Find Hotel with a Concierge in Freeport

"Most of Grand Lucayan is closed from hurricane Mathew but you don't know this until you arrive. All guests have to stay at Lighthouse point which is nice but with not nearly as many amenities. 2 less pools , less convenient dining options, the Casino never reopened. Some of the staff, outdoor bar. Towel hut, seemed to have lost that happy, helpful, attitude, one bartender was even rude everyday. While others were their usual respectful, helpful Bahamian spirit They hours of restaurants...

"Amazing and friendly staff "

"Our stay was great."

"The staff was super helpful and they were very supportive "

"I really wish it was a better experience. The rooms were not up to par. We had to switch rooms 2 times because of issues. First room the shower didn’t work. Second room the ac was broken. Third room didn’t even lock properly or have a working bathtub but we decided twice was enough and we would just take our chances. The front desk totally screwed up my reservation and charged me twice. I still have not been refunded but hopefully will in the near future. Otherwise Harold’s wonderful smile kept...