We picked this hotel because it was one of the few options available to us after climbing the Fujinomiya route to the summit of Mount Fuji. It was comfortable and clean. It was great to have the laundry machine and dryer on site, which cost only 100 yen each to use. The people at the reception desk were very friendly - one guy even went out of his way to help us find a post office to ship our Fuji walking stick back home. However, the hotel is dated and the room smelled slightly of smoke even though it was a non-smoking room. Also, we were not happy with their security policy - we came back at 1 pm to find all the doors on our floor unlocked and propped wide open. There was no staff around, so anyone could have walked into the rooms and taken things. The reception desk told us it was for cleaning the rooms, but we found the whole cleaning staff busy on a different floor. Nothing was stolen and I know Japan is a very safe country, but we were still unhappy with the experience. I wish they would change their policy so that they only leave open doors one floor at a time, not all the doors in the whole building.