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"Wonderful ryokan / hotel with its own onsen. It was only a one night stay, wish it could have been longer. Ideal hotel to relax and unwind at. The set menu evening meal was outstanding and great value - make sure to add it for one night! The onsen facilities at the hotel and in room bath were excellent. Recommended hotel if you’re in Yamagata. "

"Lovely hotel. My room was large and had a view of the mountains. The onsen is small but has a nice outdoor pool which was delightful in the rain. Staff don't speak a lot of English but used translators to help. The restaurant is very nice with attention to every detail. I would stay here again."

"We stayed here for a week while visiting our daughter who lived nearby. The staff were friendly, and polite. No problem with communication even though I do not speak Japanese. I really enjoyed their breakfast buffet. The view of the mountains from the room can't be beat. I agree with one review that said the toilet in the reception is the best toilet I have been to in Japan, as crazy as that may sound. Highly recommend!"

"Onsens were great and location is fire"

"This ryokan was exceptional in terms of service and cleaniness. The dinners served in the room were SO GOOD! I stayed 3 nights and each night was an entirely new spread of delicious samplings of the best of Yamagata's food: tender morsels of Yamagata beef, fresh sashimi, pearly shiney Yamagata rice etc., kept being served and there wasnt a night I felt hungry in the middle of the night. The room was elegantly furnished. The massage chair was a definite plus! In-room onsen was terrific. I do not think the public onsen outside of the hotel were great. It was small, way too hot and very crowded, and you'll have to pay onsen tax to use it. Stick to the hotel onsen in their basement which is way bigger and will not boil your skin off. They rotate the timings for use of the onsen for men n women, so do take note of that. Breakfast buffet options were pretty basic, so i did not quite enjoy the food. Bedding: futons were somewhat old and very thin, and even stained (blood?) I had to stack 2 futons for extra comfort. All the minus points aside, this hotel has the best staff. In particular, employee Rina was a real darling! She went above and beyond the call of duty when she served me my dinners, making every effort to recommend foods or sights around Yamagata. Upon checkout, the concierge even handed me a handwritten note from her. That totally warmed my heart! I highly recommend this ryokan to all who visit Mogami. Thank u for being one of the best hotels I'd ever stayed in.!"

"The toilet room is so small and amenities are poor. I feel the hotel is old. The town is not very lively "

"The room is spacious, amenities are good, especially for the ladies, breakfast is good. Highly recommended!!"

"Nice stuff ☺️"

"Excellent service. Free shuttle to and from Tendo station. They also managed to keep and deliver our luggage to station after check out. There is a tax free shop and supermarket within walkable distance. Dinner and breakfast is good and fulfilling. Onsen is relaxing."