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"Built in the 1850s, this hotel is an excellent choice for enthusiasts of the Victorian era. I stayed in a standard room, which, while lacking any particularly special features, was perfectly functional and well-maintained. The receptionist at check-in was exceptionally welcoming, friendly, and helpful. The English breakfast buffet in the morning was superb, offering a delightful selection of traditional fare. However, the options for those preferring a continental breakfast were somewhat...

"All staff friendly and helpful Room comfortable Short walk from station"

"We will return as we have always enjoyed this hotel. However it was maybe not quite as good as previous visits"

"Lovely spacious and clean bedroom. The staff were friendly - especially in the Fusion Restaurant. Lovely spa with excellent sized pool. "

"Great stay spoilt by one other ladie staying at the hotel, on 3 occasions on leaving and entering the hotel the lady would shout abusive comments and strange noises at us, it was reported to staff but when returning later on she done it again white smoking at the main entrance,not sure if drunk or drugs very off putting when you work hard to pays and treat yourself and someone has to spoil it and cause your anxiety to spark as she was constantly around the exi/entrance, ,such a shame as no...

"on arrival the room was nice on the 11th floor with views of river.we went out for a meal and arrived back about 9pm.the hotel has a bar above this floor and we heard every footstep and dancing above us and the music was as loud as if we were at the club.people were in and out of the lifts on our floor to go upstairs.there was no control with these people as they came from the street and were not guests at the hotel.so asked reception to move us.this they did thankfully. the hotel staff are...

"Nice hotel, very smart décor right in the centre of the city. Great location shopping and dinning. Only down side is not car park and not many close options. "

"Lovely hotel. Friendly staff. Rooms were lovely and clean.. Bed was massive. We booked superior king room. Central to the heart of the city. Breakfast was buffet style and also had ceresls and fruit. Catered for everyone. Would highly recommend. Thank you for a lovely comfortable stay x 😘 "