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"Great "

"Wonderful experience in nature and relaxation at this spa hotel located in a famous botanical garden. Most of the staff is five star from the bar to breakfast to the main restaurant. There is an employee in the bar and another at breakfast who need to be trained to the level of their magnificent peers. Other than that, the professionalism of the staff, the manicured gardens, the majestic thermal baths and surroundings were idyllic. My only suggestion would be that they add more lighting around the baths—even if with LED strip lighting for safety and ambience. "

"Great staff! I had no issues during my stay"

"This was one of the nicest places we have stayed at! From the minute we walked in the door the service was 10 out of 10. Room was beautiful! We went up to the bar and the two men that were working were so informative and shared places to go an check out while visiting. The breakfast in the morning was nothing but AMAZING! I have never seen such a spread from made to order omelettes to freshly made yogurt to homemade granola! wow! Wow wow! We will definitely return!!!"

"Balcony overlooking the marina and waterfront. Beautiful view. Very helpful staff."

"This was a magical stay. What a surprise to learn that this stay gains access to a sixth generation adjacent garden (easily 3 acres in area) not available to the public and easily comparable in beauty to the Terra Nostra gardens. Imagine sitting under vast 200 year old trees listening to nothing but birdsong and the beautiful river running through the property whilst inhaling the subtle fragrance of azaleas and clean air. And having this to yourself! The houses themselves were brilliantly laid out and equipped with every convenience. It’s a family owned and operated property (the descendants of the original Doña Beatriz whose garden lies adjacent through a tunnel of towering bamboo). Everyone was exceptionally welcoming and accommodating. The breakfast baskets we ordered (delivered to the door) were heaped with so much delicious local bread, pastry, and fruit that we had an extra meal for later. Walk 5 minutes through a fairytale village to excellent and reasonably priced restaurants, the Calderas, Terra Nostra, and a hidden gem of a village park/playground if you decide to spoil your little ones (did I mention the hotel has 24 hour access to the beautiful pool, sun loungers, and wading pools?) Let the tots nap in the quiet house while you listen for them through the open windows and sip wine on your private patio. The two creative types I traveled with left inspired and recharged. I would go back in a heartbeat and stay for a week to enjoy the area!"

"This aparthotel was very clean and updated. Staff at front desk were very helpful if you needed something. Breakfast room was nice and food was excellent. We had a two bedroom ocean view which was quiet, clean and had a nice view of the harbor. The sofa bed was sized for small children so they needed to provide us with a rollaway bed for my adult son. Just something to keep in mind as it was not obvious when I booked. The beds in the bedrooms were American doubles, so could not be split into twin beds."

"So far, so good! Love that the building has a gym and our room Was spotless! "

"Everything about this place was great… It was super clean. The staff was friendly. The breakfast was amazing!! Would definitely stay here again and again!"