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"After a few rainy days in Tokyo, we arrived at this hotel still under grey skies, and with not much hope of seeing Mt. Fuji. Hiowever, on opening the curtains the next morning...Wow!! What a site! The view of Fuji from our room was stunning, magnificent! The room was nice an big, although perhaps a little dated (some USB ports would be nice!), but overall, can't complain! We took advantage of the hotel shuttle bus into town, which is very useful, although could be more frequent than once an hour, and has to be pre-booked during busy hours (early morning etc). Additionally, the final service back from town is 19:45, which means there's not really an opportunity to experience the restaurants in Fujikawaguchiko unless you get a taxi back. But to be honest, I would have happily walked back to the hotel to see that view!"

"Excellent view of Fuji mountain "

"Nice and clean."

"This is a very nice hotel, the rooms ae large and comfortable, but you have to be okay with futons on teh floor. It is right across from the lake and within walking distance of the Rope line, boat tours and restaurants and cafes. The Hot springs pools are gender separated and in traditional Japanese style, with an outdoor pool and a hotter indoor poole and full showering and washing with shampoo and soap. A very good place with a free shuttle from the station."

"We stayed in several hotels throughout our vacation in Japan and this was by far our favorite hotel. Our room appeared to be newly renovated and was huge! Very clean and so much space. Bed was large and comfortable. Staff was so friendly and accommodating. Shuttles are available to bus station which makes getting to town quicker. You could walk, however it would take awhile and we opted not to do that since it was cold. We enjoyed the hot springs. The view of Mt Fuji was incredible from our balcony. Would stay here again if we are ever back in the Mt Fuji area. "

"Excellent view of Fuji from rooftop. Wonderful service. Great half board (breakfast and dinner). Hotel has free shuttle service to and from train station. In room onsen is definitely a plus."

"Big room, clean Room was slightly too warm for us but thats ok"

"Wow, this place was amazing. From the moment we arrived, we had a warm welcome. All hotel amenities were described and they had so many activities and a scavenger hunt! Our room was beautiful, very clean, spacious, and they provided everything you need and more. We enjoyed the hot tub and had a drink in our private backyard. We enjoyed breakfast with a view of Mount Fuji. Will be back for sure!!!!!"

"nice"