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"We had an amazing time and used this as two days of relaxing in the middle of our 1.5 minth trip. It was our first time at an onsen (we are Canadian) and it was a great introduction as there was both private and public onsens. The view was incredible, of the mountains and valley and we got to sit in a private outdoors onsen while watching a lighting storm. Truely magical. The staff was amazing and very accomodating. They were friendly and helpful and we communicated well through translator apps. Would go again!"

"Great hotel with everything we needed. Staff were friendly and helpful. Super close to the train station."

"It was as if taking a step back in time. Drifting off to sleep in a dark room with the snow falling through the positioned sliding windows as to not see any of the surrounding modern day buildings, was a marvellous experience that I shall treasure forever. Great amenities, a karoke room, natural onsens, a library and not to mention both a wonderful supper and breakfast, not to mention buffet style. My only regret is not booking another night! And the highlight for me was sitting in the natural onsen, both in daylight and below the night sky with snow falling, yet being warmed by the natural baths watching the world go by. 10/10 for me! Can't recommend enough!"

"Perfect relaxing place, free shuttle bus services to train station. Would stay again"

"I had such an amazing time here! One of my favorite parts about my trip to Japan. The staff was so kind & the in-room dinners were just amazing. I hope I can come back again! "

"Nice business hotel. The public bath is small but there’s no extra charge for using so it’s ok. Breakfast is nice with enough choices. "

"Lovely hotel. My room was large and had a view of the mountains. The onsen is small but has a nice outdoor pool which was delightful in the rain. Staff don't speak a lot of English but used translators to help. The restaurant is very nice with attention to every detail. I would stay here again."

"We stayed here for a week while visiting our daughter who lived nearby. The staff were friendly, and polite. No problem with communication even though I do not speak Japanese. I really enjoyed their breakfast buffet. The view of the mountains from the room can't be beat. I agree with one review that said the toilet in the reception is the best toilet I have been to in Japan, as crazy as that may sound. Highly recommend!"