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"Lovely staff who went the extra mile for us. "

"We had a magnificent stay in a very charming hotel. The staff are excellent with a very high standard of service. We will be back! "

"Loved the big rooms"

"Amazing boutique hotel with beautiful views across the lake. Our host Marta was exceptional, offering great advice and going out of her way to make our stay enjoyable. "

"Very nice"

"The staff was so friendly and helpful. Breakfast at the hotel was fabulous. Would definitely stay here again."

"Very clean with a good location near the waterfront. Friendly staff with a great breakfast. "

"Good hotel, convenient; very kind friendly staff. It is dated so we did not have hot water first night. The rooms decor is old but okay. Spacious enough. The AC does not turn on because it is cooler times, no choice but need to open the semi balcony door for cool air / circulation however bugs will come in. Had to clip the curtain together with hair clip and spray curtain with bug spray to prevent bugs from entering. Have to close doors by dawn to stop ferry noises, or mum the public’s chit...

"This property is truly 5 star! The rooms are beautiful and very clean. The spa is outstanding and open to all guests each day. The staff is very helpful in every way. The breakfast spread was amazing and included with your stay. We are so glad we chose this gorgeous hotel and lovely town. Our stay was perfect in every way. "

"I was passing by on my trip with friends and we stopped to rest and we like it very much"

"The room was clean and spacious. The staff was very helpfuland the breakfast was UNBELIEVABLE!"

"Reine Victoria is BEAUTIFUL. This is where we were supposed to stay. Unfortunately, we had to make a last minute change to our itinerary. Although our reservation was non-refundable/non-changeable, they were kind enough to accommodate my change! The only catch was i had to stay at Laudinella, which is under construction, so no amenities on the premises. With the being said, it's a quick walk right across the street.... however... i had no desire to walk across the street (in the snow) to use the...