comfort, and nature. "